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Hanoi Zen Hotel

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Hanoi Zen Hotel
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42 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Phan Thiet, Vietnam
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 August 2013

We first booked two nights at this hotel on our business trip in Ha Noi, However, we decided to move too another hotel after one night. This hotel looked just perfect with its website pictures but it is incredibly bad in reality. The room is dirty and terrible smell that made us headache. Do not trust their website pics, which... More 

Helpful?
Thank Quoc Le D
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2012

We feel that this hotel should be avoided. We were disappointed by the overall presentation of the hotel, which showed sloppy workmanship and poor maintenance. During our four night stay we experienced immature staff, with a lack of local knowledge who were unable to answer questions and were often found playing computer games and watching tv. This made service slow.... More 

Helpful?
Thank Truthinlove
Newtownabbey, United Kingdom
1 review
Reviewed 10 February 2011

we stayed a total of 8 nights here and it was perfect for us. the rooms were massive and air conned and for the time of year we went were very welcome! I travelled with my sister and we had separate rooms, each with two double beds with a wet room en-suite. The staff were the friendliest I have came... More 

Helpful?
Thank restlessfeet87
Amsterdam, The Netherlands
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2011

We stayed in this hotel, for three days. It was a good room with fine beds. But the hotel was not yet finished at all, they were constructing lots of things, like the breakfast room and also in the corridors. It looked a little bit a mess through the whole hotel. The breakfast that we had, was not very good... More 

Helpful?
Thank Dirk-80
United States
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 December 2010

Zen is a budget hotel with a number of problems to resolve. Good: Budget priced, friendly lobby staff (but who don't make up for the problems), rooms relatively stylish & comfy for a budget hotel-- flat-screen TVs, aircon works, electric kettle, small fridge Bad: "No smoking" rooms are NOT smokefree: mine smelled of cigarettes and had an ashtray. No Smoking... More 

Helpful?
Thank GlobalHealthGuy
Hanoi, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2010

My friend and I stayed at Zen Hotel 3 nights.It was so great,I had a wonderful stay. I had a feeling like my home when I was staying at there. Room is comfortable,cleanliness and the decor is so nice,...Staffs are so friendly and helpful, they helped me do alot of things..just come to stay !

Helpful?
1 Thank peterxuan2004
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2010

Originally booked a hotel around the corner that cancelled my booking- for 5am after the overnight train from sapa. So very tired, grumpy and dirty I knocked on the door to zen hotel. They were so lovely- not only was my room nicer than the hotel I had booked (la belle vie) but cheaper too and they let me check... More 

Helpful?
2 Thank Fireswitch
Bangkok
Level Contributor
549 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
Reviewed 19 November 2010

We stayed at the Zen Hotel fro a total of 5 days, and overall, it was great. If making a booking, ask for a room at the back of the hotel as the front rooms get a lot of Hanoi street noise. The room was adequate and breakfast, although simple, was pretty good. In fact, the Pho served was about... More 

Helpful?
2 Thank BMF60
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2010

We stayed 2 night at Hanoi Zen Hotel and had a good time. The hotel has a good location, the hotel has a good location, The room was nice and quiet. Great hot shower. The staff were kind and helpful. They arranged a car for us to Hai Phong and airport.

Helpful?
1 Thank sam_vic
Paris
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 August 2010

The staff is very friendly. The hôtel has a good emplacement but it is not in the heart of Hanoi. The room could be better. The bathroom was old. The breakfast was very bad. I think it could be a nice hôtel but there are many efforts to do.

Helpful?
Thank Christophe1971

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in centre of the capital, the newly built Zen Hotel is a stylish example of this standard tube style. A modernized classic, the hotel references Art Deco. Inside, the mix of French colonial and Asian accents continues, with colors and decorations evoking Hanoi's long history.Zen Hotel offers tastefully decorated and high standard rooms, tour desk and lounge. All rooms are comfortable and modern equipment plus our well – trained and friendly staff guarantee to bring you an unforgettable stay in our hotel. The days in Vietnam, it'll be an unforgettable moment for you at Zen Hotel. ... more   less 

Additional Information about Hanoi Zen Hotel

Address: 43 Quan Thanh | Ba Dinh, Hanoi +844, Vietnam
Region: Vietnam > Hanoi
Price Range: RM133 - RM311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Zen Hotel 3*
Number of rooms: 25
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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