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Cinnamon Hotel

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#98 of 573 Hotels in Hanoi
Certificate of Excellence
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241 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Switzerland
Level Contributor
2 reviews
Reviewed 3 February 2015

The hotel is in a very good location. Perfect for roaming around by food in Hanoi's tourist centre. The staff is very friendly, nice and help you with everything you want. They also can teach you a bit vietnamese, that you know the important words for your traveling.They can organize you trips, theater tickets and traintickes where an whenever you... More 

Helpful?
Thank Andrea B
Exeter, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 January 2015 via mobile

The hotel itself is very well kept. All the staff are amazingly pleasant, young and friendly. Even giving us a quick lesson in Vietnamese after our 17 hour trip from London. Rooms are very clean and the breakfasts sufficient. However, for what you get, £40 per night is a bit much and to suffer the huge bells from the church... More 

Helpful?
Thank Bwest1964
Manila, Philippines
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2015

Perfectly located in Hanoi's tourist core, near a well known landmark. The staff go out of their way to make your stay and visit an memorable experience. Excellent value for money, clean and neat room. Highly recommended.

Helpful?
Thank JPRodrigue
Helsinki, Finland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2015 via mobile

Outstanding costumer services, outstanding cleanliness/housekeeping.Helpfull staff, room is neat, organize, updated and has a very authentic vietnamese ambience due to the design and fixtures. I am highly recommend this hotel to stay in Hanoi.

Helpful?
Thank Nell I
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2015 via mobile

Very friendly and accommodating staff, great location next to the cathedral and walkable to most areas, lovely breakfast and nice rooms... Decor was very tasteful also. Couldn't have asked for better service

Helpful?
Thank skates88
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Skate; How re you there? Thank you for your email message. Cinnamon hotel Hanoi team feel glad to have the opportunity to render a pleasant stay with us. Trust that you enjoy Hanoi and Northern Vietnam with ample occasion to meet with local people, sample local delight. Certainly you will keep those moments in life as fond memories for... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 January 2015 via mobile

Sometimes, when backpacking, you need a bit of luxury. We stayed at Cinnamon a few times, coming and going between Hanoi and the surrounding area. Cinnamon's excellent staff were always friendly and helpful, especially Miss Giang who really looked after us in every way we asked. We loved the breakfasts and our stylish room on the top floor. Highly recommended!

Helpful?
1 Thank Daniel641
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Daniel; How are you there? It is nice to hear from you. We are glad that you enjoy your stay with us at Cinnamon Hotel Hanoi. We trust that you had spent meaningful times visiting Hanoi, Halong and scenic Northern Vietnam and beyond. Certainly you would take back home lot of photos and fond memories about the trip. Our... More 

Hue, Vietnam
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2014

We booked Cinnamon hotel as we stayed in the Cinnamon Hotel in Ho Chi Minh and got a good deal for both hotels which included a good price[?] for Halong Bay The Hotel was so poor in that the towels were not fit for my beloved dog and the duvets that we needed for the cold nights had seen better... More 

Helpful?
1 Thank Charmaine F
Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 December 2014

A boutique hotel with old world charm, ideally situated in the Old Quarter, the staff were genuine, friendly and helpful, organising transportation and trips to suit my itinerary. Even after check out, they welcomed me back and were happy to be used as a base, offering much need showers post overnight trains and welcome drinks, both complementary. I booked the... More 

Helpful?
1 Thank Fazilat A
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Fazilat; Thank you for your comments. We are glad that you enjoy the stay and Hanoi. Hope your trip to Vietnam 's a success with visits to interesting places, pleasant encounters with local people and sample different local delights. Our teams try our ulmost to make your sejourns enriching. Look foward to your come again soon. Best wishes, Sony... More 

Gutenstetten
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2014

We stayed all together 5 nights in Cinnamon Hanoi and loved it very much. It is a charming little hotel with is located near St. Josef Cathedral. It's an excellent starting point for walking in the Old Quarter. We had a Deluxe room in the second floor, which was very esthetic furnished with a big double bed and nice bathroom.... More 

Helpful?
Thank Karl K
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Karl; How are you there? Glad that you made the trip to Vietnam this time and I hope you will make it again soon. Our team is very glad that you enjoyed your stay at Cinnamon Hotel and that the trip to Halong bay and Hanoi surrounding 's a success. Hanoi is wonderful town and the places nearby the... More 

Tokyo, Japan
Level Contributor
1 review
Reviewed 5 December 2014

Thoroughly enjoyed my stay- helpful staff, unbeatable location and comfortable ambience. Great price to match as well. No real down side but lighting on my room was bit dark and bathroom could use shower curtains. For the value-for-money, overall highly recommended.

Helpful?
Thank Takk0815
Cinnamon_HN, Manager at Cinnamon Hotel, responded to this review

Dear Takk; Thank you for your message and comments. We, our team, will make our ultmost endeavor to make your stay a memorable one. Trust that you enjoy Hanoi and Cinnamon hotel team service and hospitality. We look forward to having you, your family and friends stay at Cinnamon Hotel again soon. Best wishes, Sony Nguyen More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 

Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: RM262 - RM289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cinnamon Hotel 3*
Number of rooms: 6
Reservation Options:
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Hotel Style:
#38 Family Hotel in Hanoi
#59 Business Hotel in Hanoi
#79 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure any traveller would be happy with any of the rooms within the hotel”
 of 5 bubbles KayeandDave, 29 Jun 2016 | Read review
“Cathedral rooms are noisiest but have best views”
 of 5 bubbles YouWotMate, 18 Jun 2016 | Read review
“All the rooms were the same I think”
 of 5 bubbles SuziD452, 8 Apr 2016 | Read review
“Pay extra for a Cathedral view as it is nicer”
 of 5 bubbles Boondubs, 20 Mar 2016 | Read review
“Front rooms church view, back rooms quieter. High ceilings, long stair-flights (no elevator) staff happy to carry bags.”
 of 5 bubbles 975donaldh, 6 Mar 2016 | Read review
5 of 5
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