We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Ha Long Bay

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Novotel Ha Long Bay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

747 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 556: English reviews
Hanoi
Reviewed 6 days ago NEW

Overall the hotel was great. As I understand the hotel is quit sometime but the condition and decoration make the different of the hotel look great and lively. My family and I were happy and location is ok.. NIght time abit quiet but luckily got few cafe within walking distance.

 Report
Helpful?
Thank BrendanCYH
Ho Chi Minh City, Vietnam
Reviewed 1 week ago

Check in/ check out quickly. The hotel was really nice, facilities were great. The room was clean and really comfortable. The staff were friendly and helpful. But, the hallway was noisy.The location was very good. I would recommend this hotel as we had an enjoyable stay.

 Report
Helpful?
Thank Phamphuong
New Delhi, India
Reviewed 2 weeks ago via mobile

My wife and I stayed at the Novotel ha long bay for one night. The hotel has a really good view of ha Long bay. The restaurant offers some good local cuisine. The staff at the hotel was really courteous and went the extra mile to arrange for our cruise at Ha long bay. We also took hotel cabs (from...

 Report
Helpful?
Thank MohitCherian
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear MohitCherian, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

MichealMacSuibhne
Reviewed 3 weeks ago

This hotel looks out over Halong Bay and all the islands. Regrettably it also look out over a pretty horrible looking building site. That's not the fault of the hotel and I feel sorry for the place as a result. The reception staff were a little disappointing when it came to local knowledge. I had a camera problem and needed...

 Report
Helpful?
Thank MichealMacSuibhne
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear MichealMacSuibhne, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I was so glad to read your compliments regarding our food in car and restaurant. However so surprised to read you were frustrated with local knowledge of our staff. I had a meeting with my front office team and now I am on...

Reviewed 3 weeks ago

The only hotel around that has a reputable name under it. In this derelict & dead city, you'd want to at least have a nice hotel where you'll probably end up spending most if not all of your time in. The pool was a sad container of water overlooking debris, but the room was pretty neat with ample space for...

 Report
Helpful?
1Thank keo l
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear keo, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It was a great pleasure reading your positive feedback about our facility and especially coconut coffee. I will share your comments with our team. But very regretful to read our swimming pool didn't meet your expectation. We are planning swimming pool maintenance in...

Toronto, Canada
Reviewed 3 weeks ago via mobile

Stayed one night before our boat cruise. Was a bit concerned about the reviews talking about the bus tours coming in but we were lucky not to have encountered any of them. Staff were great. Was able to check in early and they upgraded us to a water view. Now the view is not as amazing as others have mentioned...

 Report
Helpful?
Thank YVR-AKI
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear YVR-AKI, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. And very happy to see you enjoyed our service and coffee which is now our one of the signature beverage. I will share your comments with our team. Thank you again for sharing your...

Grenoble
Reviewed 3 weeks ago

The hotel is located close to the beach, at walking distance to downtown. The design and decoration of the lobby, halls, restaurants and swimming pool terrace are outstanding, showing originality compared to other Novotels. Rooms are spacious and elegant, perfectly clean. The view of Halong Bay is amazing. The managers and staff are very smiling and helpful.

 Report
Helpful?
Thank Sorin C
Houston, Texas, United States
Reviewed 3 weeks ago via mobile

The night before I was staying at a 5 stars Hotel in Hai Phong and I couldn't wait until the next day so that I can visit a real 5 stars Hotel. The location of this Hotel is like any other hotels on this strip... great view of the bay. And the main entrance is in the back and not...

 Report
Helpful?
Thank Karno N
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear Karno N, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I am so happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff especially regarding to our room and restaurant. Thank you again for sharing your experience, and we hope we can serve...

Lewes, United Kingdom
Reviewed 3 weeks ago

Lovely location now but this area is being developed and soon there will be no clear view of the sea from the Hotel but yet more Hotels and new builds springing up around it. The swimming pool is a good size. Shame that more fellow swimmers did not shower before swimming. The shower is a walk down steps below the...

 Report
Helpful?
Thank JCB1132b
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear JCB1132b, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and...

Dublin, Ireland
Reviewed 4 weeks ago via mobile

We booked seaview room with balcony & on arrival we were given sea view with no balcony. We brought it to the attention of the receptionist, got transferred straight away and got a complementary drink in the bar. Food was delicious & reasonably priced. Rooms are big and comfortable. Extremely friendly & helpful staff.

 Report
Helpful?
Thank Aga A
gmnovotel, Manager at Novotel Ha Long Bay, responded to this review

Dear Aga A, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team especially about our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

557 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (478)
Viewed
View from Room (49)
Viewed
Hotel & Grounds (62)
Viewed
Dining (28)
Viewed
Room/Suite (99)
Viewed
Bathroom (34)
Viewed
Pool/Beach Area (30)
Viewed
Family/Play Areas (1)
Viewed
Other (175)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Room/Suite (34)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (14)
Viewed
Pool/Beach Area (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Halong Bay hotels
6.5 km away
Halong Paradise Suites Hotel
Halong Paradise Suites Hotel
#1 of 2 in Tuan Chau Island
393 reviews
2.5 km away
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
#5 of 60 in Halong Bay
222 reviews
2.1 km away
Wyndham Legend Halong Hotel
Wyndham Legend Halong Hotel
#10 of 60 in Halong Bay
56 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
Halong Plaza Hotel
Halong Plaza Hotel
#4 of 60 in Halong Bay
226 reviews
0.3 km away
Saigon Halong Hotel
Saigon Halong Hotel
#7 of 60 in Halong Bay
244 reviews
1.1 km away
Muong Thanh Luxury Quang Ninh Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 225 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 

Additional Information about Novotel Ha Long Bay

Address: 160 Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Region: Vietnam > Quang Ninh Province > Halong Bay
Price Range: RM306 - RM882 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ha Long Bay 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Agoda, Hotels.com, Odigeo, ACCOR and Orbitz so you can book your Novotel Ha Long Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay
Hotel Style:
#3 Luxury Hotel in Halong Bay
#3 Spa Hotel in Halong Bay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ha Long Bay staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Novotel Ha Long Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a balcony well in advance.”
  • Halong Bay islands
 of 5 bubbles MichealMacSuibhne, 20 Nov 2016 | Read review
“All rooms have fantastic views of the Bay. Ask for one with a balcony so you can take in the sites.”
 of 5 bubbles 347AdamK, 6 Oct 2016 | Read review
“Request view out to Halong while still available”
 of 5 bubbles mcgyver10, 26 Sep 2016 | Read review
“Don't expect a postcard view”
 of 5 bubbles richardwC9776YD, 19 Sep 2016 | Read review
“Choose the beach-front corner room which is larger”
 of 5 bubbles AnhPham24, 28 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay