Hanoi Tokyo Hotel
84 Phố Thợ Nhuộm Tran Hung Dao, Hanoi 10000 Vietnam
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Avg. RM 219 /night, 9/17 - 9/18
RM 219
per night
RM 213
per night
RM 206
per night
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5.0
#211 of 934 hotels in HanoiLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hanoi Tokyo Hotel is located in a prime location in the center of Hanoi, close to local attractions and tourist attractions. Business and diplomatic travelers will appreciate the convenience of this location, as many city offices, banks and embassies are within easy reach. Travelers discover the stunning City of Hanoi when they visit, as our location makes it perfect for exploring the urban wonder. Hoan Kiem Lake - the geographical and spiritual center of the city, as well as the various museums, temples and shops are within walking distance. Hanoi Tokyo Hotel boasts elegant, modern architecture and professional staff, we are constantly striving to bring a comfortable and unforgettable experience to our customers when staying at Hanoi Tokyo Hotel. . Visit Hanoi, enjoy the scenic spots and relax in our elegant yet dynamic and modern space, Hanoi Tokyo Hotel is always ready to welcome you!
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Spa
24-hour security
Concierge
Wifi
Sauna
Bar / lounge
Restaurant
Complimentary Instant Coffee
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Room service
Microwave
Minibar
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Languages Spoken
Vietnamese
Location
84 Phố Thợ Nhuộm Tran Hung Dao, Hanoi 10000 Vietnam
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Noibai Airport
22.2 km•
See all flights
Car Hire
194 Restaurants
within 0.5 kilometers
Reviews
5.0
68 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Travelers often commend the Hanoi Tokyo Hotel for its top-notch service, with staff members known for their friendly and helpful nature. The hotel's prime location is a hit among guests, offering easy access to attractions and local dining. While the spacious, immaculate rooms with cityscapes are a highlight, some guests have mentioned unexpected fees and smoking policy issues.
The cleanliness of the hotel consistently receives high marks, particularly the modern bathrooms. Despite some comments about the smaller-than-anticipated pool, the hotel's amenities, including the acclaimed breakfast buffet, contribute to a relaxing stay. However, the value proposition is sometimes questioned due to additional fees and the adequacy of facilities like the gym.
Location
Convenient
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Detailed Reviews
The Hanoi Tokyo Hotel is a great choice for those looking to explore the Old Quarter and Hoan Kiem Lake. Its prime location allows for easy walking access to these attractions. The spacious rooms with city views are a nice feature, as many hotels in the area lack this.
The buffet breakfast offers a wide variety of food, including a Japanese food station. The hotel also has a gym and indoor pool, though the water was too cold for swimming, and a sauna and steam bath are available for an additional cost.
One area of improvement for the hotel is its staff. While they were friendly, the service was not up to professional standards. The bellboy did not assist with luggage during check-out. However, I greatly appreciated the assistance of Giang, who went out of her way to ensure I had the best room with a great view and provided helpful information about the hotel's amenities.
Overall, the Hanoi Tokyo Hotel is a good choice for those looking to stay in a convenient location while exploring Hanoi's Old Quarter.
The buffet breakfast offers a wide variety of food, including a Japanese food station. The hotel also has a gym and indoor pool, though the water was too cold for swimming, and a sauna and steam bath are available for an additional cost.
One area of improvement for the hotel is its staff. While they were friendly, the service was not up to professional standards. The bellboy did not assist with luggage during check-out. However, I greatly appreciated the assistance of Giang, who went out of her way to ensure I had the best room with a great view and provided helpful information about the hotel's amenities.
Overall, the Hanoi Tokyo Hotel is a good choice for those looking to stay in a convenient location while exploring Hanoi's Old Quarter.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In our recent 10D9N tour of Far North Vietnam, we stayed 4 nights in this newly-renovated (2023) hotel with a spacious and beautiful lobby.
Located in a quiet enclave, our two rooms on the 11th floor were clean and bright, offering good views of Hanoi Town. The toilet has a beautiful bathtub with powerful showers. Everthing inside the room worked well. The bed was very comfortable. Housekeeping did a fantastic job.
The buffet breakfast was nourishing with a wide selection of Asian and Western cuisines. Again, the restaurant was spacious, bright and clean. Service was fast.
The icing on the cake was the excellent level of services provided by the hotel staff, ranging from reservation, front office, F&B housekeeping to concierge They were quick, helpful, professional and service-oriented - they provided useful information such as where to eat good Vietnamese food when local Vietnamese celebrate special occasions. With their help, we arrived in a Vietnamese restaurant full of local diners (99pc); we were the only tourist couple inside the restaurant.
The food was excellent.
Well done Hanoi Tokyo Hotel. We thoroughly enjoyed our stay and we look forward to staying with you again in our next vacation in Hanoi.
Located in a quiet enclave, our two rooms on the 11th floor were clean and bright, offering good views of Hanoi Town. The toilet has a beautiful bathtub with powerful showers. Everthing inside the room worked well. The bed was very comfortable. Housekeeping did a fantastic job.
The buffet breakfast was nourishing with a wide selection of Asian and Western cuisines. Again, the restaurant was spacious, bright and clean. Service was fast.
The icing on the cake was the excellent level of services provided by the hotel staff, ranging from reservation, front office, F&B housekeeping to concierge They were quick, helpful, professional and service-oriented - they provided useful information such as where to eat good Vietnamese food when local Vietnamese celebrate special occasions. With their help, we arrived in a Vietnamese restaurant full of local diners (99pc); we were the only tourist couple inside the restaurant.
The food was excellent.
Well done Hanoi Tokyo Hotel. We thoroughly enjoyed our stay and we look forward to staying with you again in our next vacation in Hanoi.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: High floor rooms with views of Hanoi Town
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Tokyo Hotel, Kinh doanh at Hanoi Tokyo Hotel
Responded 24 Mar 2023
Dear Mr. Richard Lee, Thank you very much for sharing such kind feedback following your recent stay with us. I certainly am fortunate to be working alongside such a great team and your kind feedback is a true testimony to their efforts, thank you for highlighting this. I am sure the team will be thrilled. Please let us know should your travels bring you back to Hanoi, as the team and I look forward to welcoming you back for another stay. Best wishes, Hanoi Tokyo Hotel Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wonderful dinner that I have ever had. The staffs of the whole hotel was very friendly and polite. Especially, Mr Tom was serving me with kindness but also profesionally in the same time. I was eating alone but Tom frequently come check on me which makes me felt cosy. Beside, the atmosphere was pretty relaxing. Perfect for some occasions such as dating, honey moon or birthday. I will definitely invite my friends to come to Hanoi Tokyo hotel.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Tokyo Hotel, Kinh doanh at Hanoi Tokyo Hotel
Responded 31 Aug 2023
Dear Our Beloved Customer, Warmest Greetings from Hanoi Tokyo Hotel! Thank you for taking the time to share your feedback from your visit to the Hanoi Tokyo Hotel. We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Hanoi Tokyo Hotel. We look forward to welcoming you back. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hanoi Tokyo Hotel is very centrally located in the French quarter. It is walking distance from the 'Train Street", Central lake (lake of restored sword), water puppet theatre, St. Joseph cathedral etc. etc.
The Check-in was too smooth but during check-out they took extra time to see of we have taken something !! The hotel staff was courteous but maximum of them do not understand a single word of English and it was very hard to communicate with them - esp. at restaurant.
Vegetarian food is negligible and the kitchen staff WILL NOT take any extra care to make u comfortable or feed u. U are on your own!!
The hotel is clean and rooms are of decent size but certainly not luxurious.
Overall, the best part of the hotel was its location.
The Check-in was too smooth but during check-out they took extra time to see of we have taken something !! The hotel staff was courteous but maximum of them do not understand a single word of English and it was very hard to communicate with them - esp. at restaurant.
Vegetarian food is negligible and the kitchen staff WILL NOT take any extra care to make u comfortable or feed u. U are on your own!!
The hotel is clean and rooms are of decent size but certainly not luxurious.
Overall, the best part of the hotel was its location.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
我第一次旅遊住酒店的體驗這麼差, 非常差, 完全破壞我的心情,我真不建議大家去.
我們2個人訂了2房大床.吸煙房, 到了酒店後拿房,同層(並沒有安排), 並沒有事前通知不能吸煙,我知道不能抽煙我還選擇來你這一家嗎?附近都是酒店
而拿到房後有朋友來還要加錢.一個人要多加25萬VN, 一間房我從來沒聽過只能住一個人, 而我在網上看上限還是2個人.
之後check out 還要charge我們吸煙還要罰100萬VN.
完全破壞我旅遊的心情, 感謝agoda幫忙處理.
但這酒店我不推薦.
I had a terrible, extremely disappointing experience during my first hotel stay while traveling, and it completely ruined my mood. I really don't recommend anyone to go there.
We booked two rooms with double beds, specifically requesting smoking rooms. However, upon arrival at the hotel and receiving our rooms, they were not on the same floor as requested, and there was no prior notification about the rooms being non-smoking. If I had known that smoking was not allowed, would I have chosen to stay at this hotel when there are other options nearby?
Furthermore, when we had a friend visit us in the room, the hotel demanded an additional fee of 250,000 VND for each person, claiming that only one person was allowed to stay in the room. I have never heard of such a restriction for a room that is advertised as accommodating two people on their website.
To add to the frustration, during check-out, they tried to charge us an additional penalty of 1 million VND for smoking in the room. This entire experience completely shattered my enjoyment of the trip, and I am grateful to Agoda for assisting with the resolution.
However, I cannot recommend this hotel to anyone based on my experience.
初めての旅行でホテルの滞在がとても悪く、心情が完全に台無しになりました。私は皆にこのホテルをおすすめしません。
私たちは2つのダブルベッドの部屋を予約し、喫煙可の部屋を希望していました。しかし、ホテルに到着して部屋を受け取ったところ、リクエストした階にはなく、喫煙不可であることについての事前通知もありませんでした。もし喫煙ができないと分かっていたら、このホテルを選んだでしょうか？周辺には他のホテルもあるのに。
さらに、友人が部屋を訪れた際、ホテルから1人につき追加料金として250,000VNDを要求されました。彼らは部屋には1人しか泊まれないと主張しましたが、ウェブサイトでは2人宿泊可能と明記されていました。このような制限を課すホテルは初めて聞きました。
さらに、チェックアウト時には部屋での喫煙に対して100万VNDの追加罰金を請求されました。この経験は私の旅行の楽しみを完全に台無しにしました。Agodaの対応に感謝していますが、このホテルは私の経験に基づいて誰にもおすすめできません。
我們2個人訂了2房大床.吸煙房, 到了酒店後拿房,同層(並沒有安排), 並沒有事前通知不能吸煙,我知道不能抽煙我還選擇來你這一家嗎?附近都是酒店
而拿到房後有朋友來還要加錢.一個人要多加25萬VN, 一間房我從來沒聽過只能住一個人, 而我在網上看上限還是2個人.
之後check out 還要charge我們吸煙還要罰100萬VN.
完全破壞我旅遊的心情, 感謝agoda幫忙處理.
但這酒店我不推薦.
I had a terrible, extremely disappointing experience during my first hotel stay while traveling, and it completely ruined my mood. I really don't recommend anyone to go there.
We booked two rooms with double beds, specifically requesting smoking rooms. However, upon arrival at the hotel and receiving our rooms, they were not on the same floor as requested, and there was no prior notification about the rooms being non-smoking. If I had known that smoking was not allowed, would I have chosen to stay at this hotel when there are other options nearby?
Furthermore, when we had a friend visit us in the room, the hotel demanded an additional fee of 250,000 VND for each person, claiming that only one person was allowed to stay in the room. I have never heard of such a restriction for a room that is advertised as accommodating two people on their website.
To add to the frustration, during check-out, they tried to charge us an additional penalty of 1 million VND for smoking in the room. This entire experience completely shattered my enjoyment of the trip, and I am grateful to Agoda for assisting with the resolution.
However, I cannot recommend this hotel to anyone based on my experience.
