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InterContinental Pattaya Resort

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#5 of 442 Hotels in Pattaya
Certificate of Excellence
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InterContinental Pattaya Resort
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1,136 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Lancashire, United Kingdom
Reviewed 8 December 2014 via mobile

Really enjoyed our stay here. The food and service was lovely. The spa was really nice. They had an offer on massages which was really good. Good value for money. The hotels rooms are big. The only problem is that with it being on a hill side, there are a lot of steps to get to the pools and it...

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Helpful?
2Thank Eggybeggy
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear EggyBeggy, Thank you for sharing a review on Trip Advisor about Sheraton Pattaya Resort. I'm happy to read and learn that you enjoyed our rooms, spa, and the cuisine. You are correct about the resort being built on a hillside and depending on where your rooms is, there can be some steps. I always try to be transparent to...

Zurich, Switzerland
Reviewed 7 December 2014

I never disappointed on this STARWOOD hotel elsewhere over the world coz they're keeping the high qualities, service, bed , facilities, room, foods etc. would insisted people to stay with SHERATON PATTAYA when you need a best holiday here. Thank you again for keeping my family happy.

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Helpful?
Thank Wanwisa B
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Wanwisa B, Thank you for your support in Starwood Hotels and in particular Sheraton Pattaya Resort. I am delighted to learn from your comment card and this online review that you enjoyed your time with us. I see from your profile that you travel extensively and to be rated as a 5 star from you is a great recognition...

Leicester, United Kingdom
Reviewed 27 November 2014

Second time i've stayed here, the other time was 2008. Some of the staff remembered us!! Its a truly beautiful property. The rooms, pools & public areas are fantastic. The service beyond fantastic. My wife & i can't wait to visit again...

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2Thank Stephen V
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Stephen V, Thank you for returning to Sheraton Pattaya Resort. I'm pleased to learn that you enjoyed your stay with us but even more delighted to read that our associates remembered you. Guest recognition and personalized service is one of our big focus and I'm happy that it has brought positive impact to your experience. I hope your next...

Manchester
Reviewed 26 November 2014

I'd happily recommend this hotel to anybody that visits Pattaya. Was greeted on arrival by the cutest of smiles from receptionist Thidarat - indeed all the staff were warm and friendly. Rooms are extremely large and classy. Food extremely good. Swimming pools were great. The children all tend to go to one pool which leaves the others as tranquil places...

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Helpful?
1Thank ianrossmanchester
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear ianrossmanchester, Thank you for being our guest on your recent vacation to Pattaya, Thailand. I'm pleased to read your compliments about the service and the facility at the resort. Your comments about the food will be passed on to the culinary team and I was also delighted that Khun Thidarat was able to provide a warm and comforting first...

Newcastle, Australia
Reviewed 22 November 2014

I have stayed here many times and always enjoyed this resort, Nice rooms, beautiful pools, private beach and good restaurants. But I have to say it is now better then ever. My wife and I had two enjoyable weeks here in October, So relaxing and the staff excellent. They are extremely friendly and helpful and Tomo the GM a gentleman....

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3Thank Burro12
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Burro12, Thank you for your continuous support towards Sheraton Pattaya Resort. I'm happy to read that you had another memorable experience in the resort and to learn that you felt the service has been elevated. It's always a joy for us to see a guest return to the hotel as it's a clear indication that we were able to...

The Hague, The Netherlands
Reviewed 19 November 2014

This is the perfect resort for indulging in luxury. The resort is wonderfully located outside the city. It had A beautiful lay out, with terrific flora and fauna and three swimming pools. The rooms are beautiful and spacious, the spa offers great treatments at wonderful prices and breakfast is very good. The three restaurants offer great views over the bay...

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Helpful?
Thank Wishy N
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Wishy N, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. I'm pleased to learn that you enjoyed the lush garden and the three unique pools and that we were able to meet your culinary expectations. Your comments about Spa has also been passed on to the team. Thank you again for being our valuable...

Sydney, New South Wales, Australia
Reviewed 18 November 2014

This is the first time I've felt so strongly about writing a review about a hotel. Usually I don't write one because I'm not the review type of person. But the experience I received at this hotel needs to be shared. We went to Sheraton Pattaya as a retreat. From the guest relations agent at the reception right down to...

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Helpful?
Thank Welas W
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Welas W, First and foremost, please allow me to thank you for such a detailed feedback. I was truly "touched" reading your response especially to see that this was your first post as your comments really highlight to me the importance of guest interaction. Walking around the resort and meeting our guest is definitely the exciting part of my...

Monza, Italy
Reviewed 16 November 2014

The resort is among tropical greenness sloping to the sea. Environment, rooms, pools, restaurants, breakfast and service (a part from reception) are good. The view is excellent, the sea is not the best for Thailand and the beach doesn't exist (there is a space close to the sea with chair and umbrellas to take the sun). Customers may have a...

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Helpful?
Thank salgiam
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear salgiam, Thank you for choosing to stay at Sheraton Pattaya Resort on your recent vacation. I'm happy that you enjoyed the resort and the Pavilion room. As mentioned in my recent response, if you ever have the opportunity to visit Pattaya again please visit Coral Island as they offer clear water and nice sandy beach. Once again, thank you...

Taipei
Reviewed 13 November 2014

The hotel is very beautiful , huge room, tropical garden, but too much mosqito, Room is specious and with a beautiful bath room, Huge bathtube. there have three different swimming, also a fake beach. The room service is good, but a little expensive. This hotel is a little far from city center. It`s close to the PEACH(pattaya exhibition and conference...

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Thank taipeitongue
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear taipeitongue, Thank you for staying with us at the Sheraton Pattaya Resort. I appreciate your compliments about the room and the services around the resort. I noted your comment about the mosquito and please do accept my apology for the inconvenience. With the rainy season, it is always challenging for the resort to control but I am pleased to...

kanpur,uttar pradesh
Reviewed 11 November 2014

We stayed in this hotel for 2 nights. They upgraded our room to super deluxe having a private sea facing balcony. The room is very huge and very well done. Since It is a resort and is very widely spread up one have to call a Golf cart to go us from here to there. The swimming pool is too...

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Helpful?
Thank Pranav S
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear Pranav S, Thank you for staying with us on your recent visit to Pattaya. I'm delighted to learn that you enjoyed your stay with us. Your comments about the room is greatly appreciated and your compliments about the spa and the restaurants have been shared with the department managers. We hope Sheraton Pattaya will be included again in your...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond. ... more   less 

Additional Information about InterContinental Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand (Formerly Sheraton Pattaya Resort)
Region: Thailand > Chonburi Province > Pattaya
Price Range: RM647 - RM1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Pattaya Resort 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton
Sheraton Pattaya Resort
Hotel Style:
#2 Spa Hotel in Pattaya
#4 Luxury Hotel in Pattaya
#4 Romantic Hotel in Pattaya
#4 On the Beach Hotel in Pattaya
#6 Business Hotel in Pattaya
#7 Family Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Pattaya Resort staff and other travellers.
29 questions
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Questions? Get answers from InterContinental Pattaya Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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thanwarati, 14 Apr 2017 | Read review
“higher floors the 3rd or 4th floor”
Navichopra, 30 Mar 2017 | Read review
“Upgrades don't always work for the better! In the main block, higher the better ); in vill-type rooms, ....first floor, rather than ground.”
nicholashP2288HV, 4 Mar 2017 | Read review
“ocean front is good or direct access to the pool”
743ians, 3 Mar 2017 | Read review
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