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Imperial Pattaya Hotel

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#66 of 441 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Imperial Pattaya Hotel
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340 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Singapore, Singapore
Reviewed 16 October 2016 via mobile

After so many research on hotels in Pattaya, i decided to book this because of : 1) location. Its in Central Pattaya. Using the main entrance, left side is towards south pattaya - left and right masseurs, thai food, street thai foods - chicken intestine, chicken butt, grilled chicken skin, etc! Walk a little bit more and you will reAch...

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1Thank hanniepex
nasik
Reviewed 2 October 2016

Got more than expected had stayed there 8 years back when it was Montiean Pattya. Lot of improvement as far as Politeness of front desk is concerned as far as rooms are they are spacious and see facing good house keeping but for sure Bathrooms need lot of attention . Breakfast is quiet a variety but if you are from...

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Thank manoj c
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Daer Valued Guest, Thank you very much for your time to giving us the positive review and thank you very much for your continue stay with us even though we have taken over from Montien. We appreciated your positive comments on both staff service and hotel' facilities including breakfast variety menu, however, your comments on bathroom upgrade will be taken...

Perth Australia
Reviewed 1 October 2016

This is my view of the Imperial Pattaya Hotel. Just another cheap curry hotel in Pattaya. Breakfast is Indian food, nothing much on offer for a western. So much for paying extra for breakfast, feel as though I got ripped off. My friend and I did not eat there. 2 Days with no hot water in the bathroom. Tried phoning...

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1Thank Keith7772013
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect our staff service and attitude attended to you. At The Imperial Pattaya Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to make urgent plan for...

Cairo, Egypt
Reviewed 22 September 2016 via mobile

It is an old hotel that needs a lot of renovation and fixing. However, it has excellent location and all rooms have sea view. The pool was nice. It is just cross the street from beach too. However, we did not try the beach as it does not look appealing.

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Helpful?
Thank Amany R
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued Guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind comments regarding staff service and hotel’s facilities that given to us. I will...

Lucknow, India
Reviewed 19 September 2016 via mobile

We were at the imperial pattaya hotel with over a 100 people. The hotel is definitely very well located with most (if not all) rooms having a view of the sea. The hotel is in the need of some serious renovation, especially the rooms. The room service menu was sub standard. Being a vegetarian, there was'nt a single item on...

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Helpful?
Thank Shailly T
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Valued Guest, On behalf of management and staff from The Imperial Pattaya, we would like to thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations regarding Room Service Menu and staff service and we will give them training to meet...

West Cork, Ireland
Reviewed 16 September 2016 via mobile

This hotel is in a great location, very central. Walk through the pool area and you are out on Beach Road. It's a five minute walk to Festival Shopping Centre and you can get Baht Bus all the way down to walking Street, from outside the hotel. If you walk out of the front entrance,you are on 2nd Road. The...

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1Thank minnihandbag
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind comments regarding staff service and hotel’s facilities that given to us. I will...

Chesterfield, United Kingdom
Reviewed 15 September 2016

Firstly I would like to thank Madam Wongyai (GM) and her staff, they made my stay at the Imperial very enjoyable. Without exception, I found all of the staff attentive, courteous and very helpful, a credit to the hotel and it's management. I agree with some of the comments about the condition of the bathroom, the first room I was...

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1Thank John M
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Khun John, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind comments regarding staff service and hotel’s facilities that given to us. I will...

Reviewed 13 September 2016 via mobile

This place need a very serious renovation. Little expensive with the same kind of money u can have a better options around in same neighborhood. Overall not bad. Good pool and nice gym with very helping staff.

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Helpful?
Thank SA0201
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind comments regarding staff service and hotel’s facilities that given to us. I will...

Reviewed 13 September 2016 via mobile

I was here, last week the rooms are comfortable but the loos r run down they need to spruce it up. I was highly disappointed,don't think I will Be going back here again. The service was mediocre. Some of the staff were rude. Ordered room service once. It was good food. Staff find it difficult to communicate in English. Overall...

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Helpful?
Thank Splash0509
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect our staff service and attitude attended to you. At The Imperial Pattaya Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to make urgent plan of...

Reviewed 7 September 2016 via mobile

Its right across the ocean and it has amazing view while u get up in morning. I am beach person and loved the view. Simple room. Good breakfast. They have lot of indian customers so they have amzin spread for indians too. I booked my coral beach trip and alcazr show tickets from reception and have no regrets. Also receptionist...

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Helpful?
1Thank 761priyankak
pakamon w, General Manager at Imperial Pattaya Hotel, responded to this review

Dear Value Guest, On behalf of management and staff from The Imperial Pattaya Hotel, we would like to thank you very much for your selected our hotel for your recent stay in Pattaya. We very much appreciated and very thankful for the generous scores and your kind comments regarding staff service and hotel’s facilities that given to us. I will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Imperial Pattaya Hotel

Address: 369 Moo 9 Pattaya 2nd Road | Pattaya City (Central), Pattaya 20150, Thailand (Formerly Montien Hotel Pattaya)
Region: Thailand > Chonburi Province > Pattaya
Price Range: RM248 - RM434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Pattaya Hotel 3.5*
Number of rooms: 300
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Pattaya Hotel staff and other travellers.
8 questions
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Questions? Get answers from Imperial Pattaya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick highest floor if you can”
  • Taken as night falls
 of 5 bubbles 600duncanm, 6 Mar 2017 | Read review
“HIgh floor premium is worth it for the view.”
 of 5 bubbles dljhk, 25 Feb 2017 | Read review
“Definately want beach view room”
 of 5 bubbles Wazzi01, 23 Feb 2017 | Read review
“All rooms are equal , all face the sea.”
 of 5 bubbles vinodi, 16 Feb 2017 | Read review
“All rooms seem to have a view over the sea/bay. Best views from the higher rooms = we were on floor 8”
 of 5 bubbles walkingpartner, 5 Feb 2017 | Read review
5 of 5