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31/12/2017 01/01/2018
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    Phoenix Palace Hotel

    27 Phu Doan Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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    31/12/2017 01/01/2018
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    US$146
    US$132
    SAVE US$14
    US$138
    US$139
    Traveller (16)
    Room & Suite (1)
    Hotel & Grounds (22)
    Overview
    • Excellent84%
    • Very good15%
    • Average0%
    • Poor1%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Concierge
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (123)
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    1 - 5 of 91 reviews

    Reviewed 4 days ago via mobile

    Great location on a reasonably quiet street, in a great location in the Old Quarter. The rooms are comfortable, the service was spot on, with total friendliness and very helpful. everything is very well done to a three star quality. I can't think of any...More

    1  Thank dennisbM2458ML
    Reviewed 5 days ago via mobile

    If you’re visiting Hanoi’s Old Quarter, consider a stay at Phoenix Palace. The staff are super-friendly, the rooms are clean and comfortable and you are within walking distance of everything in Hanoi. Breakfast is great; we loved the banana pancakes. Quad room suits a family...More

    1  Thank Adam L
    Reviewed 5 days ago via mobile

    Small hotel but Clean, comfortable and convenient to everywhere. Great breakfast and lovely friendly staff. There is a lift up to all the floors, aircon in rooms and ensuite. cons: If you are a bit unsteady on your feet, it is hard getting out of...More

    Thank HelenR665
    Reviewed 1 week ago via mobile

    The hotel is located in the old quarter.... 5 minute walk to the Hoan Kiem lake... many shops, restaurants and hawkers around. The rooms are relatively quiet (we are in Central Hanoi so forget about the absolute silence!). Tommy the manager is extremely helpful and...More

    Thank Arabelle B
    Reviewed 4 weeks ago via mobile

    Very committed, energetic staff! Amazing customer service, amongst the best we received on our trip! Ask at the desk for helpful advice when you need directions or to call a taxi. Rooms are clean and hygienic. Would highly recommend.

    Thank Emma L
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$35 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Otel, Agoda, Asiatravel.com Holdings, Hotels.com, Hotwire, Cheap Tickets, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Phoenix Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (16)
    Room & Suite (1)
    Hotel & Grounds (22)
    Nearby
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    Ask a question
    Questions & Answers
    Simby s
    4 December 2014|
    AnswerShow all 2 answers
    Response from Natalie2887 | Reviewed this property |
    There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
    0
    Votes
    Room Tips
    "Stayed in a few rooms all good"
    Read review
    "Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
    Read review
    "Room with no view are very quiet"
    Read review
    "Ask for a quiet room"
    Read review
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