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Cross Chiang Mai Riverside Resort

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369/1 Thanon Charoenrajd Wat Ket, Chiang Mai 50000 Thailand
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Traveller (795)
Dining (165)
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About

#5 of 708 hotels in Chiang Mai
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The hotel is situated on the tranquil banks of the Ping River. The surroundings provide a balance of serenity with a dash of the vibrant Chiang Mai city center just minutes away. The luxury hotel offers a unique design that blends modern elements with the traditional Lanna style that is the hallmark of Northern Thailand living. The luxury 5-story resort feature's 29 elegantly designed suites. Nature takes center stage as the resort’s courtyard is interspersed with leafy 120-year-old Tamarind trees, while the Ozone Gym- infinity pool and rooftop bar overlooks the tranquil flow of the Ping river.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Swimup bar
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Spa
Foot bath
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Safe
VIP room facilities
Bottled water
Laptop safe
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Romantic
Languages Spoken
English, Afrikaans, Thai
471Reviews10Q+A87Room tips
Traveller rating
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Richard Oh wrote a review 17 Mar
Phoenix, Arizona12 contributions2 helpful votes
We had an awesome 5 night stay. The hotel is beautiful and tucked into a quiet(for Chuang Mai) street by the river not far from the old city. The rooms are nice, always stocked with goodies and has excellent housekeeping. The breakfast is great and in a gorgeous glass building on The river we precooked massages at super Prices and they were awesome. Loved it be sure to use Grab everywhere you won’t believe how cheap is to get around. The hotel is called X2 Cross hotel in Grab.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: They helped be rent a scooter but I’m sure you can get better prices and variety yourself
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 1 week ago
Dear Richard Oh, Warmest greetings from Cross Chiang Mai Riverside. Thank you for sharing your kind to Cross Chiang Mai Riverside. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Mario and Cross Chiang Mai Riverside team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wylie Norwich wrote a review 14 Mar
United Kingdom107 contributions55 helpful votes
Hotel's Favourite
I have deleted my previous review as it was not complete when published. Due to flight issues we needed to stay in Chaing Mai for one night. On arrival c.10.00 our room was not ready but after saying good bye to the transfer people who brought us from the airport, had the welcome drink and checked in the room was ready. The first hour here, which was not in anyway the hotels fault, was trying to resolve why our 4 hour drive to the north needed to start at 04.00. We could not get through to the agents so my wife went to reception. Staff on the desk called the agents and we had conformation that our pick would be at 09.00. That's better and now we could enjoy the rest of our stay. We had a ground floor room and this was large. All that you would need, with a large bathroom with bath, separate shower and twin wash basins etc. There was a mini bar with a variety of refreshments. Being their only one night we did not need all the room had available. Outside there was seating area, a reasonably sized pool, although this was shaded so probably a bit on the cool side, and then a further seating area. A gate also accessed the hotels grounds. Upper story rooms do over look part of the outside area of the room but people did not arrive until later afternoon. There is also a roof top pool area. I would have added some photos but the very poor trip advisor system only allowed me one photo, sorry hotel, trip advisor issue On arrival we were advised that there was a wedding and the Oxygen Restaurant was not available for evening meals or breakfast. The hotel does offer events and its a lottery if you have one during your stay. We had lunch outside at the Oxygen. Very nice meal and great, friendly service. The view is across lawn to the river (plus an Asian Barred Owlet). In the later afternoon I went back and got some drinks from the Oxygen which it took me some persuasion to stop the staff carrying them back to the room. Perpetrations for the wedding did not cause us any issues. We decide on our evening meal in the room, although we could see that meals were being served in the Oxygen in to the early evening. Room service was very efficient, again very nice people and excellent food. The wedding did not cause us any disturbance whatsoever. In the morning breakfast was at the Library Bar. We chose outside but there are table inside as well, and it had the general sort of situation with cold buffet and a menu order for hot food. At the time of year just slightly cool so you might need a bit of extra clothing. There was a musical accompaniment with a guitar and a young lady singing. All very nice but just slightly too loud for what should have been background music. The breakfast was absolutely fine and at 08.45 we were at the reception for out next stage.
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Date of stay: January 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 2 weeks ago
Dear Wylie Norwich, Warmest greetings from Cross Chiang Mai Riverside. Thank you for sharing your kind to Cross Chiang Mai Riverside. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Mario and Cross Chiang Mai Riverside team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JacquotP wrote a review 12 Mar
Remich, Luxembourg13 contributions7 helpful votes
After 2019, my wife and I spent another four nights at the Cross Chiang Mai Riverside this February. We particularly like its tranquil location on the Ping River, its very modern architecture, its modern, luxuriously appointed rooms, the service, and its 'Oxygen' Dining Room, housed in a glass house in the garden, which must be unparalleled in the region: To get the most comprehensive impression of his fusion Thai cuisine, we chose the Luxury Experience Menu, and it was a real delight. Each course was a small work of art, and the wine served with each was an excellent match. If only this restaurant were close to where we live!
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Date of stay: February 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 2 weeks ago
Dear JacquotP, Warmest greetings from Cross Chiang Mai Riverside and Oxygen Dining room, Thank you very much for staying with us, hopefully, you will have a great experience with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regards, Mario and Cross Chiang Mai Riverside team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EvanUK wrote a review 6 Mar
New York City, New York25 contributions5 helpful votes
Beautifully designed contemporary boutique hotel with architectural flair, though I found our room quite Spartan and bare in feel (somewhere to sit would have been nice). Almost no closet space and bathroom sinks set very far back. Dinner in the restaurant (when it wasn’t closed for private events) was excellent. Staff is friendly and helpful but without much experience and very few of them spoke any English which was an issue at times.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 3 weeks ago
Dear EvanUK, Thank you for sharing your kind review to Cross Chiang Mai Riverside and Thank you very much for your stay with us. Please accept my sincere apologies for any inconvenience you experienced, and rest assured that I am taking all the necessary actions to improve our services to meet the high expectations of our valued guests. I will also certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. Once again I sincerely apologies for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future. Should there be any assistance please do not hesitate to let me know. Yours sincerely, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KateH wrote a review 4 Mar
Minneapolis, Minnesota2 contributions
We had a marvelous week at Cross Chiang Mai Riverside, from the unexpected welcome snacks in the lobby (refreshing peach juice and coconut ice cream!) to the many thoughtful amenities in our room— chocolate bars with our names on them, tasty treats including a few macaroons, cookies and a brownie, to the coffee & bar setup. I loved our room’s spaciousness, esp the big bathroom with plenty of hooks for towels, our clothes and the hotel’s cute bathrobes. And my husband loved the breakfast buffet, stocked with fruit, pastries, coffee, tea, juices and bubbly, plus eggs prepared to our order. We borrowed the resort’s double kayak to see the Ping River up close— a true perk of this resort.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 3 weeks ago
Dear KateH, Warmest greetings from Cross Chiang Mai Riverside, Thank you very much for staying with us, hopefully, you will have a great experience with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regards, Mario and Cross Chiang Mai Riverside team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax43369195987 wrote a review 4 Mar
1 contribution
At the moment of arrival, i was impressive by design. Check-in was smooth and check-out was prompt.every staff that i have encounter with so kind and willing to service. Good food and service at the restuarant. Perfect Stay !!! Definitely come back again !!!
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 3 weeks ago
Dear Relax43369195987, Warmest greetings from Cross Chiang Mai Riverside, Thank you very much for staying with us, hopefully, you will have a great experience with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regards, Mario and Cross Chiang Mai Riverside team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sasmita P wrote a review 2 Mar
2 contributions2 helpful votes
Yummy Pad Thai Absolutely gorgeous restaurant-Oxygen Great people and service Little further away from the city Great ambience to have the morning breakfast at the Oxygen restaurant; by the side of the river. We missed the morning tranquility for two mornings from our 4 day stay, due to some other functions taking place at the resort; which was a disappointment. Otherwise lovely.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Limited walking space on the roads outside the resort. Better to hail Grab and move around
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 4 weeks ago
Dear Sasmitap_13, Warmest greetings from Cross Chiang Mai Riverside, Thank you very much for staying with us, hopefully, you will have a great experience with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regards, Mario and Cross Chiang Mai Riverside team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jake W. wrote a review Feb 2023
1 contribution
We went to the hotel's restaurant for dinner. It is located nearby the river. It is totally best decision for having dinner. The food is really good and cocktail here is something you shouldn't miss. The vibe there makes a memorable moment for the night. Moreover, we are really appreciated for the service, they are skilled and very good take care along the night.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 20 Feb 2023
Dear Jake W. Warmest greetings from Cross Chiang Mai Riverside and Oxygen dining room Thank you very much for your valuable review, hope you will have a great stay with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside and Oxygen dining room Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NellyGurl01 wrote a review Feb 2023
Biliran Island, Philippines8 contributions1 helpful vote
I stayed @ Chiang Mai Riverside resort for the first time. From the moment I entered the lobby, I found that I was in a beautiful and tranquil space. Away from the busy centre. There was a refreshment waiting for me on arrival & the concierge staff were impeccable. Check in was simple and quick. The resort was spectacular with the roof top pool being a highlight for my short stay. Oxygen restaurant was absolutely next level dining. I had an extremely beautiful and memorable experience staying at cross riverside hotel. Whenever I required assistance, the concierge staff were helpful, knowledgeable, polite, patient & charming. I truly can not fault my stay here and only wish that it could have been a little longer. Thank you to all who made my stay perfect.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 11 Feb 2023
Dear NellyGurl01, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review, we hope you will have a great stay with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Stay safe and healthy! Best regards, Mario and Cross Chiang Mai Riverside team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PMaccca wrote a review Jan 2023
71 contributions66 helpful votes
Left the hotel earlier this week and had a fantastic stay. Hotel is lovely and modern, and rooms are very well equipped. But the best thing about the hotel is definitely the staff. All that I chatted to and met were so friendly and helpful and a credit to the hotel. If you’re staying in Chiang Mai def consider this hotel. It may not be in the centre but a tuk tuk or Grab will only cost around 100 baht. Will definitely return if I go back to Chiang mai
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 24 Jan 2023
Dear PMaccca, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review, we hope you will have a great stay with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Stay safe and healthy! Best regards, Mario and Cross Chiang Mai Riverside team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$162 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
29
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CROSS CHIANG MAI RIVERSIDE RESORT (R̶M̶ ̶8̶2̶2̶) RM 681: UPDATED 2023 Reviews, Price Comparison and 923 Photos (Thailand) - Tripadvisor

Frequently Asked Questions about Cross Chiang Mai Riverside Resort
Which popular attractions are close to Cross Chiang Mai Riverside Resort?
Nearby attractions include Wat Gate Khar Rnam (0.2 km), The Suvannabumi Art Gallery (0.2 km), and Torboon (0.4 km).
What are some of the property amenities at Cross Chiang Mai Riverside Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Cross Chiang Mai Riverside Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cross Chiang Mai Riverside Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Cross Chiang Mai Riverside Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cross Chiang Mai Riverside Resort?
Conveniently located restaurants include Khao Soi Lam Duan - Fa Ham, Oxygen Dining room, and Khao Soi Samer Jai.
Are there opportunities to exercise at Cross Chiang Mai Riverside Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cross Chiang Mai Riverside Resort have an airport shuttle?
Yes, Cross Chiang Mai Riverside Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cross Chiang Mai Riverside Resort have airport transportation?
Yes, Cross Chiang Mai Riverside Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cross Chiang Mai Riverside Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cross Chiang Mai Riverside Resort?
The staff speaks multiple languages, including English, Thai, and Afrikaans.