Holiday Inn Pattaya, an IHG Hotel
463/68, 463/99 Pattaya Sai 1 Road, Pattaya 20150 Thailand
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Room & Suite (1200)
Pool & Beach (395)
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About
#28 of 782 hotels in Pattaya
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Pattaya
Holiday Inn Pattaya in Pattaya, Thailand is your destination of choice for an ocean view hotel that is centrally located right along the most popular beach in town.
A city on Thailand's eastern Gulf coast, Pattaya is a destination known for its beaches, entertainment, and unique attractions.
With kid-friendly charms including Ramayana Waterpark and an Underwater World, your little ones will love it here. Meanwhile, other popular attractions such as Nong Nooch Tropical Botanical Garden, a 500-acre garden of ornamental flowers and plants, provide fun for the entire family.
Additionally, Pattaya is a favorited destination for golfers as there are over 20 golf courses here, while avid shoppers can opt for retail therapy at Central Festival and Terminal 21 Pattaya.
And, if you're looking to explore more, a trip to Koh Larn should make your itinerary.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Nightclub / DJ
Kids stay free
Parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Private balcony
Room service
Safe
Bottled water
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Family
Languages Spoken
English, Thai
Location
85Good for walkers
Grade: 85 out of 100
92Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
463/68, 463/99 Pattaya Sai 1 Road, Pattaya 20150 Thailand
Name/address in local language
Getting there
Car HireSee all Pattaya car hire
2075Reviews99Q+A100Room tips
Reviews
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Most Recent
The hotel and service is still very good but unfortunately the Pattaya City Government decided to organize a music event right here for 4 weeks or more. Extremely loud at the weekend!!!!! on Saturday the noise starts at 10am, already until 1am. it is not possible to use the balcony, it is not possible to watch tv in the room or to sleep until 1am. for business travel it is absolutely unacceptable if you want to relax at the weekend!!! Make sure to confirm before booking that there will be no music events at the hotel during this time! I am very sorry for this hotel
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Send inquiry to the hotel before booking if there are any events at the hotel during the stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The property is not very responsive to support requests despite being a regular traveler to the property almost every month. The IHG program support is very patchy, while there is pockets of excellence by some guest experience manager to make good things systemically and repeatedly failing, the woes continue. This visit was booked at a premium rate but despite arriving late for check in at well past 3 PM, the room was made ready only by 5 PM. While the team offered to stay in another room monetarily, including allowing me a 1000 baht F&B voucher, For someone traveling just for a days work is not helpful to lose a couple of hours to relax in a stay of 15-18 hours as I checkout by 11 AM usually next day. Also, I invariably don’t take breakfast being a vegan, but I always am made to pay for breakfast included even when it’s not on a corporate rate.…
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in was great. Upgraded to a corner room due to status. But that's where it ends. First instance The breakfast area. I arrived around 9:00 a.m. It's usually busy for any hotel around this time in their breakfast area. Ordered eggs at the egg station and the cook wasn't too happy that I didn't bring a table card to have the cooked food promptly delivered to the table. Upon receiving said cook food, the waitress also seemed unhappy in delivering the food. Second instance In the room was a letter stating the room was cleaned and sanitized. I noticed the table in front of the sofa had quite a few stains. It took several of my personal alcohol wipes to get a good portion of the stains off. In this case, either the cleaner didn't do a very good job in cleaning the table or simply ignored it. Third instance My second trip to breakfast I arrived much earlier. Around 6:00 a.m. I had ordered a cafe latte from a gentleman and gave him my table card. I was there for about 30 minutes and had several trips to the food stations and, yet, still no hot beverage. As I no longer had time to wait, I approached the gentleman and asked where the cafe latte was. He simply told the nearby staff to get one for me. I told him i waited more than 30 minutes and I didn't have time to wait any longer. All the while, he and three other staff looked at me as if I did something wrong... In which I realized, I actually did something wrong. It was by going back to having breakfast at this place again. Safe to say I didn't come back on my final day to have breakfast here.…
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Date of stay: February 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Partake in breakfast in another venue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 1 week ago
Dear lord-irvo, Thank you for your review over Tripadvisor and for being our IHG One Rewards member. We regret that stay experience especially over the services at the breakfast has caused you great disappointment. Please know that the issues are shared among ourselves for improvement. Although we are not able to reverse your experience, we hope that you will accept our sincerest apologies for causing you frustration. On the matter of guestroom cleanliness, our team member who was in charge of your room cleaning was also advised of the impact of how the room was not thoroughly cleaned and the member will be observed to ensure that the similar incident does not reoccur. Your experience does not reflect our usual standards and we could have done better in serving you. We hope that you still give us an opportunity to welcome you back in the future. Sincerely, Unyamanee Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Went in September and back in December and loved it. Back again just a few days ago.. Great location, the staff is courteous and professional. Room is always clean and the view is beautiful. Plenty of room in the lounge and restaurant so you're not bumping elbows with the next table. Breakfast is GREAT! and the rest of the cuisine is very good and very reasonably priced. We'll be going back in June and then again in September for our anniversary.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Try being a good tourist.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 2 weeks ago
