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Cinnamon Hotel

264 reviews
#170 of 607 Hotels in Hanoi
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Traveller (57)
Room & Suite (18)
Dining (2)
Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“church bells”(31 reviews)
“old quarter”(36 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Concierge
3.0 Star Hotel
All hotel details
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Reviews (264)Write a Review
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All reviewschurch bellsold quarterjoseph cathedraltop floorno liftbuilding workho chi minhlocation is greatvietnamese coffeecharming hotela great stayhoan kiem lakenice roomshotel staffha long baytrain stationhome away from home
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61 - 65 of 219 reviews
Reviewed 19 December 2015 via mobile

This was my first trip to Hanoi. My friend and I had found reviews of Cinnamon Hotel online and decided to stay there because of its rate and location. However, our stay has exceeded all expectations. We were greeted warmly with ginger tra as we...More

Thank Nour G
Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 20 December 2015

Dear Nour G, Thank you for sharing such kind words about your recent stay with us. We are glad that you have found Cinnamon hotel up to your expectations, particularly your recognition of the wonderful hotel, our amazing team and the great service provided. It...More

Reviewed 25 November 2015

Overall, our stay was very pleasant. The staff spoke good English and were very helpful and accommodating. The room we stayed in was big and very comfortable. Cinnamon Hotel's location is great -- beside St. Joseph's Cathedral, surrounded by interesting shops and restaurants, and just...More

Thank Mick E
Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 29 November 2015

Dear Mick E, Thank you so much for your review of Cinnamon Hanoi on TripAdvisor. We are delighted to see you appreciated our hotel in terms of convenience location, big and comfortable room, the good English and helpful staff. Again, thank you for sharing your...More

Reviewed 24 November 2015

This oasis of quietness in the bustling traffic of Hanoi is ideal for business travelers or couples. Featuring a very good ratio quality/price (at least for Western standards, it conquers you with its beautiful and elegant furniture, its abundant and tasty breakfast and the kindness...More

Thank Francesco M
Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 29 November 2015

Dear Francesco M, Thank you for sharing your experience after recent stay at Cinnamon Hotel Hanoi and Cinnamon Cathedral Hotel. I cannot wait to read this review to our staff, and let them know that we succeeded in providing you a home away from home....More

Reviewed 21 November 2015 via mobile

We really liked it here. Really helpful staff, very welcoming. Clean and quiet spot away from the busy city life but easy to walk everywhere. Near the lake and a nice church. Great value for money with lots of added extras like free foot massage...More

1  Thank Elodee K
Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 29 November 2015

Dear Elodee K, It’s great to find your lovely review on Trip Advisor. We are thrilled to hear that you like Cinnamon Hotel Hanoi and that our helpful staff makes your stay comfortable and memorable. Your review is a pride for all staff who always...More

Reviewed 20 November 2015 via mobile

Our favourite place we've stayed in Vietnam. Free cocktails and foot massage included with the room as well as helpful staff who went out of their way to accommodate our needs and help with our plans to take a cooking lesson whilst staying in Ha...More

Thank RAmyR15
Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 29 November 2015

Dear RAmyR15, Thank you very much for choosing Cinnamon Hanoi. It’s so nice to hear that you had a comfortable stay while spending your time at our hotel. We also appreciated your lovely words on our attentive service and helpful staff. Especially, you enjoyed a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$56 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Hanoi
#74 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Hanoi
#74 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (57)
Room & Suite (18)
Dining (2)
Questions & Answers
Ask a question
aaskinner
21 October 2016|
Answer
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
aaskinner
21 October 2016|
AnswerShow all 2 answers
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
Nell I
24 September 2014|
Answer
Response from Hanoi f |
Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
0
Votes
Room Tips
"Pick on the upper floors and away from the main street in the entrance"
Read review
"If you don't like stairs...request a lower floor."
Read review
"I'm sure any traveller would be happy with any of the rooms within the hotel"
Read review
"Cathedral rooms are noisiest but have best views"
Read review
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