We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/06/2017 06/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Phoenix Palace Hotel

    27 Phu Doan Street, Hoan Kiem District, Hanoi 100000, Vietnam
    Save
    Best prices for your stay
    05/06/2017 06/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (10)
          Room & Suite (1)
          Hotel & Grounds (16)
          Hanoi Serendipity Hotel
          224 reviews
          #92 of 581 hotels in Hanoi
           
          Church Legend Hotel Hanoi
          180 reviews
          #41 of 592 B&Bs / Inns in Hanoi
           
          Hanoi Impressive Hotel
          750 reviews
          #42 of 581 hotels in Hanoi
           
          Dahlia Hotel
          297 reviews
          #29 of 592 B&Bs / Inns in Hanoi
           
          Overview
          • Excellent83%
          • Very good15%
          • Average0%
          • Poor1%
          • Terrible0%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.0 Star Hotel
          All hotel details
          Hanoi Serendipity Hotel
          224 reviews
          #92 of 581 hotels in Hanoi
           
          Church Legend Hotel Hanoi
          180 reviews
          #41 of 592 B&Bs / Inns in Hanoi
           
          Hanoi Impressive Hotel
          750 reviews
          #42 of 581 hotels in Hanoi
           
          Dahlia Hotel
          297 reviews
          #29 of 592 B&Bs / Inns in Hanoi
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          5 Jun6 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3e4ed182808441a484bfebea3b99e984", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1224867,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":6,"year":2017},"checkout":{"day":6,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3e4ed182808441a484bfebea3b99e984","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Phoenix Palace Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlNGVkMTgyODA4NDQxYTQ4NGJmZWJlYTNiOTllOTg0IiwiQUlLIjoiNjk1MDIyMWY5YzE5NDUyMTkyNjE3ZTI2MjE2MDQwODUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/06/2017", "checkOut": "06/06/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (71)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 71 reviews

          Reviewed yesterday

          The hotel is well located. The staff was nice and always willing to help. The room was nice and clean with very nice furniture. There was no view but the nice wooden blinds made you easily forget it. Breakfast was quite good and WIFI was...More

          Thank Prom31
          A TripAdvisor Member
          12
          Reviewed 2 weeks ago via mobile

          Stayed for 4 nights with family of 4. Staff were excellent, attentive, helpful & always friendly. Hotel is in an excellent location for shopping, cultural sights, food, local & western & to enjoy the chaos & carnage that is Hanoi old Quater. Room was large...More

          2  Thank A TripAdvisor Member
          Reviewed 2 weeks ago via mobile

          It is in a great location! Very close to all the little shops and restaurants. They have excellent service! The breakfast is very nice! The room is very cosy and you have an airconditioner as it is very hot in Hanoi.

          1  Thank Benjamin V
          Reviewed 4 weeks ago

          The staff where forever asking after our well being and if there was anything more they could do. During a power outage (out of their control) they walked us 80 metres to their sister hotel for breakfast. Definitely worth asking for a quiet room as...More

          Thank John H
          Reviewed 4 weeks ago via mobile

          Really enjoyed our stay at the Phoenix Palace Hotel. Very nice courteous staff. Helped us book our tours. Very good breakfast buffet. Excellent chef. Front desk ladies were so kind and always greeted us with a big smile. Rooms were exceptionally clean with great service...More

          1  Thank ereyes52
          Hanoi Serendipity Hotel
          224 reviews
          #92 of 581 hotels in Hanoi
           
          Church Legend Hotel Hanoi
          180 reviews
          #41 of 592 B&amp;Bs / Inns in Hanoi
           
          Hanoi Impressive Hotel
          750 reviews
          #42 of 581 hotels in Hanoi
           
          Dahlia Hotel
          297 reviews
          #29 of 592 B&amp;Bs / Inns in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Room Service
          • Free Parking
          • Restaurant
          • Hotel Amenities
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Multilingual Staff
          • Shuttle Bus Service
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Concierge
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          Details
          • Price range
          • US$36 - US$59 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 26
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Travelocity, Agoda, Booking.com, Orbitz, Cheap Tickets, Cancelon, Priceline and Hotel.de so you can book your Phoenix Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          Add Photo Photos
          Traveller (10)
          Room & Suite (1)
          Hotel & Grounds (16)
          Nearby
          Gem Boutique Hotel
          362 reviews
          .05 km away
           
          Hanoi Holiday Silver Hotel
          121 reviews
          .04 km away
           
          Splendid Star Grand Hotel
          1,871 reviews
          .10 km away
           
          Splendora Hotel
          629 reviews
          .02 km away
           
          Hanoi Lucky Hotel I
          67 reviews
          .04 km away
           
          Nearby Restaurants
          Duong's Restaurant & Cooking Class
          456 reviews
          .08 km away
          Pizza 4P's Ly Quoc Su
          970 reviews
          .13 km away
          Banh Cuon Ba Hanh
          118 reviews
          .10 km away
          Madame Hien Restaurant
          1,649 reviews
          .06 km away
          Nearby Attractions
          Lily's Travel Agency
          422 reviews
          .10 km away
          Rose Travel
          238 reviews
          .10 km away
          Vietnam Travel Heaven
          151 reviews
          .10 km away
          Crossing Vietnam - Day Tours
          257 reviews
          .11 km away
          Questions & AnswersAsk a question
          Simby s
          Does this hotel has a common area for socialising with other back packers?
          4 December 2014|
          Answer Show all 2 answers
          Response from Natalie2887 | Reviewed this property |
          There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
          0
          Votes
          Room Tips
          "Room with no view are very quiet"
          Read review
          "Ask for a quiet room"
          Read review
          "6th floor room is the best"
          Read review
          "If you choose a lower-cost room, ask for one on a high floor with an external window."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing