We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 1000, Vietnam
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$109/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$109
    US$95
    SAVE US$14
    US$96
    US$95
    Traveller (777)
    Room & Suite (384)
    Dining (116)
    InterContinental Hanoi Westlake
    2,356 reviews
    #72 of 600 hotels in Hanoi
    0.2 km
     
    Pan Pacific Hanoi
    1,863 reviews
    #80 of 600 hotels in Hanoi
    1.4 km
     
    Fraser Suites Hanoi
    84 reviews
    #169 of 600 hotels in Hanoi
    0.2 km
     
    Dragon Hotel
    67 reviews
    #203 of 600 hotels in Hanoi
    0.2 km
     
    Overview
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (147 reviews)
    “the club lounge” (86 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$95.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ff14f4427c8a429fbd531ce6550e2798", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1533551,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78887953],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":95,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ff14f4427c8a429fbd531ce6550e2798","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":95,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":109,"lowestMetaPrice":95,"highestMetaPriceDisplay":109,"hotelName":"Sheraton Hanoi Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZmMTRmNDQyN2M4YTQyOWZiZDUzMWNlNjU1MGUyNzk4IiwiQUlLIjoiOGJmOGFkYWQ2ZTc2NDMzN2E0YmVmZTM5MmEyYWFjMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$95", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78887953":"OrbitzEWS","65697672":"Hotwire","32629237":"Expedia","109238469":"HotelsCom2IB","68904993":"CancelonIB","40834065":"BookingCom","53958104":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,498)
    There are newer reviews for Sheraton Hanoi Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    311 - 315 of 1,167 reviews

    Reviewed 9 May 2016 via mobile

    My first trip to Hanoi was in 2007 I did stay at Sheraton then to me they did not cut it and I never stay there again 。thus trip my secretary suggested give it a try .. Omg have they leaps and bounds in both...More

    Thank Kenneth O
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 18 May 2016

    Dear Kenneth O, Thank you for choosing to stay in Sheraton again. We are delighted to hear on pleasant stay with us. The staffs in Sheraton strive to deliver top quality service and food. Their tireless efforts and eagerness to learn have shown through their...More

    Reviewed 9 May 2016

    Tucked away on the banks of the West Lake and the Song Hong River, the Sheraton Hanoi is a beautiful hotel that caters to the business traveler. Before I arrived in Hanoi, the concierge contacted me to offer his services, including transportation to and from...More

    Thank JanetWK
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 18 May 2016

    Dear JanetWK, Thank you for choosing Sheraton Hanoi. We are delighted to hear on your wonderful stay with us. We also happy to hear that you took advantage of our special offer on the transportation. Staff in Sheraton provides a warm and friendly service that...More

    Reviewed 9 May 2016 via mobile

    Very good hotel for business, not too far from the city and not too far from the airport either. It's located next to he larger lake, which gives it a very beautiful surrounding. Although the service is good and the rooms are fine, it feels...More

    Thank vanDam85
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 18 May 2016

    Dear VanDam85, Thank you for staying at the Sheraton Hanoi. We are happy to hear on your nice stay with us. Sheraton Hanoi is located only 30 minutes from the airport. . All staffs go out of their way to assist guests and be personalized...More

    Reviewed 8 May 2016

    Sheraton Hanoi is a lovely hotel beside the river a few kilometers away from the bustling city of Hanoi but a peaceful & quiet place to retire after a long and tired day .rooms are large and lovely & the breakfast has an amazing variety...More

    Thank ZK786
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 18 May 2016

    Dear ZK786, Thank you for staying at Sheraton Hanoi. We are delighted to hear on your pleasant stay with us. Sheraton Hanoi is located next to Westlake in a calm and tranquil environment. Our oversized rooms and wonderful view of the lake instills as sense...More

    Reviewed 7 May 2016 via mobile

    I stayed a couple of days at Sheraton Hanoi while on business. The executive room is spacious with a comfortable bed. Adjacent to the bedroom, there is a workroom available. The following incident truely make me hesitate to stay at Sheraton Hanoi again on my...More

    Thank 070Pentage
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 18 May 2016

    Dear 070Pentage, Thank you for staying at Sheraton Hanoi. First of all, we would like to express our sincere apologies for the unpleasant experience you had with us. We have looked into your incident and could have handled the situation in a more professional way....More

    InterContinental Hanoi Westlake
    2,356 reviews
    #72 of 600 hotels in Hanoi
    0.2 km
     
    Pan Pacific Hanoi
    1,863 reviews
    #80 of 600 hotels in Hanoi
    1.4 km
     
    Fraser Suites Hanoi
    84 reviews
    #169 of 600 hotels in Hanoi
    0.2 km
     
    Dragon Hotel
    67 reviews
    #203 of 600 hotels in Hanoi
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$349 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #36 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Agoda, Priceline, Cancelon, getaroom.com, Evoline ltd, Hotwire, Travelocity, Orbitz, HotelQuickly and TripOnline SA so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (777)
    Room & Suite (384)
    Dining (116)
    Pool & Beach (50)
    Hotel & Grounds (529)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    InterContinental Hanoi Westlake
    2,356 reviews
    .22 km away
     
    Pan Pacific Hanoi
    1,863 reviews
    1.41 km away
     
    Fraser Suites Hanoi
    84 reviews
    .20 km away
     
    Dragon Hotel
    67 reviews
    .20 km away
     
    Nearby Restaurants
    Kobala Bar Restaurant Rooftop
    52 reviews
    .13 km away
    The Vin Steak
    101 reviews
    .14 km away
    Oriberry Coffee
    76 reviews
    .17 km away
    Saint-Honore
    224 reviews
    .15 km away
    Nearby Attractions
    Yakushi Center
    121 reviews
    .18 km away
    Hoa Fashion
    62 reviews
    .14 km away
    Vietlesson Coffee House
    52 reviews
    .27 km away
    Ms Dzung's Massage
    51 reviews
    .28 km away
    Ask a question
    Questions & Answers
    12 November 2017|
    AnswerShow all 3 answers
    Response from Paul P | Reviewed this property |
    No they don't, but they travel company I dealt with do.
    0
    Votes
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    26 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    Room Tips
    "Higher floors with a Lake view are a good choice."
    Read review
    "Get a room with a lake view"
    Read review
    "Lake View room"
    Read review
    "The best rooms are on a high floor with lake view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing