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Hanoi Imperial Hotel

692 reviews
#126 of 607 Hotels in Hanoi
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Traveller (136)
Room & Suite (78)
Dining (15)
Overview
  • Excellent51%
  • Very good40%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(57 reviews)
“great location”(96 reviews)
“old quarter”(140 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)Write a Review
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291
209
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Show reviews that mention
All reviewshoan kiem lakegreat locationold quarterhalong bayside streethang hanhquiet streethotel is locatedbreakfast buffettour deskphowater puppetsthe hotel stafftop floorlarge bathroomha long baytourist attractions
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1 - 5 of 556 reviews
Reviewed 3 weeks ago via mobile

Cosy hotel near the lake and old Quarter.Helpful and cheerful staff always eager to assist. We had booked a tour from hotel and it was a nice experience.The staff provided us with packed breakfast as we had an early morning flight, very thoughtful gesture.Had a...More

Thank Rince S
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 2 weeks ago

Dear Mr. Rince S, On behalf of Hanoi Imperial Hotel Team, I would love to show how much we appreciate your lovely words presented here. There was nothing meaningful to us than the satisfaction of the guests like yours. As the leading man of the...More

Reviewed 3 weeks ago via mobile

I would definately recomend to whoever going to hanoi to stay here.very clean environment,staff is helpful,they were very polite n calm & most important very respectful.room was very comfortable & good breakfast served.kudos to them to keep up good job.More

Thank philemon p
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 2 weeks ago

Dear Philemon P, From bottom of our heart, we would love to send our sincere thanks for choosing us among various hotel in the Old Quarter and giving us wonderful feedback after your stay. It was great to learn that you had a remarkable experience...More

Reviewed 14 January 2018 via mobile

A lovely hotel with very attentive staff and really good breakfast. In a great spot to discover hanoi. Would highly recommend. The rooms are very spacious and clean. Great as a base. The tour desk was excellent. Helping us to book our halong bay trip...More

Thank emma d
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 20 January 2018

Dear Mrs. Emma D, Warmest greeting from Hanoi Imperial Hotel We were so glad to have such a wonderful review as yours here. It was just a few words but showed us how our hotel contributed to your perfect trip. Our principal aim is to...More

Reviewed 12 January 2018 via mobile

Friendly, helpful staff & great location. Enjoyed being close to the lake & within walking distance of many tourist attractions including the water puppets. Breakfast was good & staff recommended great restaurants for dinner. Staff also helped us to organise a day trip to Ha...More

Thank darrylashby1960
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 20 January 2018

Dear Darrylashby1960, On behalf of all the staff in Hanoi Imperial Hotel, I would like to send you the most sincere thankfulness for choosing stay in our hotel during your trip to Hanoi. I am delighted to know that our centre location, delicious breakfast, Halong...More

Reviewed 11 January 2018 via mobile

We have just checked out of the hotel after a 3 night stay and couldn't complain at all. Check-in was swift and the staff are really helpful and friendly. The rooms are clean, spacious and have really comfy beds, we stayed on the 5th floor...More

Thank FrauHoffnung
Response from LeeNguyen91, Tổng giám đốc at Hanoi Imperial HotelResponded 14 January 2018

Dear Mrs. FrauHoffnung, On behalf of all the staff in Hanoi Imperial Hotel, I would like to send you the most sincere thankfulness for choosing to stay in our hotel on your husband's birthday, and for your all lovely compliment here. It was great to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$55 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Hanoi
#41 Luxury Hotel in Hanoi
#52 Spa Hotel in Hanoi
#78 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$55 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Hanoi
#41 Luxury Hotel in Hanoi
#52 Spa Hotel in Hanoi
#78 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (136)
Room & Suite (78)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
_frankandkaushalya
25 February 2017|
AnswerShow all 6 answers
Response from Martin W | Reviewed this property |
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1
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Room Tips
"Ask for higher levels as rooms from level 3 down are built around with no views out."
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"Ask for a room at the rear of the building, very quiet"
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"When they say double or twin for a bed, they are asking if you want two double beds together to make a kinf..."
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"The room on the second floor overlooking the entrance is large."
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