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Mercure Pattaya Ocean Resort

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Traveller (762)
Room & Suite (242)
Storyboard
Ratings and reviews
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“mini water park”(14 reviews)
“holiday inn”(34 reviews)
“the ground floor”(24 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
Offers from Mercure Pattaya Ocean Resort
Special Rate: Start from THB 2,220++
View all hotel information
Location and contact
463/100 Moo 9 - Pattaya Second Road, Pattaya 20260, Thailand
Hotel website
32.6 km to Utapao Airport
61 restaurants are within a 0.5 km radius
2.8 km from Walking Street Pattaya
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (682)
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461 results
Traveller rating
158
196
69
20
18
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Time of year
LanguageEnglish
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158
196
69
20
18
Show reviews that mention
All reviewsmini water parkholiday innthe ground floorkids poolupper poolbeach roadgreat hotel for familycoffee machinefamily with kidsslidersmercure pattayasmall balconynice hotelupon checknoodlessea viewthe general manager
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1 - 5 of 461 reviews
Reviewed today via mobile

the staff was excellent. I wasn’t pleased with the room though. The online hotel pics were limited and was not what I envisioned it to be. I reserved 5 rooms for my wife’s family for my birthday gathering. Our room was supposed to be an...More

Thank ketmars
Hotel's Favourite
Reviewed 2 June 2018 via mobile

Third trip to pattaya and mercure. Cant actually complain about anything. From the checkin to check out, food, pools, entertainment cant believe how amazing the hotel is. The porter Phot was amazing. He never made us feel we not in New Zealand. He was always...More

Thank Jitendchand
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 3 June 2018

Dear Valuable Guest Thank you so much for your feedback and lovely endorsement of our service & facilities posted on TripAdvisor. It has been our great pleasure to have serving you again during recent visit at Mercure Pattaya Ocean Resort, thank you once again for...More

Reviewed yesterday

I am gluten intolerant, and upon mentioning this to the staff at the breakfast buffet, they were able to source delicious gluten free bread for me. This is amazing, as 'gluten-free' is not a known issue in Thailand. The staff were all amazing, and I...More

Thank Kath8687
Reviewed 6 days ago

Very good hotel in the very good location that very close to department store, foods and night life. Also nice staffs and room always comfortable. I always stayed in this hotel whenever I have to go to Pattaya.More

Review collected in partnership with Accorhotels.com
Thank 591chaiwats
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 4 days ago

Dear Valued Guest This is great feeling read such a nice feedback on Tripadvisor about your recent experience at Mercure Pattaya Ocean Resort. I am glad to know that you have been choosing our hotel on every visit and we delighted to learn that you...More

Reviewed 1 week ago via mobile

Stayed five nights at this hotel with my family of five (2ad3chd). The hotel was really nice, fresh and clean, kids loved the pool area on level one, and it was nice relaxing in the more quite pool at level five. Breakfast was super including...More

Thank Marcus H
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 6 days ago

Dear Valued Guest Thank you for taking out time for writing your wonderful experience on Tripadvisor. It is great pleasure to receive your positive comments about hotel facilities and services. I am glad to know that your overall stay was comfortable one and we able...More

View more reviews
About
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
210
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Location
Thailand > Chonburi Province > Pattaya
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Pool
Beachfront
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Breakfast included
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
210
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Location
Thailand > Chonburi Province > Pattaya
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
210
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Location
Thailand > Chonburi Province > Pattaya
Add Photo Photos
Traveller (762)
Room & Suite (242)
Pool & Beach (118)
Dining (44)
Amenities (16)
Family and Play Areas (12)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Bearandcare
21 June 2018|
AnswerShow all 2 answers
Response from Vikrant C | Property representative |
Dear Bearandca... Certainly the above mentioned email address is not correct. Please send your inquiry on RES.ERAWAN AT ACCOR . COM Thank you with best regards Vikrant Chauhan Operations manager
1
Vote
keizak
6 June 2018|
AnswerShow all 8 answers
Response from Vikrant C | Property representative |
Dear keizak The hotel is situated approximately 250 meters away from the beach therefore may I suggest you to visit our M lounge bar close to the water park on ground level. We offer wide selection of drinks and food... More
1
Vote
ShrenikkJ
19 May 2018|
AnswerShow all 3 answers
Response from Vikrant C | Property representative |
Dear ShrenikkJ We serve international breakfast buffet including limited vegetarian food options in breakfast layout. However Chef can prepare some additional food upon guest request. Sincerely Vikrant Chauhan Operations... More
0
Votes
Room Tips
"Rooms on higher floors"
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"Choose the Holiday Inn next door."
Read review
"We had a top floor corner room. Plenty of space. Being close to the lift wasn't a problem."
Read review
"The ocean view is only small but still ok. Small balcony"
Read review
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