Dear 184ervinc, Thank you so much for your positive feedback! We are glad to have you as our guests over years and to see that you are enjoying your moments every time you stay with us. Thanks for taking the time to write this review; it means a lot to us. See you in June & September, of course :) Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have been traveling to Asia for over 20 years and the Holiday Inn Pattaya in my opinion is the best Hotel in Thailand. The genuine caring attitude of the entire hotel staff, their warmth and courtesy, the ability of the staff to anticipate and be responsive to my needs, and their kind smiles are the major reasons why I look forward to returning to the Holiday Inn Resort in Pattaya. A very Special Thanks and Appreciation to Reservations Manager Praden S. and Khun Arisara for making my every stay here a Diamond level stay in every way. I would also like to thank Khun Pang and Jessie, as well the entire breakfast buffet dining staff for their exceptional service and treating me as a VIP guest. Absolutely one of my favorite hotels in Asia! Thank you so much!
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Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The Executive Oceanfront Suites are well worth the money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 2 weeks ago
Dear douglasc775, Thank you so much for taking the time to leave us a beautiful and meaningful review on your stay experience. Please know that your feedback is very much appreciated by the team members across the hotel. What you have shared is powerful and inspiring. Please also be sure that all members that you have highlighted, Khun Praden, Khun Arisara, Khun Pang and Khen Jessie have been recognized by us. We hope to welcome you back again to Holiday Inn Pattaya. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Probably the nicest Holiday Inn we have had the pleasure of staying. We enjoyed it so much we stayed twice during our holiday in Thailand. Excellent location on north Pattaya Beach, far enough away from the more adult oriented establishments but a mere blocks from from the upscale Terminal 21 shopping mall and short hop the the Night Bazaar. Everything from the lobby to the 25th floor rooftop bar is top flight. Impeccable cleanliness and staff attention. Room was spacious and nicely appointed. Comfortable bed and soft goods. Large bathroom with oversized vanity. Small balcony overlooking Pattaya Beach great for whiling away spare time. Two lovely infinity pools accompanied by pool bars. Children’s pool with a water slide and another somewhat hidden pool near the Beach Road entrance. Pool attendants always on the go either cleaning or delivering drinks. Neat scan the barcode feature to order drinks and snacks from your lounge chair. The 25th floor rooftop bar in the adjoining Executive Tower is a must stop for happy hour and sunset watching. We opted for the inclusive breakfast buffet which was simply outstanding. The widest variety of food was available to satisfy anyone’s taste and the ubiquitous staff kept the tables clean and dishes moving from chef to table. Saturday evening we enjoyed their seafood buffet. Many options to indulge your seafood appetite and all of it delicious. We’ll worth the modest cost. The physical plant notwithstanding, it is the people who made our stay delightful. While everyone treated us kindly and with Thai respect some warrant special mention. Mary at the front desk handled our check in on both visits. Despite some self inflicted complications on our part, she handled the check in politely and with patience. Always smiling in greeting us as we came and went through the lobby. Pool Bar Attendants Tong, Jane, Nai and Sung deftly handled all of our drink orders and requests. And they are a fun bunch too. In the Dining Room - Everyone was exceptional but too many names to capture. But Pang, Jessy, and Tom (who handled our table for the seafood buffet) went above and beyond. Lastly, Atinam our 14th Floor housekeeper kept everything shipshape over the course of our visit. This property was the highlight of our recent Thailand holiday and we will certainly return on our next adventure to the Land of Smiles.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 2 weeks ago
Dear Charles_Naree, What a meaningful review! Thank you so very much for all the details and your kind mentioning of our team members' names from all the venues across the hotel. We do share your feedback internally and it will also be included as a part of our hotel monthly service recognition program. We are grateful not just because it is a nice review but because it inspires our team members and it equips other travelers with important message on "hospitality". Again, thank you for choosing us over many available hotels and resorts. We feel very honored and we wish that you will revisit whenever Pattaya is on your travelling plan. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel. Excellent place. Central location , Few minutes to beach . Roof top bar is worth a visit. Enjoy Happy hour with sun set. Rooms are very spacious with modern decor And furniture. Best part is Breakfast.Plenty of choice with special corner for authentic Indian Vegetarians food. So much choice and served Masala Tea. Small 7 Eleven serving convenient store style supermarket. Golf buggy to take near to beach. Hotel so Central for all kinds of restaurants. Excellent staff , very Courteous and friendly. On our wedding anniversary they went out way to make our room decorations. Gave cakes. Highly recommended and stay on Executive Tower. For excursions there is small tour company just outside gate to book all trips and shows. I will come again. Value for money.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Higher floor recommended.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 3 weeks ago
