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New Vision Palace Hotel

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Traveller (56)
Room & Suite (43)
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Overview
  • Excellent93%
  • Very good6%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from New Vision Palace Hotel
Offers & Announcements: Package Deal
Offers from New Vision Palace Hotel
Offers & Announcements: Package Deal
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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126
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126
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All reviewshotel in perfect locationsapa toursstayed nights hereour ha long bay tourold quarterfried ricegreat place to stay in hanoiamazing staffclean roomshotel roomwould stay here againthe hotel staffrecommend this hotelearly checkfront desk staffsister hotelhalong bay
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1 - 5 of 136 reviews
Reviewed 2 days ago via mobile

Where should I start? From the staff of course! All of them were extraordinary, helpful, polite and simply fantastic. Location is also great, you’re close to the city center, Night market, Water puppet theatre and many, many more atractions. Breakfast is delicious, you can choose...More

1  Thank Alen Z
Response from Daniel N, Tổng giám đốc at New Vision Palace HotelResponded yesterday

Dear Alen Z, We would like to thank you so much for your review on Tripadvisor. We are very happy to know that you had a great stay here with us. We will try to maintain and improve to ensure our customer's satified experiences all...More

Hotel's Favourite
Reviewed 23 September 2017

The staff at the hotel was wonderful and very helpful, explaining all the places to visit and where to eat. They reserved for us our Ha Long Bay tour, and also managed the situation when the weather didn't allow the first day of the tour....More

1  Thank mafellat
Reviewed 4 days ago via mobile

After our previous hotel was overbooked and we were left without a room in Hanoi at midnight, we saw online that this hotel has available rooms and decided to walk there. Hotel was closed, we knocked and woke up the night stuff, which didn't mind...More

1  Thank Lucija K
Reviewed 6 days ago via mobile

The staff were very helpful and they take cleanliness and customer service very seriously. If you need information or need to book a tour, they are ready to help. They speak English well and are willing to sit down with you and talk as long...More

Thank Dreamcatcher31
Response from Daniel N, Tổng giám đốc at New Vision Palace HotelResponded 2 days ago

Dear Dreamcatcher31, Thank you for choosing New Vision Palace hotel for your recent stay in HaNoi. We feel so happy to hear that you had a wonderful stay with our hotel. Your feedback is the biggest motivation for us to go on and keep up...More

Reviewed 1 week ago

My husband and I stayed in the hotel for 3 nights. We booked the day tour to Halong Bay through the hotel with no fuss whatsoever. The staff were very helpful and solicitous to a fault. Breakfast was simple and delicious. The comforter could have...More

Thank tanjiamin1007
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$33 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$33 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (56)
Room & Suite (43)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"simply email your request to customer service - they are prompt and detailed in their response"
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"Rooms facing the road are meant to be noisy but I did not have any issues"
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"the room with window and balcony is one the side of road"
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"We stayed in a room at back of hotel and it was very quite."
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