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Imperial Pattaya Hotel

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#66 of 441 Hotels in Pattaya
Certificate of Excellence
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Imperial Pattaya Hotel
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341 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Reviewed 5 February 2017 via mobile

Rooms were really old ... rest was pretty good... pool was clean, very big garden, room service was ok. Nd the view from the room was nice. Sea facing. all they need to do is to renovate their rooms. It is centrally located, very close to everything...

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Helpful?
Thank Danny W
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores that given to us. We truly value the opinions of our customers and we do appreciated...

Reviewed 29 January 2017

Hotel is quite old and has to be refurbished asap. Although it has fantastic sea view rooms ( I think all rooms are sea view rooms). Good food, clean and decent hotel near the center of Pattaya. Just average.

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1Thank Paweł K
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores that given to us. We truly value the opinions of our customers and we do appreciated...

Sydney, Australia
Reviewed 25 January 2017 via mobile

More of a 4 and a bit star but feeling generous. Would have been a great hotel 20 yrs ago, however presents dated with original carpet and furnishings. Great pool, great views, great bed, helpful staff and good location.

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Helpful?
Thank JamesCowan2411
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores that given to us. We truly value the opinions of our customers and we do appreciated...

Reviewed 13 January 2017 via mobile

20 years ago this was most likely a five star ++ place. It is on a huge plot of land. Huge pool area, lobby, & lower lobby. The pool is very relaxing. The hotel is just across the beach road. $60.00 per night including taxes( great price )!!!! The place is showing some serious wear and tear, but for the...

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Helpful?
Thank jpasak
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores given to us. We truly value the opinions of our customers and we do appreciated your...

Reviewed 21 December 2016 via mobile

It was named The mention pattaya hotel. It's very classic furnitures of the hotel. They also have really nice garden. It places in the heart of pattaya. The staffs were okay but the reception cant speak english fluently. The breakfast is good. Oh! Beside of the hotel you can see a bazaar near the beach on the street. Just walkby...

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Helpful?
Thank Agustina W
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores that given to us. We truly value the opinions of our customers and we do appreciated...

Reviewed 7 December 2016 via mobile

This building is very old....very beauty garden....very clean pool...very old and tall trees (i like this garden).....but i think receptions are impolite....it was not my best experience but it was medium hotel....it was not bad.....very lovely view to sea....

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Helpful?
Thank Arash M
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores that given to us. We truly value the opinions of our customers and we do appreciated...

UK & India
Reviewed 27 November 2016

Worst staff, think twice. Very rude staff on reception duty on the night of 27/28 Nov 16. The name of the staff is not displayed. HORRIBLY RUDE. HOSTEL ROOMS I stayed at the hotel, during the day, we opted for ATV excursion, it was advertised that we shall get dirty, as a courtesy we did not get the room cleaned....

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Helpful?
Thank Indian_Traveller_9
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect our staff service and attitude attended to you. At The Imperial Pattaya Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to make urgent plan of...

Tenom
Reviewed 30 October 2016 via mobile

It is definitely a bit dated... but clean and facilities sufficient.. the location makes up for anything else cos its within walking distance to anything you would want to check out.. beach, food, bars, red lights, shopping... all walking distance.

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Helpful?
Thank Georgina L
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind positive comments on your stay with us. Once again, thank you very much...

Bangkok, Thailand
Reviewed 30 October 2016

Its old property ,but we had great two nights there, nice pool, average BFST, no any pork as many Muslims guests I guess. Its nie view if you get higher floor, gym average, service is just so so, no any suggestions or attention at pool , you need get your drinks order with towel-renting staff. No one ask about satisfaction...

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Helpful?
Thank Rody222
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect our staff service and attitude attended to you. At The Imperial Pattaya Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to make urgent plan of...

London, England, United Kingdom
Reviewed 28 October 2016

A friend of mine and I had a booking in this hotel when we were visiting Pattaya and it said it was a 4 star property. Well the property is well laid out with big rooms but the room condition was not at all up to the 4 star category. A very basic carpet and a basic cabinet with television...

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Helpful?
Thank Karan P
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect our staff service and attitude attended to you. At The Imperial Pattaya Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to make urgent plan of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Imperial Pattaya Hotel

Address: 369 Moo 9 Pattaya 2nd Road | Pattaya City (Central), Pattaya 20150, Thailand (Formerly Montien Hotel Pattaya)
Region: Thailand > Chonburi Province > Pattaya
Price Range: RM244 - RM429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Pattaya Hotel 3.5*
Number of rooms: 300
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Pattaya Hotel staff and other travellers.
8 questions
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Questions? Get answers from Imperial Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably above 6th floor, for a good sea view”
 of 5 bubbles Varaloba, 24 Mar 2017 | Read review
“Pick highest floor if you can”
  • Taken as night falls
 of 5 bubbles 600duncanm, 6 Mar 2017 | Read review
“HIgh floor premium is worth it for the view.”
 of 5 bubbles dljhk, 25 Feb 2017 | Read review
“Definately want beach view room”
 of 5 bubbles Wazzi01, 23 Feb 2017 | Read review
“All rooms are equal , all face the sea.”
 of 5 bubbles vinodi, 16 Feb 2017 | Read review
5 of 5