Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#39 of 577 hotels in Pattaya
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you'll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away. Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city's attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya's 531 guest rooms and suites fea
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled close to the beach and shopping havens like Terminal 21, the Holiday Inn Pattaya, an IHG Hotel, is celebrated for its prime location and range of amenities, such as pools and an executive lounge. Many guests relish the hotel's vibrant atmosphere and newly renovated rooms with ocean vistas, although some have mentioned room conditions could be improved.
While opinions on value and service vary, with some citing overpricing and inconsistent service, others have found the breakfast offerings to be a highlight. Cleanliness generally meets expectations, although housekeeping has received mixed reviews.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Fantastic Hotel nice ans Friendly Staff. 2nd time here staff still friendly. Love the pool you can enjoy there all day long very relaxing. View of the room so fantastic. Breakafast is varity. Smell in the public area is really relax and fresh. Just only the pillow is too soft for me even they have soft and hard pillow i still request 2 more hard pillow.
Read more
Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded 20 Jun 2023
Dear 702luckyp, Thank you for taking the time to share your experience at Holiday Inn PATTAYA with Tripadvisor readers. Please know that your continual support contributed us for it gives insight to many potential travelers of the services and facilities they can expect from us. Please accept our heartfelt thankfulness from the entire team at Holiday Inn Pattaya. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my third stay here for the Chinese New Year holidays. We stayed at the Bay Tower this time round and they are just as good as the Executive Tower.
Check-in was done at a separate corner, comfortably away from the usual reception area due to my status with IHG. Was served by Po and she was awesome. Her friendly disposition, efficient working style and positive attitude made it such a pleasure to be served by her.
We had rooms on the 23 floor and all were facing the sea. The rooms were of good size, comes with a seating area and coffee table, a work desk, a nice sized LCD TV and even a balcony. The bathrooms are huge. There isn't a bath tub but there is a shower stall with rain shower. The rooms are well maintained by a team of very friendly housekeeping team whom we have met along the corridors and always never fail to provide us with cheerful greetings!
Breakfast at the poolside restaurant has a good variety and also more importantly, good quality spread. There are also live stations for eggs (one station each for Vegetarian & non-Vegetarian!) and noodles. Bring along your table card and pass it to them, they will serve you your noodles or eggs once they are ready. Great experience, rather that standing around the live station waiting for your items.
Terminal 21 Mall and a many restaurants are just a stone's throw away from the hotel, while another mall, Central Pattaya, is a 10 minute taxi ride away. Suggest that you visit Terminal 21 which is a newer and more attractive mall rather than Central.
We enjoyed our stay and recommend this hotel for people traveling with the family for the holidays!
Read more
Date of stay: January 2020
Value
Location
Service
Room Tip:Choose rooms with the ocean view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kriangkrais2019, Manager at Holiday Inn Pattaya, an IHG hotel
Responded 3 Feb 2020
Dear ASK84, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received fabulous service and enjoyed with our hotel facilities and location. We will be sure to pass your kind words along to our hotel staffs due to guest lovely feedback is something that our staffs take great pride in and motivate us to carry on a great work to serve our guest, so we value your feedback. Thanks again for staying with us. As a IHG Rewards Club Member, we truly appreciate it. We look forward to welcoming you back to Holiday Inn Pattaya soon! Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I spent 2 nights in this hotel and i would say it’s value for money comparing with the surrounding hotels nearby Pattaya's beach road. The staff was not only very attentive but also very proactive to offer kind assistance. One of the good example was I asked the staff to help to call for a cab to go the nearby Art in Paradise Museum. He told us that it was within walking assistance and offer us a free ride. Furthermore, they assisted to buy the tickets which are less expensive if I bought the ticket at the counter. I am very impressed with their proactive service and very care about our needs. For the room, the complimentary WIFI was smooth even connecting to more than 3 devices. I am a bit surprise that the room and the restroom were very spacious. My room faced to the Payatta's beach with the view of long curved bay. For the breakfast buffet, there were varieties of Asian and Western food to choose from. Different fruit juices such as pineapple, apple, and orange were also available to give you fresh breath in the morning. However, the only thing I felt bothering was the coffee was not self serving. If you want to got a refill, you have to ask for the waiter or waitress. It would take sometimes if many people on the queue. For the amenities, I didn't really access the swimming pool, but I could looked down from my room and it had a water slide and net for water sport, which I think it is adequate for short stay. I was a bit disappointed with the gym, which wasn't many equipment that you can exercise your muscles
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from artsrisan, Manager at Holiday Inn Pattaya, an IHG hotel
Responded 3 Jan 2020
Dear Tim L Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received fabulous service. Particularly you impressed with our proactive to offer assistance from our hotel staff. We will be sure to pass your kind words along to our hotel staffs due to guest lovely feedback is something that our staffs take great pride in, so we value your feedback. We apologize for the inconvenience regarding the coffee service at breakfast and the gym equipment and thank you for your constructive feedback. Thanks again for staying with us and we look forward to welcoming you back to Holiday Inn Pattaya soon! Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has an excellent location right on the beach road with the beautiful Pattaya beach right across the road. It is located in the northern part of Pattaya away from the nightlife and on a quieter section of the beach. The highlight of the hotel has to be its Infinity pool with view right over the sea. The hotel features two towers - the bay tower on the beach and the executive tower behind it.
Rooms in the bay tower are large and have a small balcony overlooking the sea. There are many restaurants and bars to choose from within the hotel as well as many restaurants and bars in the area. If you would like to enjoy the famous Pattaya nightlife, it is just a ten minute ride on the baht bus which you can catch right outside the hotel.
Staff is friendly and service is great. The hotel is family friendly and great for a quiet vacation away from the noise, crowds and nightlife.
Read more
Date of stay: February 2019
Cleanliness
Service
Sleep Quality
Room Tip:Choose a sea-view room in the bay tower for the best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from artsrisan, Manager at Holiday Inn Pattaya, an IHG hotel
Responded 5 Jan 2020
Dear TAIN2013, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received fabulous service. Particularly you were impressed with the sea view of infinity pool, friendliness service from hotel staff and hotel location and it's facilities. We will be sure to pass your kind words along to our hotel staffs due to guest lovely feedback is something that our staffs take great pride in, so we value your feedback. Thanks again for staying with us and sharing your experience at Holiday Inn Pattaya during your recently stay with us. We look forward to welcoming you back to Holiday Inn in the near future. Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Holiday Inn Pattaya is one of the well located hotels right opposite the public beach and water sports area as well as from the back road accessible to the Terminal 21 Mall, Miss Tiffany’s Hall & tons of street shops, restaurants, Central Marina & Massage Parlours. The Hotel is 10 mins to the famous Pattaya walking street and costs about 10 baht to reach there by tuktuk. The return fare goes up though to about a 100 baht which can be bargained on.
We stayed in one of the ocean facing rooms in the second building, close to the main building and were happy to have a seven eleven at the entrance. The pool area is beautiful and the breakfast with variety.
The rooms are spot clean, bathrooms well kept & the staff cordial.
Will definitely choose to stay here again.
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from artsrisan, Manager at Holiday Inn Pattaya, an IHG hotel
Responded 7 Jan 2020
Dear thedragonfly_keeper, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, especially we love the word you mentioned " our hotel staff are cordial" We will be sure to pass your kind words along to our hotel staffs due to guest lovely feedback is something that our staffs take great pride in, so we value your feedback. Thanks again for staying with us and we look forward to welcoming you back to Holiday Inn Pattaya again and again in the near future. Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicer than many/most Holiday Inns in America. You come to Pattaya for anything but the beach (there are so many better beaches in Thailand), but a beach is right across the street. Take a tuk tuk to the pier and catch the ferry or speedboat to Koh Larn for some really clear water beaches.
Service at this property is great. Breakfast very good, too. Only problem is that there is no elevator from underground parking to the hotel, so you WILL want to stop at front of hotel and let them handle your bags, or else you'll be pulling your suitcases up stairs from the parking garage.
Second, you'll get two sets of towels even if 3 or 4 people are staying in your room. Every day. Two sets. So, you'll need to call down every day for more towels. Every day.
Beware the safe. If you put a laptop in it or overstuff it, the safe may jam and not open. Happened to us, and took about 40 minutes for them to get it open.
All in all, would recommend for families. We would stay here again.
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG hotel
Responded 7 Dec 2021
Dear yanyan2605, Thank you so much for your time sharing us your experience during your recently stay with us at Holiday Inn Pattaya. We are please to know that you have a pleasant stay with us, particularly you enjoyed with the services from our staff, breakfast and hotel beach location. However, we apologize for the inconvenience regarding the parking, safety box and amenities set up in the room. We valued your feedback and will use your feedback to coach our team for future improvement. Thank you once again for staying with us and we look forward to welcoming you back soon. Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here for 2 days for business conference. Got a twin bed room at the newer Bay Tower and there's a small balcony with a beach / sea view. Room is of good size, and theres a large working desk. Wifi speed was quite good and connection is troublef free. The bed is quite hard though. The shower is just a walk in shower with hand held shower, no overhead shower but it's a Holiday Inn, expectation to be adjusted accordingly.
The service was quite attentive. I request extra towels and it was delivered within 10 mins, impressive for a hotel of this calibre. Other than this, I did not request much service. There is no much amenities in the bathroom, not even toothpaste kit but I think can call to request one. I brought my own. The room facing the beach has a nice view but the restaurant / bar right below will play loud music until late evening on weekends so this might be a consideration for some people. The surrounding area is quite "seedy" but this is Pattaya and is expected. Closeby to the hotel there's a lot of local restaurants. There's also a mall within 10 mins walking distance.