初めての旅行でホテルの滞在がとても悪く、心情が完全に台無しになりました。私は皆にこのホテルをおすすめしません。
私たちは2つのダブルベッドの部屋を予約し、喫煙可の部屋を希望していました。しかし、ホテルに到着して部屋を受け取ったところ、リクエストした階にはなく、喫煙不可であることについての事前通知もありませんでした。もし喫煙ができないと分かっていたら、このホテルを選んだでしょうか？周辺には他のホテルもあるのに。
さらに、友人が部屋を訪れた際、ホテルから1人につき追加料金として250,000VNDを要求されました。彼らは部屋には1人しか泊まれないと主張しましたが、ウェブサイトでは2人宿泊可能と明記されていました。このような制限を課すホテルは初めて聞きました。
さらに、チェックアウト時には部屋での喫煙に対して100万VNDの追加罰金を請求されました。この経験は私の旅行の楽しみを完全に台無しにしました。Agodaの対応に感謝していますが、このホテルは私の経験に基づいて誰にもおすすめできません。
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Tokyo Hotel, Kinh doanh at Hanoi Tokyo Hotel
Responded 13 Oct 2023
Dear Mr. Choi King Chan Thank you for your feedback and we do appreciate your comment. Firstly, we would like to apologize for all the inconvenience that has caused during your stay with us. Regarding your bad experience with the fee charge for smoking in the room, we would like to note that all our rooms on online website platforms are noted as non-smoking rooms. Besides, in each room, there is a sign on the desk with the reminder: “No smoking, if you smoke you will have to pay a fee of VND 1,000,000’’. That is for the safety of all guests in the Hotel. About requesting the same floor, your room type in the booking is Superior Double Room. You called to request before check in day that "Don't arrange the double bed for us", so we arranged Superior rooms with 2 single beds (room 505 and 506) on the same floor. But when you checked in at 10 pm., you changed to double bed & at that time it's difficult for us to have available rooms on the same floor to arrange for you. Concerning the additional charge for 2nd persons, we have a different policy of the rate for 1 & 2 persons. This is set on online booking platforms & also shown on our front desk. With all the above explanations, we hope you understand the situation. We always try to make our service well for every guest & also improve it based on clients’ comments. Thank you and best wishes. Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was great for my group, you will be at 10 min walking to the center of old quarter. The staff is awesome and super friendly. The breakfast was very good. Bed is very comfortable. They have bathtub and japanese toilets. I strongly recommend the hotel.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Tokyo Hotel, Kinh doanh at Hanoi Tokyo Hotel
Responded 26 Jan 2023
Dear Mr/Ms. Giang, Thank you very much for taking the time to share such kind feedback following your recent stay with us. I certainly am fortunate to be working alongside such a great team and your kind feedback is a true testimony to their efforts, thank you for highlighting this. I am sure the team will be thrilled. Please do let us know should your travels bring you back to Hanoi, as the team and I are all looking forward to welcoming you back for another stay. Best Wishes, Hanoi Tokyo Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived early morning and the staff managed to get us an early check in. Their service continued to be excellent throughout our stay. Great breakfast - eggs cooked to order , fresh fruit , bread, and a fantastic range of meat fish, cheese, vegetables, rice and noodle specialities, yoghurts - everything you could want . Our room was large, massive bed, small seating area . Bathroom fine although a shower over bath and the loos were a talking point - electronic warmer and multi function bidet ! Perfect for us and situated in a central point.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: If you will be arriving early, ask for an early check in - minibar doesn’t have much choice , can...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spacious rooms, helpful reception desk, courteous n ever smiling staff, clean. Sumptuous breakfast buffet with good spread. The location in the heart of the city is very convenient with interesting market and food streets. The room size in Tokyo Hanoi is a bonus as most other hotels in Hanoi have small rooms.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanoi Tokyo Hotel, Kinh doanh at Hanoi Tokyo Hotel
Responded 8 Dec 2023
Dear Shenazp, Thank you for taking the time to share your feedback from your visit to the Hanoi Tokyo Hotel. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Hanoi Tokyo Hotel. We look forward to welcoming you back. Sincerely, Hanoi Tokyo Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, by the time I got here towards the end of our trip I had an upset stomach and found the bathroom with the wash and dry toilet a god send. The hotel staff and housekeeping were very accommodating as were the reception staff. I would definitely recommend this hotel.
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Date of stay: April 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Highly recommend this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing hotel, lovely rooms with helpful accomodating staff. Great choice of food at breakfast with a large variety to tempt everyone's tastes. The hotels location was great whilst exploring the city. Although we only spent 3 nights due to our busy schedule, we would not hesitate to return back if we are in the area . Thank you
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Date of stay: March 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"If you will be arriving early, ask for an early check in - minibar doesn’t have much choice , can be a tad noisy"Read full review
"Hanoi was a safe city in my opinion,so don’t stay at your room. Use the location and enjoy"Read full review
PRICE RANGE
RM 211 - RM 245 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Kuretakeso Tho Nhuom 84
LOCATION
VietnamHanoi
NUMBER OF ROOMS
162
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hanoi Tokyo Hotel
Which popular attractions are close to Hanoi Tokyo Hotel?
Nearby attractions include Cerender Ceramic Shop (0.4 km), Vegas M E-Gaming Club (0.2 km), and Vietnamese Women's Museum (0.4 km).
What are some of the property amenities at Hanoi Tokyo Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hanoi Tokyo Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hanoi Tokyo Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hanoi Tokyo Hotel?
Conveniently located restaurants include TUNG Dining, La Vegarie, and Vegan Banh mi.
Are there opportunities to exercise at Hanoi Tokyo Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hanoi Tokyo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hanoi Tokyo Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.4 km), Hoa Lo Prison (0.3 km), and Ho Chi Minh Mausoleum (2.1 km).
Is Hanoi Tokyo Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.