We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Ciao Hotel

Save
Traveller (78)
Room & Suite (39)
Dining (2)
Nearby Hotels
See allSee all
Overview
  • Excellent47%
  • Very good29%
  • Average11%
  • Poor8%
  • Terrible5%
24 Sep 2016
“Dirty and unprofessional”
24 Sep 2016
“Great budget hotel”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (420)
Filter reviews
322 results
Traveller rating
162
88
31
26
15
Traveller type
Time of year
LanguageEnglish
More languages
162
88
31
26
15
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 322 reviews
Reviewed 24 September 2016 via mobile

The name of the hotel changed but they didn't inform anyone. Wifi works intermittently, and of course, slow. Bed sheets have yellow-brown color. Bathroom is too tiny, no space even to sit on toilet, shower door cannot be closed properly if you are in. After...More

Thank Shanghai0
Reviewed 24 September 2016

We travelled to Hanoi for 3 days. And the hotel is in a great location to see all the sites. The hotel staff were also excellent and couldn't do enough for us. The manager sat with us on arrival to show us a map and...More

1  Thank Sarah G
Reviewed 8 September 2016

I had the opportunity to stay in Hanoi for one week. The service is really impeccable: the guy and girl at the service counter are warm and friendly, and they will help you with booking tours for a good price. Free breakfast great hotel, great...More

Thank the-travel-llama
Reviewed 23 August 2016 via mobile

It was a pleasure to stay at the Hanoi Ciao hotel. On arrival i was offered an upgrade for a very small fee and was given a complementary cup pf tea and plate of fresh watermelon whilst they sorted out the upgrade! The hotel is...More

2  Thank Bathonian1878
Reviewed 12 August 2016 via mobile

Lovely small hotel with fantastic staff. The team couldn't have been more helpful in booking our tour to Ha Long bay - they weren't pushy at all and gave us some great, unbiased advice. Our room was clean and the hotel is in a great...More

Thank hrds95
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Breakfast included
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$18 - US$33 (Based on Average Rates for a Standard Room)
Hotel Style
#10 Best Value Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$18 - US$33 (Based on Average Rates for a Standard Room)
Hotel Style
#10 Best Value Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (39)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from Hanoi Ciao Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"The church bells ring every 15 mins or so; If you are a light sleeper, it is better to book a room at the..."
Read review
"Room for 4 people is huge."
Read review
"pls go early breakfast, limited space for sit."
Read review
"Ask for a room at the back. It will be better ventilated."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing