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Hotel 1-2-3 Hanoi

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28 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Hanoi, Vietnam
Reviewed 17 July 2016 via mobile

This Japanese run hotel has just be refurbished and looks nice. A few little hick ups during refurb are evident, but shall not ruin your stay. The welcome is great and makes you feel very welcome. The rooms are not big but well appointed, with everything you might need. On top of the hotel is a men's spa and bath...

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1Thank JandenBraber
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Mr. JandenBraber, Thank you for sharing your experience regarding your stay with us at Hotel 1-2-3 Hanoi. We are very happy to read that you appriciate hotel facilities and felt the warmly welcome from our hospitality spirit. Your interest in Jacuzzi and Sauna on the nice-view top motivates us to create more relaxing activities so that guests can enjoy...

Singapore, Singapore
Reviewed 16 July 2016

Good service, clean room, delicious breakfast with value price. I will definitely return to this hotel for my next trip to Hanoi. The size of the hotel is just perfect to me, not too big but just nice and cozy size. The staff are friendly, attentive and courteous. There are some restaurants, cafe, local foods shops around the hotel within...

Review collected in partnership with this hotel
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1Thank yumijojo
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Yumijojo, We thank you so much for taking time to review us on Tripadvisor about your recent stay at Hotel 1-2-3 Hanoi. How wonderful to know that you enjoyed breakfast, felt cozy and satisfied with hotel staffs . Meeting the needs of you and knowing you want to return are our greatest rewards. We all thank you for your...

Tokyo, Japan
Reviewed 12 July 2016

Stafs' servise is kindly and hospitarity. Room is very light because of big windouw,very clean,wide and comfortable. Big Jaggie is very good. Breakfast is good taste for japanese. It has many japanese Mangas.

Review collected in partnership with this hotel
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Thank mizokuchis
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Mr. Mizokuchis, Thank you for sharing your experience at Hotel 1-2-3 Hanoi with the other travelers all around the world via TripAdvisor. It is our honor to learn that our staffs, service, room, jacuzzi and breakfast were appriciated by you. Your kind words will encourage our team to strive even harder for excellent service. Thank you very much for...

Ho Chi Minh City, Vietnam
Reviewed 9 July 2016

staffs very friendly, helpful, polite. Room is clean. BUT i really dun like breakfast there at all. nothing much to eat. almost same everyday. i think this kind of breakfast only for Japanese. simple, tasteless. instead of offering fruits, they serve boiled vege for dessert. i know it healthy though it's holiday! i

Review collected in partnership with this hotel
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Thank vivianW852
Hotel1-2-3Hanoi, Deputy Sales Manager at Hotel 1-2-3 Hanoi, responded to this review

Dear Ms. Le Phuong, Thank you for taking the time to share the feedback on your recent stay with Hotel 1-2-3 Hanoi We are very glad to receive your comments. It is nice to know that you was satisfied with our staffs and and the cleanliness. And we really regret to learn that the breakfast did not meet your expectation....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Breakfast included
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hotels in Hanoi: Located in the heart of Hanoi, ancient Nam Ngu street still keeps the beauty of an old Hanoi’s culture and image, on which Hotel 1-2-3 Hanoi with 53 spacious rooms in ancient Oriental-style design is appeared as an elegant and luxury pearl beautifying the charming of the street. ... more   less 

Additional Information about Hotel 1-2-3 Hanoi

Address: 34 Nam Ngu Street, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Nam Ngu Hotel)
Region: Vietnam > Hanoi
Price Range: RM159 - RM275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel 1-2-3 Hanoi 3*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#73 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel 1-2-3 Hanoi staff and other travellers.
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Nanaimo, Canada

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Questions? Get answers from Hotel 1-2-3 Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“japan, hanoi, old area”
 of 5 bubbles nguyend2015, 2 Mar 2017 | Read review
“Higher floors seem quite”
 of 5 bubbles weeaihock, 14 Nov 2016 | Read review
“twin(single use)”
 of 5 bubbles mizokuchis, 12 Jul 2016 | Read review
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