Dear FLASH88, We do love your review! Thank you for sharing many lovely pictures of your great moments here with us. I believe many Tripadvisor review readers will find your review very useful as it is so well-rounded from the accommodation, the leisure facilities and the decryptions of the breakfast :) Thank you so much for contributing to our social review journey. We do hope to welcome you back again in no time. All the best, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here for 2 days for business conference. Got a twin bed room at the newer Bay Tower and there's a small balcony with a beach / sea view. Room is of good size, and theres a large working desk. Wifi speed was quite good and connection is troublef free. The bed is quite hard though. The shower is just a walk in shower with hand held shower, no overhead shower but it's a Holiday Inn, expectation to be adjusted accordingly. The service was quite attentive. I request extra towels and it was delivered within 10 mins, impressive for a hotel of this calibre. Other than this, I did not request much service. There is no much amenities in the bathroom, not even toothpaste kit but I think can call to request one. I brought my own. The room facing the beach has a nice view but the restaurant / bar right below will play loud music until late evening on weekends so this might be a consideration for some people. The surrounding area is quite "seedy" but this is Pattaya and is expected. Closeby to the hotel there's a lot of local restaurants. There's also a mall within 10 mins walking distance. Overall, nothing much to complain especially when I am not paying for it. It's a decent choice if one visit Pattaya on a budget.…
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Date of stay: February 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 3 weeks ago
Dear BENLEE123, Thank you so much for your time sharing the experience over Tripadvisor. We trust many potential travelers will definitely find this very useful. We are delighted that our facilities. services and location contribute to your business stay. We hope to welcome you back again when you plan your personal trip to Pattaya. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an extremely well run hotel in a good location in Pattaya. It's located on Beach Road and within walking distance of Terminal 21 shopping complex. Friendly and efficient staff and Concierce can make recommendations for tours and even book golf. Rooms are comfortable and well decorated and many have sea views.The have a great breakfast selection in both towers and if you're there on a Friday try the Mediterranean Buffet, If not try the outdooor restauranton the ground floor facing the beach. Both grerat experiences. I recommend you have a pre-dinner drink on the roof top terrace and watch the sun go down over the bay - quite spectacular. All in all a great stay and to be highly recommended.
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 19 Feb 2023
Dear GraemeShanghai, Thank you so much for the extensive review, especially over our newly launched Friday Mediterranean Buffet! We are glad that you have had a great time with us. I am sure many readers feels so relax and unwind already just by reading your review :) So...please let us welcome you again. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
When we arrived in Pattaya looking for a place we stayed here for two nights. The room was very comfortable. I like the pillows. On the 26th floor the view is awesome. Great pool and basking. The breakfast is The Best HI breakfast we've had. Massive variety.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 6 Feb 2023
Hello ruthandvern, Greetings from the team at Holiday Inn Pattaya. We feel very honoured for your kind feedback especially over the breakfast. Thank you so much for sharing this amazing experience over Tripadvisor! Thank you again and please allow us to welcome you back whenever you have a chance to revisit Pattaya. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$97 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn pattaya hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
567
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Claim Your ListingHOLIDAY INN PATTAYA, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 3,306 Photos (Thailand) - Tripadvisor
Frequently Asked Questions about Holiday Inn Pattaya, an IHG Hotel
Which popular attractions are close to Holiday Inn Pattaya, an IHG Hotel?
Nearby attractions include Terminal 21 Pattaya (0.4 km), Art in Paradise Pattaya (0.4 km), and Teddy Bear Museum (0.1 km).
What are some of the property amenities at Holiday Inn Pattaya, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Pattaya, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Pattaya, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Pattaya, an IHG Hotel?
Conveniently located restaurants include The Big Fish, Malibrew Restaurant, and Pippa Restaurant.
Are there opportunities to exercise at Holiday Inn Pattaya, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Pattaya, an IHG Hotel have airport transportation?
Yes, Holiday Inn Pattaya, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Pattaya, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Pattaya, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Pattaya, an IHG Hotel?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Holiday Inn Pattaya, an IHG Hotel?
Many travellers enjoy visiting Huay Yai Temple (12.8 km).