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All reviewshoan kiem lakegreat locationhalong bayold quarterside streetquiet streethotel is locatedtour deskwater puppetsbreakfast buffetpholarge bathroomthe hotel stafftourist attractionsrestaurants and shopscity tourstayed here for nights
Helpful staff clean rooms centra location and chose us a great tour operator for Ha Long Bay and made all the arrangements you can walk to all central old quarter locations with ease the walk around the lake is highly recommended thanks to managementMore
Thank chris t
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 3 days ago
Dear Mr. Christoper,
We do really appreciate you taking the time to review our property and giving us the perfect point. I will be sure to let our staff know how much of an impact they made on your experience. It was an honor for...More
The staff were just so good, courteous and helpful. We loved this place and will sure stay here again if we get a chance to go back to Ha Noi. We went to visit them on our last day in Hanoi even though we did...More
Response from LeeNguyen91, General Manager at Hanoi Imperial HotelResponded 3 weeks ago
Thank you very much for choosing our hotel for your recent stay and taking your valuable time to share your experience with us through such an excellent review online on Trip Advisor.
I am happy to read that you had a wonderful experience...More
This hotel is small but big in service. It is located near the lake, old quarters, night market area and other shopping areas. Easily accessible. Nice corner
The Staff are a fantastic bunch, very polite and helpful. The rooms are of decent size. My only...More
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 4 weeks ago
Thank you for taking your time to share your precious review of your recent stay in Hanoi Imperial Hotel with others here on TripAdvisor. It is our pleasure to have you as our beloved guest and hear that you did have an enjoyable...More
This hotel is located in city center , everything is walkable distance .
Staffs are very polite and they take personal care of each guest .
I must mention about Mr Kyle who was very supporting during our stay . Stating from check in till...More
Thank dhruva k
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 15 June 2018
Dear Mr. Dhruva Kumar and family,
What a wonderful review, we truly appreciate you taking your time to provide us with such a detailed feedback about your stay at Hanoi Imperial Hotel. I am very glad to hear that our staff and service met your...More
This hotel is located in the old quarter of Hanoi near the lake. We found the staff to be most friendly and helpful and their command of English was excellent. Breakfast at the hotel was Buffett style with plenty of choice for the hungry traveller....More
Thank Mary H
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 10 May 2018
Dear Mrs. Mary,
We really do appreciate you taking the time to provide us with such detailed feedback about your stay at Hanoi Imperial Hotel. Besides, I am so glad to hear that overall your experience was positive. We are so lucky to have a...More