We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Madam Moon Guesthouse

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Madam Moon Guesthouse
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

278 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 223: English reviews
1 review
Reviewed 1 week ago NEW via mobile

First time for us in Vietnam. We booked this hotel from home. They picked us up from the airport in hanoi. The rooms are clean and the Staff is very friendly and helpful. We meet Arsen (from the staff) there and he booked us a great Tour to halong Bay. He helped us also to go to sapa by night... More 

Helpful?
Thank meike123456
Birmingham, United Kingdom
Level Contributor
124 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 weeks ago via mobile

We booked for 6 nights at Madam Moon and the first 4 nights were great. Fast wifi, good air-con, central location, friendly staff, free breakfast and a large spacious room with a big window to the street. On our 5th day the receptionist told us they were painting the rooms and needed to move us to a sister hotel down... More 

Helpful?
Thank Carriemybags
Gothenburg, Sweden
1 review
Reviewed 4 weeks ago via mobile

+ The location is great + Staff are friendly and helpful with whatever you need help with. + The rooms are clean and quite big. + breakfast + Price There are no negatives about this hotel. We stayed here two times in two different rooms - both where great. If you want to stay in Hanoi with access to shopping,... More 

Helpful?
Thank jagalex1
1 review
Reviewed 24 October 2016 via mobile

We had a very pleasant stay in Hanoi thanks to Madame Moon guesthouse. Our host Nathalie has been always available to inform you about the city and make our trip in Hanoi very pleasant. The room was clean and convenient. We've also booked tours with this Hotel (Sapa, Halong bay and Ninh Binh) at a very attractive price. It was... More 

Helpful?
Thank Benjamin M
1 review
Reviewed 7 October 2016 via mobile

We spent 4 nights here - it's a great location, right near the Lake, and heaps of good restaurants. All the staff were great - especially Thuy who was so friendly and helpful with anything we needed. They let us have a shower when we got back from Sapa at 5am, so appreciated. The reason it only gets 4/5 is... More 

Helpful?
Thank McKinley V
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016

I spent almost a week there, coming and going to other destinations. It's location is brilliant, the staff were fantastic (especially Linh, she really understands customer service). The breakfasts were great and lots of tips about local cafes, restaurants, shopping etc. if you want Hanoi central this is the place! It's budget to meduim pric but the service you get... More 

Helpful?
2 Thank Gerard2016007
Colorado Springs
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 August 2016

Highly recommend this charming guest house! We had booked because of the hostel-level prices, but would return because of the excellent staff and immaculate accommodations and awesome location – literally around the corner (maybe 100 yards) from Hoan Kiem Lake, and an easy trot up to Truc Bach Lake, which we wanted to visit to look for the McCain memorial.... More 

Helpful?
2 Thank Lori S
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2016 via mobile

We stayed at Madam Moon Guesthouse three times throughout our trip around northern Vietnam. Each time was excellent. The staff helped us with recommendations when needed and really went over the top when they helped us get advance tickets to Ha Giang province!

Helpful?
1 Thank TheBellowingGoat
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2016 via mobile

We stayed there for four days and enjoyed a great location. Just 2 minutes walk from the Old Quarter and the lake. Accommodation was confortable. Not luxurious, but good enough. Workers were truly helpful and affectionate. They arranged all our excursions: Sapa, Halong Bay and the Perfume Pagode. We fully recommend their hotel and services if you are looking for... More 

Helpful?
1 Thank IsabelQuesada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2016 via mobile

I loved staying at Madame Moon guesthouse! A perfect location close to night life, the lake, and all the sights. Rooms are clean and spacious. The staff was incredibly helpful and warm, going above and beyond to help plan the rest of my trip and giving a warm welcome each time I returned. I cannot recommend this place enough!

Helpful?
2 Thank Emily P

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (20)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.0 km away
Heart Hotel
Heart Hotel
#101 of 573 in Hanoi
233 reviews
0.1 km away
Win Hotel
Win Hotel
#160 of 573 in Hanoi
150 reviews
0.1 km away
Sunline Hotel
Sunline Hotel
#100 of 573 in Hanoi
111 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Gondola Hotel
Gondola Hotel
#88 of 573 in Hanoi
498 reviews
0.0 km away
Madam Moon Guesthouse 2
Madam Moon Guesthouse 2
#60 of 538 in Hanoi
117 reviews
0.0 km away
Artisan Lakeview Hotel
Artisan Lakeview Hotel
#31 of 538 in Hanoi
323 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Welcome to Madam Moon's Guesthouses! Madam Moon Guesthouse is located on 17 Hang Hanh Str, with the best location in the center of Hanoi old quarter, the guesthouses are almost in one minutes walking to Hoan Kiem Lake, so you can find everything in a short walking distance such as shopping center, Dong Xuan market, Thang Long Water Puppet Theater, the Night-market,city view cafe and thousand of restaurants. GUESTHOUSE ROOM FEATURE: + Aircondition 2-ways (Hot & Cold) + Free Wi-fi in the room and at the lobby of the hotel + Private computer and printer is for free of charge at the lobby + Fan with remote control + Led Tivi LCD 32-inches with cable + Fridge + Private Bathroom + Hot Shower + Free and very strong Wi-fi for internet access in the room + Buffet breakfast included (6:30am - 9:30am) + Tours desk for free information / We are also the travel companies organized tours with the best quality and cheapest prices guaranteed (Tour-information) + Free luggage storage + 24-hours Reception + Free Motorbike/Bicycle Parking + Free local phone if less than 3-minutes + Safety Box + No lock out or Curfew + soft beds + Towels/Soaps/ Shampoo + City map + Hair dryer + Goverment tax included + Currrency exchange + A front desk opened and staffed 24/7 + Daily housekeeping Thank you very much for your time reading about us, we are loooking forward to welcoming your lovely time in our guesthouse! ... more   less 

Additional Information about Madam Moon Guesthouse

Address: 17 Hang Hanh Str, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM107 - RM165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Madam Moon Guesthouse 3*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Agoda, Travelocity and Priceline so you can book your Madam Moon Guesthouse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Madam Moon Guesthouse Hotel Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Madam Moon Guesthouse staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Madam Moon Guesthouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift in no 2, but i am fit so no issues. Issues for older people or bad legs. Top room has view of lake.”
 of 5 bubbles Gerard2016007, 26 Sep 2016 | Read review
“We liked our upper-level room, but be aware there are no elevators, so those averse to climbing should request lower rooms.”
 of 5 bubbles LoriS568, 28 Aug 2016 | Read review
“Not all rooms have a separate shower.”
 of 5 bubbles robclairenic, 15 Apr 2016 | Read review
“Get a room close to the ground floor”
 of 5 bubbles chefjoey52, 6 Jan 2016 | Read review
“Stairs are steep (but staff help with luggage) so the lower the better.”
 of 5 bubbles RichardC610, 29 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay