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Saigon Halong Hotel

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Saigon Halong Hotel
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244 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The positive: room was ok (one of the villas) and the view from the restaurant was awesome. Other than that, only disappointments. The staff was dreadfully cold to the point that asking for anything was a struggle of communication and of clear unwillingness. Try and wait 20 minutes for a waiter to simply come to you while you are the... More 

Helpful?
Thank Nicholas A
Newcastle upon Tyne, England, United Kingdom
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

1) Location : Ha Long (Bai Chay) is a very strange small town. The location of this hotel is somewhat in front of the sea but not really in front of the sea kind of. It is not really in the city centre as well, but not in the other side of town. Without personal vehicle or public transport, it... More 

Helpful?
1 Thank NizamMasood
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Dear NizamMasood We really appreciate that you use some of your precious time to write this comment on Tripadvisor, we know they are important for travelers planning their trip to Ha Long. We are happy to know that your experience at Sai Gon Ha Long hotel was rather positive: breathtaking view, amazing breakfast, clean room, nice garden & pine hill…... More 

Auckland Region, New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 October 2016

Clean beautiful views - great beds and pillows - everything there - nothing outside hotel in easy walking distance - dinner delicious breakfast okay but very different not probably aiming for all cultures here but lots of it - wifi free but very bad - would stay again

Helpful?
1 Thank AmandaJP1970
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Dear AmandaJP1970, It is such a compliment when a guest has enjoyed their stay that they are inspired to write a review of Sai Gon Ha Long hotel. We certainly enjoy creating a positive experience for each of our guests, and we are delighted you appreciated our view, food, comfortable accommodations! Views from our property are certainly stunning. Thank you... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 September 2016 via mobile

The hotel has a good view but the park in front is being built so not much activity you can do. Especially Bai Chay port is not in operation anymore, if you go to visit halong you have to take transfer to Tuan Chau port which is 10 km away. Room facilities is just as a standard 4* hotel nothing... More 

Helpful?
Thank Dung235
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Thank you for your stay and for leaving a review about our hotel on Trip Advisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you found your room comfortable and good view. On the other hand, I also regret to hear about... More 

Torquay, United Kingdom
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 28 August 2016

We arrived at the hotel after a long drive from Hanoi to what can only be described as a cavernous, cold, bland hotel which has seen better days. The staff, although professional and efficient , were not very friendly so not a good start. We were upgraded to a suite which was huge with a lounge area and a massive... More 

Helpful?
1 Thank Stuart M
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

We apologize that our hotel did not live up to your expectations when you stay at Sai Gon Ha Long hotel, and appreciate your comments on what you liked and did not like about our hotel. Your satisfaction is our main priority and we certainly want to resolve this issue from happening in the future. At the present, our hotel... More 

Kuala Lumpur, Malaysia
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 July 2016

Stayed here for 2 night. Standard rooms, location not really good but 10 min walked to casino & water puppet theatre. Gym, massage, swimming pool. Buffer breakfast on 14th floor with nice view. Hotel interior feels and looks old and outdated.

Helpful?
1 Thank lai_cy
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Your feedback is important to us, and appreciate that you took the time to review your stay with us. We are thrilled to announce that our hotel is undergoing a full renovation in order to offer guest a more luxurious experience. Thank you for your review. We look forward to having you return again one day soon! Sales & Marketing... More 

Ballito, South Africa
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 July 2016 via mobile

The photos and reviews are disappointing. The entire hotel smells damp and old. Definitely not worth a 4 star rating (maybe in the late 70's or 80's) No travel advisor available on our arrival on a Sunday afternoon, nor was anyone available on Monday morning. There was a helpful travel agent just down the road from the hotel who booked... More 

Helpful?
1 Thank Jeffthehangman
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Please accept our sincerest apologies if you felt our hotel did not live up to your expectation. We are very sorry for the inconvenience caused by the heavy rains during July . We are currently under renovation in order to provide guest better experience. We value your candid feedback and it will help inspire us to continue to work hard... More 

Qatar
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 July 2016

Stayed here for 1 night. Positives: 1. Spacious rooms 2. Sea view room has a very good view. Negatives: 1. Small ac for a big room. 2. Breakfast is mediocre. 3. Hotel interior feels and looks old and outdated.

Helpful?
1 Thank Mohamed A
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

Thank you very much for your valuable feedback on Tripadvisor regarding your stay with us. It is very kind of you to mention about our positive and negative points. We are very sure this will be helpful to other guests. Your feedback will help us continue to improve our service. We truly hope you give us a second chance to... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 June 2016 via mobile

I hired a senior suite her for 3 days. It costed roughly 90 pounds a night. I got a livingroom vith an office desk and dining area. 2 50 inc flatscreens, a toilet and a bathroom vith shower and bathtub. Stunning wiew from 2 balckonyes on the eleventh floor.

Helpful?
2 Thank Peder A
Coquitlam, Canada
Level Contributor
293 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 18 June 2016

We were to stay overnight on the junk in Halong Bay but they weather report was not great so they took us all off the ships and found hotel rooms for us - this hotel was outstanding - rooms were nice - lobby was wonderful, great breakfast and the view from our room was extra ordinary - we could even... More 

Helpful?
2 Thank Robin K
SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel, responded to this review

We would like to extend our sincere gratitude for posting such an admirable post about our resort. We are very obliged of such recognition from you. Our hotel's location is definitely a plus point and this accompanied by good service by our hosts have been our added attribute. We are glad to learn that you have enjoyed and indulged in... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Saigon Halong Hotel is one of the biggest 4 star hotel in Halong Bay with 228 rooms. Hotel has 5 Villas out side the main building and 205 rooms in the main 15 story splendid building including 88 Superior rooms overlooking the mountains, 104 Deluxe rooms and 12 Executive Suites with balcony overlooking the Halong Bay. ... more   less 

Additional Information about Saigon Halong Hotel

Address: 168 Halong Road | Baichay Ward, Halong Bay 8433, Vietnam
Region: Vietnam > Quang Ninh Province > Halong Bay
Price Range: RM164 - RM236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saigon Halong Hotel 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Saigon Halong Bay
Hotel Style:
#1 Best Value Hotel in Halong Bay
#7 Luxury Hotel in Halong Bay
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Questions & Answers

Here's what travellers have asked, with answers from Saigon Halong Hotel staff and other travellers.
2 questions
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Questions? Get answers from Saigon Halong Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view on one of the higher floors”
 of 5 bubbles StuartM259, 28 Aug 2016 | Read review
“Get a sea view room”
 of 5 bubbles mohamedaL5052RV, 10 Jul 2016 | Read review
“ask for a room at the front of the hotel for the best view”
 of 5 bubbles toffee22, 17 Jun 2016 | Read review
“Rooms with Halong Bay view are ideal!”
 of 5 bubbles 32807, 1 May 2016 | Read review
“Higher floors and sea facing for better view.”
  • View from our room over Halong Bay
 of 5 bubbles Paulineusher, 14 Dec 2015 | Read review
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