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Citin Garden Resort by Compass Hospitality

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Citin Garden Resort by Compass Hospitality
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388 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Calcutta, West Bengal, India
Reviewed 2 weeks ago

Don't ever book this hotel. I had booked 3 rooms in this hotel for 4 nights beginning 23rd December. The lady at reception charges us 1500 Baht @500 Baht per room for early Check In and complimentary breakfast as we reached at Hotel at around 10AM. But when we enter the restaurant at about 10.15 after fresh up, all the...

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Helpful?
Thank Sanjay B
Swindon, United Kingdom
Reviewed 2 weeks ago

As with many places, there are pro's and con's... All round, Citin Garden Resort served the main purpose of giving me somewhere to stay, obviously. Pro's: The room was clean, tidy and modern. Many of the staff tried their best to be helpful. A safe was provided in the room at no extra cost. The upgraded room had a fridge,...

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Helpful?
Thank Chilli05187049
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you very much for your comments and feedback especially neat and clean rooms which is our goal to maintain high standards in our services and facilities. We also thank you for your valued feedback. Once again ,thank you for choosing Citin Garden Resort and for giving us the chance to be of service. We look forward to welcoming you...

Reviewed 4 weeks ago via mobile

Fallen in love with this places. stayed in 2 bedroom penthouse with private terrace .. fantastic service, super clean and v friendly staff. V resonalble price, good food, must try pad Thai and Belgium chocolate with cappuccino .. will Recomend to family, friends and not to miss, great breakfast too..

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Helpful?
Thank Kovin D
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for your valuable feedback. We are truly happy to know that our products and services met your expectation and we encourage you to come back to us in the future. We will do our best to ensure that you will have the similar experience for your next visit. We look forward to the day when we can welcome...

Bangkok, Thailand
Reviewed 4 weeks ago

We booked a room for 2 persons. I got a room with pool view. The size of the room is appropriate and cleanness. The breakfast is good and vary for international tourism. The Vegetarian Marsala is recommend.

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Helpful?
1Thank Miwakizz
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. We certainly hope that your future plans to Pattaya will include Citin...

Reviewed 4 weeks ago via mobile

Citin Garden is located near the corner of Sukumwit and Pattaya Tai, making it a great location to go to all of the family entertainment venues in the Pattaya area. The staff are helpful and the breakfast is always good. The pool is clean and quiet. The rooms are clean and large. It is a good deal for the economical...

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Helpful?
1Thank Mike and Sherri M
Reviewed 25 November 2016

Had my friends enjoying summer in Pattaya. Place is within the city so getting around was super easy. Room suits us well, the amenities was perfect for our gateaway. The staff was super friendly. The typical Asian hospitality and care. Definitely checking in back here.

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1Thank Joemarie A
Reviewed 15 November 2016 via mobile

Don't book this hotel. One of my friends lost USD 100 and I lost 4000 baht in this hotel. Bad location. You will end up paying 200 baht everytime you have go anywhere be it walking Street, jomptien beach, bali high, thapparya road or whatever. So at whatever price you are booking this hotel so called resort add another 1000...

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Helpful?
Thank Nishant A
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued Guest Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. Regarding with our location this was mentioned to our own website that we are about 4 kilometers away from the city...

Reviewed 9 November 2016 via mobile

We stayed in two different rooms from October 3 16 to October 5 16. I am truly surprised how a international travel agents like 'Thomas Cook' can book these type of hotels which lacks customer service, courtesy and no security for your valuables. It appears to me that travel agents get good % of commission through this hotel. If you...

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Helpful?
Thank srskavi
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. I have noted your comments and will be sharing them with our team, it is our goal to improve our services and facilities, ensuring...

Reviewed 4 November 2016

I had chosen this hotel from the review.The hotels is an okay to stay. The room where I had stayed from 6/10/16 to 9/10/16 was big but dirty.The room were not clean and lighting system in the room was very poor. The room service was very very poor. There are hardly 5 to 6 staffs were available in the entire...

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Helpful?
Thank Sudip S
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued Guest Thank you for taking the time to review our hotel and share your experience. We are sorry to hear that you were not completely satisfied with your stay, and for this we would like to apologize. During check In they had inform to you that hotel is providing you 2 bottles complimentary water and 1 set of...

Reviewed 26 October 2016 via mobile

It's very sad to leave a Message like this behind. I had a very nice stay at this Hotel until the third day when I realised that my Money was missing. I stayed in this Hotel on the 10th and 11th October. On the third day (12th) before I went down for Breakfast I decided to pack my luggage and...

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Helpful?
1Thank Alin S
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review

Dear Valued guest, As a General Manager of Citin Garden Resort I cannot emphasize how I feel about your comments, on behalf of the entire team at Citin Garden Resort we would like to apologies for the inconvenience caused, your feedback as a guest will give us idea how to improve our service levels and make necessary improvements. I was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Citin Garden Resort - set amongst a lush Tropical garden - is noted for its tranquility. Yet it lies in the heart of Pattaya on the South Pattaya Road just minutes away from shopping centers such as Central Festival Pattaya, Royal Garden Plaza (home to Ripley's Believe It or Not Museum), Walking Street and more. Our 70 roomed, 5 floored hotel offers 4 spacious types of rooms; the Superior room, Deluxe room, 2 Bedroomed Garden Suite and a 2 Bedroomed Suite. Our rooms are intimate with their dark wood panelling with discreet Thai motif patterns. The swimming pool set amongst the lush tropical garden beckons. For dining, there is the Gazebo Cafe overlooking the pool. Additional facilities include a meeting room that can cater to up to 200 persons, free Wi-Fi throughout the hotel and a free shuttle service with scheduled trips to Tops Supermarket, Pattaya beach, Walking Street and Central Festival Pattaya. ... more   less 

Additional Information about Citin Garden Resort by Compass Hospitality

Address: 148 / 232, South Pattaya Soi 2 | South Pattaya Road, Pattaya 20150, Thailand (Formerly Citin Garden Resort)
Region: Thailand > Chonburi Province > Pattaya
Price Range: RM112 - RM634 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Garden Resort by Compass Hospitality 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Citin Garden Hotel Pattaya
Hotel Style:
#14 Business Hotel in Pattaya
#29 Romantic Hotel in Pattaya
#33 Best Value Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Citin Garden Resort by Compass Hospitality staff and other travellers.
8 questions
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National Capital Territory of Delhi, India
over a year ago
Thorpe Bay, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Citin Garden Resort by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, cheap, clean”
 of 5 bubbles joemariea, 24 Nov 2016 | Read review
“Family 2 Bedroom”
 of 5 bubbles , 6 Sep 2016 | Read review
“Nice room money valued”
 of 5 bubbles johnaW6709NC, 24 Jul 2016 | Read review
“Deluxe Executive Room”
 of 5 bubbles micet2015, 13 May 2016 | Read review
“We had a pool view on second floor great view of the pool”
 of 5 bubbles 255103George, 10 May 2016 | Read review
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