We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix Palace Hotel

Save
Traveller (26)
Room & Suite (1)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent81%
  • Very good16%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (142)
Filter reviews
105 results
Traveller rating
81
20
2
1
1
Traveller type
Time of year
LanguageEnglish
More languages
81
20
2
1
1
Show reviews that mention
All reviewsgreat locationbanana pancakesstaff were incredibly helpfulold quarterhalong baygreat amenitieshanoi visitenjoyed my stayhotel servicebars and restaurantsthe hotel offersroom was spaciousrecommend staying heretourist attractionswalking distancewould definitely stay here againsister hotel
FilterEnglish
Updating list...
1 - 5 of 105 reviews
Reviewed 2 days ago

Phoenix Palace Hotel is located close to Hanoi Old Quarter. The rooms are clean, spacious with bath and other bathroom amenities. The staff is helpful to answer your needs. One of the biggest pluses of the hotel is to have an international ATM (Deutsche Bank)...More

Thank Flyngdtchmn
Reviewed 1 week ago via mobile

Centrally located in the Old Quarter meant that you could walk to most of the local attraction as well as the hundred of great and diverse eating spots. The rooms are large and very well equipped with antique furniture. The staffs are friendly, cheerful and...More

1  Thank butch21castle
Reviewed 1 week ago

Spent four nights at this little boutique hotel in the Old Town and could not be happier with the room, the staff and the price. The staff were the standout: charming, helpful, thoughtful and full of laughter.

1  Thank peterwalrus
Reviewed 3 weeks ago

Arrived off an early flight but couldn’t get in to our room early as the hotel was busy. They looked after our luggage and we went walkabout, which made us realise that this hotel had a good location in the city. The bed was comfortable...More

Thank Lesley61
Reviewed 3 weeks ago via mobile

We stayed here in 2016, and we thought it was great. Two years later, we are back and have stayed three nights! The hotel has been updated, particularly the lobby and dining area. It is extremely good value for the price, which includes a delicious...More

Thank Lois C
View more reviews
Best Value Properties in Hanoi, Vietnam
See all 613 hotels in HanoiSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$32 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$32 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (26)
Room & Suite (1)
Questions & Answers
Ask a question
Simby s
4 December 2014|
AnswerShow all 2 answers
Response from Natalie2887 | Reviewed this property |
There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
0
Votes
Room Tips
"Choose room with a window!"
Read review
"Stayed in a few rooms all good"
Read review
"Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
Read review
"Room with no view are very quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing