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Cinnamon Hotel

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Traveller (57)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“church bells”(31 reviews)
“halong bay”(23 reviews)
“old quarter”(36 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Concierge
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$53.
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Reviews (265)
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220 results
Traveller rating
126
64
22
7
1
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126
64
22
7
1
Show reviews that mention
All reviewschurch bellshalong bayold quarterjoseph cathedraltop floorno liftbuilding workho chi minhlocation is greatvietnamese coffeecharming hotelhoan kiem lakea great stayhotel stafftrain stationhome away from homerooms are clean
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1 - 5 of 220 reviews
Reviewed 2 weeks ago

This little hotel is situated about an hour from the airport. It is close to many attractions, restaurants, and shops. We were warmly met by the manager who explained all the nearby facilities, provided a map and pointed out how to get to different places....More

Thank MicknOlga
Reviewed 4 February 2018

My wife and I bookended our travels in Vietnam by staying at The Cinnamon Hotel in Hanoi upon our arrival and their location in Ho Chi Minh City ahead of our departure. Both of these charming boutique hotels are centrally located oasis from the bustle...More

Thank ryan m
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 4 weeks ago

Dear ryan m, Many thanks for your positive feedback on Tripadvisor We are delighted that enjoyed your stay at our both Cinnamon Hotel in Hanoi and Saigon. We appreciated your compliments on our location and especially our customer service left such a nice impression on...More

Reviewed 31 January 2018

We had a lovely stay at The Cinnamon. Luc was so helpful & nice! My wife was not feeling well, and Luc brought tea & soup to help nurse her back to life! The hotel has style & character and a great location. The food...More

Thank Matt R
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 4 weeks ago

Dear Matt R, Thank you so much for sharing your excellent experience after staying at Cinnamon Hotel Saigon I am happy to hear you enjoyed your recent stay with us. It’s rewarding to receive such great feedback and to know our staff (mr Luc) deliver...More

Reviewed 9 January 2018 via mobile

Look at the towel they give me when check in and they said the room is ready I will never return to this hotel again,they dont prepare the blanket even the night i checked in is winter ,cant believe it.the room.is smelly and old.i will...More

Thank davefprd1973
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 22 January 2018

Dear davefprd1973, Thank you for taking time to write us a review on Tripadvisor regarding to your stay at Cinnamon Hotel Hanoi The first of all, please accept our sincere apology for the the terrible service that caused to you while staying at with us...More

Reviewed 7 November 2017 via mobile

The hotel is next to St. Joseph cathedral. We stayed one night before going to Sa Pa. The hotel arranged round trip that was excellent. And coming back to Hanoi on the day of flight however we had 7 hours before the flight. The hotel...More

Thank arakawa3
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 29 December 2017

Dear arakawa3, Thank you so much for sharing your excellent experience about Cinnamon Hotel Hanoi We are delighted knowing that you have enjoyed your short stay at our hotel and that you had a good experience with us! We hope to have a chance to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$51 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Business Hotel in Hanoi
#73 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Business Hotel in Hanoi
#73 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (57)
Room & Suite (18)
Dining (2)
Questions & Answers
Ask a question
aaskinner
21 October 2016|
Answer
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
aaskinner
21 October 2016|
AnswerShow all 2 answers
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
Nell I
24 September 2014|
Answer
Response from Hanoi f |
Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
0
Votes
Room Tips
"Pick on the upper floors and away from the main street in the entrance"
Read review
"If you don't like stairs...request a lower floor."
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"I'm sure any traveller would be happy with any of the rooms within the hotel"
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"Cathedral rooms are noisiest but have best views"
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