We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Pattaya Resort

Save
Share
437, Phra Tamnak Road, Pattaya 20150 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
TripadvisorUS$131
Hotels.com
Priceline
Expedia.comUS$131
eDreamsUS$132
Prestigia.comUS$189
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2392)
Room & Suite (1021)
Pool & Beach (349)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Pattaya Resort
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 721 hotels in Pattaya
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Bottled water
Refrigerator
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Romantic
1,613Reviews63Q+A100Room tips
Traveller rating
  • 1,153
  • 336
  • 82
  • 27
  • 15
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jack_Jeeradit wrote a review 5 Apr
Bangkok, Thailand19 contributions16 helpful votes
We really enjoyed our stay here at one of the Club Ocean View Terrace suites, and had a positive experience overall. The suite looked modern and cozy, and mostly met our high expectations. The club's all-day room had a good ambience and was convenient for us. The staff was well-mannered and attentive to detail, and most importantly in our view, followed strict hygiene standards, an important factor in COVID times. The swimming pool, though a bit shallow and zigzaggy for the more enthusiastic swimmers, was not too crowded, also a positive factor given the COVID context. We are likely to consider staying here again in the future. However, the following should be improved : - Noise from the connecting suite : We came as a couple and therefore didn't appreciate the unwelcome noise from the family with presumably a very young child in the connecting suite. The solution for the hotel would be to try - to the extent possible - to put couples with no children in adjacent suites, and likewise to put guests with children next door to each other. (This would be known at the time of booking since each guest is required to indicate the number of children at the time of booking.) That way, couples can enjoy their quiet times, whilst families can indulge fully in their noisy activities. We were not aware of the connecting suite when we booked, and would happily pay a bit more to get a standalone suite. In any case, noise insulation should be improved as we could almost hear words from normal conversations of our neighbouring guests. - No umbrellas in our room: Apparently, our suite's wardrobes were supposed to have one or two umbrellas. Ours had none. This was inconvenient for us on a rainy morning. The hotel should better QC its standard items before guests check in. - Bathtub: The bath tub seemed a bit old. The jacuzzi function was also absent. This feature is now pretty standard in five-star resorts. - The lighting system either was poorly designed, or was not working properly in our suite. It uses the familiar 'master switch' system. However, once the master switch was turned on, there was no way to turn off specific switches. So it was either very bright or pitch-black in our suite (Club Ocean Terrace View, Unit 538). Overall, a very positive experience here.
Read more
Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 5 days ago
Dear Jack_Jeeradit, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Pattaya Resort. We would like to start by apologizing to you for the inconveniences you faced during your stay about the noise disturbance, umbrellas, bathtub and the room lighting. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us at icpattaya@ihg.com Best wishes, The Management InterContinental Pattaya Resort
Read more
tle_thiti wrote a review Mar 2021
Bangkok, Thailand1,022 contributions79 helpful votes
+1
จริงๆก็เจอปัญหาสัก2จุด แต่เมื่อทางโรงแรมรับฟังปัญหาที่เกิดขึ้นและแก้ปัญหา ภาพรวมเลยยังให้5ดาว โรงแรมมาทางเขาพระตำหนัก ไม่มีหาดลงเล่นน้ำ มีแต่หาดเทียมที่ทำขึ้นมา โรงแรมให้อารมณ์เหมือนมาติดเกาะ ไม่ได้อยู่พัทยา ทางเข้าที่จอดรถค่อนข้างน่ากลัว เพราะมันเป็นเนินเขา และ ไม่ซีเคียวริตี้คอยดู Lobby เป็นแบบโล่ง เนื่องจากอยู่สูงและโปร่งทำให้ไม่ร้อน พนง.ที่ฟร้อนบริการดีมาก สุภาพ แจ้งรายละเอียดต่างๆ พร้อมจองห้องอาหาร ที่นี่แนะนำควรจองห้อง Sea View หรือ Club เท่านั้น และไม่ค่อยแนะนำสำหรับผู้สูงอายุเท่าไหร่ เพราะบันไดเยอะมาก สำหรับห้องพัก ถือว่าวิวดีมาก ห้องกว้างสิ่งอำนวยความสะดวกพร้อม จองมา2ห้อง อีกห้องมีปัญหาเรื่องแอร์นิดหน่อย แต่ว่าถือว่าแก้ปัญหาดีมาก ตรวจเช็คก่อนจะส่งห้องให้ลูกค้า พร้อมขอโทษเกียวกับการล่าช้า ส่วนที่ request ไปทั้ง baby cot ทั้ง Birthday Cake ถือว่าได้ตาม request สระว่ายน้ำมีหลายสระ อยู่ไม่ไกลกัน สระไม่ลึก ลึกสุดน่าจะ 1.50 ม. พนง.ที่สระบริการดีมาก พูดจาเพราะ แนะนำเรื่องสระ พร้อมความลึกของสระ มาถึงพนงจะเสิร์ฟน้ำเปล่า พร้อมผ้าเช็ดตัว ห้องอาหาร Infiniti วิวดี รสชาติดี แนะนำให้จองโต๊ะช่วง Sunset Dinner ไว้ก่อน แต่ที่นี่การจัดการไม่ดี การแก้ปัญหาเฉพาะหน้าคือช้ามาก Main Course ออกช้ามาก จนโต๊ะที่มาทีหลังเป็น 10 ท่านยังได้อาหารก่อน โต๊ะที่มาก่อนก็กลับไปแล้ว เรียกได้ว่า 40-60 นาทีเลยในการรออาหาร แต่สุดท้ายทางโรงแรมก็เข้ามาแก้ไขหลังจากคอมแพลนไป อันนี้ขอชื่นชมครับ การจัดการแก้ปัญหาค่อนข้างเร็ว ส่วนหน้างานห้องอาหารไม่ผ่าน ลูกค้าต้องไปถึงเคาน์เตอร์เอง ฟิตเนสเปิด 24ชม Kid Club ตอนนี้เปิดแค่ ศ ส อา และต้องจอง แต่ซาวน่าถ้าจะใช้ต้องเสียค่าบริการ ไม่เคยเจอโรงแรมไหนคิดเลย แต่คิดว่าเพราะคงอยู่ในส่วนสปาด้วยรึป่าว ห้องอาหารเช้า ไลน์อาหารเยอะ พนง.เยอะ ดูแลทัั่วถึง แต่ส่วนตัวรสชาติธรรมดา ไม่มีอันไหนประทับใจ
Read more
Date of stay: March 2021
Rooms
Service
Sleep Quality
Room Tip: ที่นี่แนะนำควรจองห้อง Sea View หรือ Club เท่านั้น
See more room tips
Helpful
Share
Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 1 week ago
เรียน คุณ tle_thiti, ทางโรงแรมอินเตอร์คอนติเนนตัลพัทยารีสอร์ท ขอขอบคุณในคำติชมของท่าน เพื่อนำไปเป็นการปรับปรุงพัฒนาการบริการ และสิ่งอำนวยความสะดวกต่าง ๆ ในรีสอร์ทอย่างต่อเนื่องให้ดียิ่ง ๆ ขึ้นไป ทั้งนี้ทางโรงแรมรู้สึกเป็นเกียรติอย่างยิ่งที่ได้มีโอกาสต้อนรับท่านเข้าพักกับทางรีสอร์ท จากคำติชมของท่านทำให้บุคลากรในโรงแรมรู้สึกภาคภูมิใจและหวังเป็นอย่างยิ่งว่าการบริการ และสิ่งอำนวยความสะดวกต่าง ๆ ของรีสอร์ทได้ทำให้ท่านนั้นสะดวกสบาย และรู้สึกผ่อนคลายอย่างแท้จริงในระหว่างที่ท่านเข้าพักกับเรา โรงแรมอินเตอร์คอนติเนนตัลพัทยารีสอร์ท ขอขอบคุณท่านอีกครั้งสำหรับคำติชมอันมีค่ายิ่ง และหวังเป็นอย่างยิ่งว่าทางรีสอร์ทจะได้มีโอกาสต้อนรับท่านอีกในโอกาสต่อไป ขอแสดงความนับถือ ทีมผู้บริหารโรงแรมอินเตอร์คอนติเนนตัลพัทยารีสอร์ท
Read more
Lionee K wrote a review Feb 2021
Gold Coast, Australia65 contributions4 helpful votes
+1
This trip was my 3rd time visit and I will definitely come back again. Your guys never made me dissatisfy and I love the resort style itself. Front team were willing to serve us as best as they can and their service were always brilliant I must say! But to be honest they look lack of liveliness this time which I was never felt like this with them before. However they are still excellent! Please share my compliment to Housekeeping and Engineering team, the room was nice, cozy tidy and clean. Maintenance & upkeep is 100% perfect. Some of Food & Beverage staffs need to be trained more and food taste and quality is inferior, not super super good as it used to be
Read more
Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 1 Mar 2021
Dear Lionee77, Thank you so much for this awesome review on TripAdvisor. We particularly delighted to hear that you had the relaxing time during your 3rd stay with us. We would be delighted to share your wonderful feedback with the entire team, especially Housekeeping and Engineering Team. We take note on your comment about quality and the taste of the food as well as the service staff in the restaurant, in an attempt to improve our hotel product and service. Your review makes us very proud and is a big motivation for all of us at InterContinental Pattaya Resort. We extremely look forward to welcome you back, hopefully in not too distant future. Best wishes, The Management InterContinental Pattaya Resort
Read more
Mark Wesson wrote a review Jan 2021
Bangkok, Thailand104 contributions268 helpful votes
Currently our favourite hotel in Pattaya, this time we decided to stay in the 2 bedroom pool suite on the waterfront with with another family. Weather was great, lovely food, great service, will return.
Read more
Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: Room with pool
See more room tips
3 Helpful votes
Helpful
Share
Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 20 Jan 2021
Dear MarkWesson, Thank you very much for writing us awesome review. Your review was an absolute pleasure to read! We trust you had a memorable stay with us. Rest assured that we will share your feedback with the entire team, they will happy to read it. We can't wait to have you back, hopefully sooner rather than later. Kind regards, The Management InterContinental Pattaya Resort
Read more
KNBThailand wrote a review Dec 2020
Thailand52 contributions56 helpful votes
Club room is really nice. View from room is great. We spent most of the time in room. There’re drink and snack serve all day at the club. Because of check-in time was 30 mins late, there’s a bottle of wine for us as a complimentary from the hotel. How lovely!
Read more
Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from InterContinental Pattaya, เจ้าของธุรกิจ at InterContinental Pattaya Resort
Responded 22 Dec 2020
Dear Lovely time, Thank you for taking your time to share your wonderful review. It was a real pleasure to host you in this wonderful tropical hideaway resort in Pattaya. Club InterContinental® is where service hits the mark at unprecedented levels with our elegant and spacious Club Rooms and Villas, beachfront Club Lounge and whole host of thoughtful Club Privileges. Our Club InterContinental experience is a blend of intuitive service, exclusive benefits, unparalleled luxury, stylish signature décor and enhanced thoughtful amenities, featuring assistance and guidance from your 24-hour personal butler, as well as private check-in and -out convenience. We aim to provide a truly unique experience and thrilled that we were able to exceed your expectation. Looking forward to welcome you back in the near future. Best wishes to you and your family a Happy New Year 2021! Kind regards, The Management InterContinental Pattaya Resort
Read more
Previous
PRICE RANGE
US$95 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pattaya hotel pattaya, pattaya sheraton, sheraton pattaya resort
FORMERLY KNOWN AS
Sheraton Pattaya Resort
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
156
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about InterContinental Pattaya Resort
Which popular attractions are close to InterContinental Pattaya Resort?
Nearby attractions include Pattaya City Sign - Viewpoint (0.3 km), Khao Phra Tamnak (Khao Phra Bat) (0.7 km), and 2Sky Pattaya-Rocket Ball (0.6 km).
What are some of the property amenities at InterContinental Pattaya Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Pattaya Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Pattaya Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Pattaya Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to InterContinental Pattaya Resort?
Conveniently located restaurants include Maharani, Caprice Restaurant & Bar, and Elements.
Are there opportunities to exercise at InterContinental Pattaya Resort?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does InterContinental Pattaya Resort have an airport shuttle?
Yes, InterContinental Pattaya Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Pattaya Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Pattaya Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Pattaya Resort?
Many travellers enjoy visiting Huay Yai Temple (13.4 km).