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Splendid Star Grand Hotel

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#28 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Splendid Star Grand Hotel
Splendid Star Grand Hotel
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1,749 Reviews from our TripAdvisor Community

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Showing 1,176: English reviews
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Rowville, Victoria, Australia
Reviewed 2 days ago NEW

Michelle and the rest of the staff go out of their way to be helpful and friendly. A cool drink or cuppa was always available along with a friendly smile. The rooms are clean and comfortable and the hotel is great value for money. Location is excellent, close to the lake and main tourist attractions.

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Helpful?
Thank Debbie L
Reviewed 1 week ago NEW

Very helpful and friendly staff. My girlfriend and I recently visited Hanoi and chose to stay at the Splendid Star Hotel. Everyone was extremely helpful and was always willing to call a taxi and provide information about the area. The room was very clean and comfortable. Breakfast was also nicely prepared and fully included in the price. I would highly...

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Thank Thomas N
Reviewed 1 week ago NEWvia mobile

マーティンはいい人でした。とても親切でフレンドリーでした。また機会がありましたらここを利用したいと思います。ありがとうございました。 Receptionist, Martin is a good man. He helped us a lot! We are starving when we arrived and then they gavi us some fruits and coffee which is good one. The room was not super clean but it was ok to stay. Thank you for the hospitality. If we have opportunity to come to Vietnam, we will come here...

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Thank 菫香 酒
London, United Kingdom
Reviewed 1 week ago via mobile

We had a wonderful 5 day stay Great location Lovely big room, Hair dryer you could plug in the bathroom to see to dry your hair! Clever breakfast menu with lots of great options - can order whatever you want and as much 😊 Lovely cleaning ladies - always smiling. Tom & Michelle on Reception were especially warm, friendly and...

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Thank birdh0vell
Tokyo, Japan
Reviewed 1 week ago via mobile

友達と、4泊しました。宿泊前には、空港からの送迎をメールで提案してもらいました。ホテルに、着いてからは、まずはフルーツでお出迎え!朝や夜と、ホテルに帰るたびにスタッフの方が話しかけてくれて、よくしてくれました。何人かのスタッフさんが英語を話せます。とてもフレンドリーで親切なホテルです。若い学生が旅行するには、安いしホテルの人が気さくなのでとても良いと思います。あまりホテルの人と関わりたくないっていう人は向いていないかも笑 大教会に近いけれど、私たちが泊まった部屋は部屋からは教会は見えませんでした。部屋によっては窓から教会がのぞめるみたいです!立地も、ハノイの中心地で観光途中でホテルに戻ったりもしていました!このホテルに泊まってよかった!!ハノイにまた来るなら、ここにまた泊まりたいと思います。

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Thank sakikosaki
Yeovil, United Kingdom
Reviewed 1 week ago via mobile

We had stop off at Hanoi which is a hectic city. Martin arranged our transport from airport and greeted us with a welcome drink and fruit he gave us priceless advise and recommendations. The rooms were spotless and comfortable beds and fabulous shower. Breakfast delicious . Michelle and her staff were so friendly and welcoming and everyone was always smiling...

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Thank tracyannmiles
Moscow, Russia
Reviewed 2 weeks ago via mobile

We were staying during 4 days in this hotel in the center of the Old city, and it is very easy to reach all the beautiful places from there even by walking, without taxi. The stuff are very kind and attentive, fresh juice any time and tasty breakfast. The hotel is located very close to the Church which is very...

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1Thank Marinoosh
Ipswich, United Kingdom
Reviewed 2 weeks ago via mobile

My bestfriend and I stayed in the splendid grand star hotel for 3 nights in March as a little treat half way through our travels of Asia. The staff were absolutely amazing and went above and beyond to help us. It was my friends birthday during our staff and the hotel even bought her flowers and a cake! The rooms...

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Thank jessicafryatt
Reviewed 2 weeks ago

great hotel with nice room and very comfortable. The breakfast was really good with many kind of food. All staffs are very friendly and helpful specially Matin, Michelle and Tom they take care for us verry well. We will stay here again next time when we come back.

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Thank Terrie R
Newcastle, Australia
Reviewed 2 weeks ago via mobile

Stayed 2 nights, good location and the breakfast is amazing. Easily the best breaky on the trip so far. The service was good, however, slightly over the top. Just a little to friendly if that sounds silly. A slight dial down it would be great. A shorter check-in would have been good as we wanted a warm shower after walking...

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Helpful?
Thank dhend85

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM129 - RM306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelsforEveryone, HostelWorld and Hotels.com so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#49 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear(opp end reception) quieter as church bells can be a tad noisy.”
 of 5 bubbles JesseJ909, 26 Dec 2016 | Read review
“The Grand Hotel is best”
 of 5 bubbles 811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles Jose2050, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
5 of 5