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Nova Platinum Hotel Pattaya

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826 Reviews from our TripAdvisor Community

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Showing 632: English reviews
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Reviewed 2 days ago NEWvia mobile

It's a hopeless hotel staff is thief my mini bar is not used but check out time reception staff was blaming on us that we have drunk the beer but I have not used the mini bar and same my friend room say u r already used a chocolate

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Helpful?
Thank Gaurav K
Jalandhar, Punjab, India
Reviewed 1 week ago via mobile

I went to Pattaya with my golfer friends to enjoy golf. Our travel agent booked us for 7 nights in this hotel. We all found nothing good to mention here. A BIG advise...never go with family at this hotel. You can't have proper sleep here as all the time, corridors are filled with single boys making noises as much as...

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1Thank manoj64
Reviewed 2 weeks ago via mobile

i stayed here from 15/2/17 till 4/3/17. room was great . I was in the new wing at the back of hotel (grand delux room) quiet and away from main road. all staff where fantastic, helpful, and very friendly and polite. food in restaurant was good and restaurant manager and all the lady's that worked there where very friendly. had...

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Thank Simon H
Reviewed 3 weeks ago

I travel to pattaya for the first time last year. We stayed in the hotel Nova Platinum. Hotel was great and having all the facilities like great rooms, good bathroom, swimming pool, health fitness centre, etc. Staff was cooperative and nice. Hotel has two swimming pools. Hotel was located in the centre of the city. I suggest the travellers to...

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Thank Sumit B
Pune, India
Reviewed 4 weeks ago

these guys have put up a photo of their new building which is in the front for Indians specially they have an old wing adjacent to their main hotel , that where all Indians /pakis are given rooms ,the goras arabs are given in main building s.rooms are old . another important thing their check in time is 2pm and...

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1Thank vuborde
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Vuborde, Thank you very much for your review. We understand that our superior rooms are slowly due for an renovation and our modest rates for this room category reflect that. We are currently undergoing an renovation for these rooms in this category which we hope to have completed by May this year. However, for your comments of room allocations....

Reviewed 4 weeks ago via mobile

Staff were amazing, very friendly and went out of their way to help us. We upgraded to the new building which I recommend btw!! The bath was broken in our room, there was mould along the edges of the bath and shower glass looks like it hasn't been cleaned for months so I'd hate to see what the old buildings...

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Helpful?
Thank Anchilla G
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Anchilla G, Thank you very much for your review of Nova Platinum. We are happy to read that in overall you were happy with your stay and have noted your comments for improvement. We do hope to welcome you back again in the future for another stay. With kind regards, Max Sieracki General Manager Nova Platinum Hotel

Pattaya, Thailand
Reviewed 9 February 2017

I think the title of this letter speaks for itself. I have best impressions about Nova Platinum Hotel after living here around 390 days during last 6,5 years (13 visits, 30 days each). To my conviction this is the best hotel in Pattaya and my assessment of it remains the same - FIVE STARS PLUS! I want to recommend Nova...

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Helpful?
Thank sr99sr
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Sergey, Thank you very much for your kind review. It does our team and me an great pleasure to read that you, especially such an loyal and repeating guest, still enjoyed your stay again in your "home" away from home and we look forward to serve you again in the future. With kind regards, Max Sieracki General Manager Nova...

Reviewed 3 February 2017 via mobile

Hi! I had been there on 29th Feb 2017 and with a group of 40 members. We were given the 5/6 floors. Amenities in the mini bar were missing according to the list, power points were hanging out and toilet doors were not locking. A big gap between the lock and door.

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2Thank renton c
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Renton C, Thank you very much for your review. We have noted your comments for improvement and would like to advise that we understand that our superior rooms are slowly due for an renovation and our modest rates for this room category reflect that. We are currently undergoing an renovation for the rooms in this category which we hope...

Ratnagiri, India
Reviewed 31 January 2017 via mobile

Great hotel..Best Service...Near to all attractions...Specially walking street for solo travelers...u will find Indian restaurant opposite and nearby to hotel...not much far from Pattaya beach....Good rooms..Atmosphere is also good at Hotel...I will recommend this hotel to family Room tip: Choose Deluxe rooms..

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Thank ApexHolidays2014
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear ApexHolidays2014, Thank you very much for your review. We are happy to read that you enjoyed your stay with us and we hope to be able to welcome you back again in the future. With kind regards, Max Sieracki General Manager Nova Platinum Hotel

Colchester, United Kingdom
Reviewed 23 January 2017

It was a pity that my visit to thailand was to organise the buriel of my father who had chosen to live in thailand for 17 years. The staff at the hotel were not aware of this. throughout my stay i was made to feel very welcome at All times and i even asked if their maintennce department could help...

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2Thank sepia1957
Max S, General Manager at Nova Platinum Hotel Pattaya, responded to this review

Dear Sepia1957, Thank you very much for your review and firstly my apologies for the passing of your father. I am sad to read that this has affected your holiday but it is comforting to know that our services have been to assistance to you in these circumstances. We hope to be able to service you again on an more...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nova Platinum Hotel is a located in South Pattaya just a 5 minute walk from the Walking Street and Pattaya Bay. The hotel has 3 low rise buildings, with a total of 270 well-appointed guestrooms. All rooms feature a 32” Samsung LCD TV, DVD player, hairdryer, scale, minibar, tea/coffee making facilities, safebox, free wi-fi internet access and an array of modern facilities. ... more   less 

Additional Information about Nova Platinum Hotel Pattaya

Address: 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: RM160 - RM306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nova Platinum Hotel Pattaya 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Nova Platinum Pattaya
Hotel Style:
#51 Spa Hotel in Pattaya
#87 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Nova Platinum Hotel Pattaya staff and other travellers.
22 questions
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Questions? Get answers from Nova Platinum Hotel Pattaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room in New Wing”
 of 5 bubbles vuborde, 23 Feb 2017 | Read review
“New building maybe 3 upper floors”
 of 5 bubbles sr99sr, 8 Feb 2017 | Read review
“ask for a pool side view”
 of 5 bubbles sepia1957, 23 Jan 2017 | Read review
“Deluxe Room Is Good”
 of 5 bubbles anujgupta05, 11 Dec 2016 | Read review
“Take pool view room”
 of 5 bubbles Dilshadul, 28 Nov 2016 | Read review
5 of 5