Overall, nothing much to complain especially when I am not paying for it. It's a decent choice if one visit Pattaya on a budget.
Read more
Date of stay: February 2023
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded 2 Mar 2023
Dear BENLEE123, Thank you so much for your time sharing the experience over Tripadvisor. We trust many potential travelers will definitely find this very useful. We are delighted that our facilities. services and location contribute to your business stay. We hope to welcome you back again when you plan your personal trip to Pattaya. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Why the Greed to extract every penny from a Member? Early check in + late checkout even though the Hotel had considerable low occupancy. Cons: Far Far away from everything No good eateries around No member recognition Unfriendly front desk
Pros: Clean and spacious rooms
Tip To all: prepay on a Travel agent website to avoid surprising VAT & other taxes added on and the currency conversion loss. Ideal room rate should not be more than 2000 Baht considering the location.
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kriangkrais2019, Manager at Holiday Inn Pattaya, an IHG hotel
Responded 22 Feb 2020
Dear GS B, Thank you very much for your time sharing us your experience during your recently stay with us. Fist of all we would like to start by apologizing for not meeting your expectation. As a IHG Rewards Club Member, we valued your feedback and welcome any opportunity for improve. Definitely, we will use your comment to coach our team for future improvement of our services and products. Thank you once again for your valued comment and we hope that we will have a chance to serve you once again in the near future. Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here which working at the International Conference on Family Planning. Best part of our week in Pattaya was to be at this hotel. It is so good. It was my first time here and thanks 🙏 to our luck that we stayed here.
Absolutely a terrific property: the room we were on the 12th floor had a balcony at an angle so that we can have privacy as wellla s see the ocean … our personal view point of sunsets and sunrises! Absolutely the best hotel room in terms of the way space has been designed to help you with work desk, relaxing sofa overlooking the ocean, bed with a view of ocean if you pull curtains apart.
This hotel even had a 7-11 convenience strore inside, a door from the reception lobby takes you to 7-11!
Battery operated vehicles ply if you need assistance go get dropped on the road or other buildings in this property.
Swimming pool needs a very special mention. As it is an infinity pool in so many ways and such a great place! Very well maintained.
Water can be refilled from special bottle refillers in the reception lobby. Thanks Hiliday inn.
Our special compliments to Check-in staff ang khana who was so professional and helpful and attended to all our needs with care.
Breakfast is also very good spread with not only Thai food but also international cuisine including Indian.
I have to specially thank Oilly for even remembering our room number when we came there the next day. Such a special way to make us feel even more home.
Also special gratitude to Ang in the breakfast area.
Strongly recommended. We will surely be here whenever we are in Pattaya.
Read more
Date of stay: November 2022Trip type: Travelled on business
Room Tip:Big mall is behind the hotel. So go through back lane which opens right across the mall. In front...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded 19 Jan 2023
Xin Nian Kaui Le bobbyramakant! Thank you for the WOW review....it is very refreshing to learn that our valuable guests have enjoyed every details of the stay. And actually you are among the very first ones in many years that have kindly recognized our approach on saving the usage of plastic bottles installing the refillable water station at both our hotel lobbies....thank you so much for mentioning this. Apart from the inspiring review, we are grateful for your highlight of our remarkable team members, Angkhana, Oilly and Ang. This surely drives them to even be better. Thank you again for everything and wish the year of golden rabbit brings you many joys and success. Sincerely, The Team at Holiday Inn Pattaya & Unya Petcharut, a director of operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were warm welcome and ready to assist. The hotel has the very nice big pool. Room is spacious with some standard amenities. Breakfast was great with plenty choices. For tips if you are willing to pay a little extra you can get the superior room that can see the view.
Read more
Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kriangkrai Sangsuwan, Owner at Holiday Inn Pattaya, an IHG hotel
Responded 13 Nov 2020
Dear thanisas1997, Thank you very much for choosing to stay at Holiday Inn Pattaya and for your time sharing us your experience during your recently stay with us. We are delight to know that you have a pleasant stay with us, especially you enjoyed the the warm welcome form our staff, swimming pool, rooms, hotel amenities and breakfast. Definitely, your compliment will be shared throughout our hotel due to guest compliment is something that our staff take great pride in to carry on a great job to serve our guest. Thank you once again for staying with us and we look forward to welcoming you back to Holiday Inn Pattaya soon. Kind regards, Kriangkrai Sangsuwan Rooms Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Pattaya area.
PRICE RANGE
RM 584 - RM 751 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn pattaya hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
531
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
