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Splendid Star Grand Hotel

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#30 of 573 Hotels in Hanoi
Certificate of Excellence
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1,530 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Reviewed 2 days ago NEWvia mobile

hey all, stayed here a night, it is an excellent hotel, the staff are great, willing to take a step further to help out. their English is good too. Breakfast was great as well. No complains about the room, air conditioning worked well and overall a great place to stay. Thanks Preet

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Helpful?
Thank Preet C
Reviewed 2 days ago NEWvia mobile

After a few weeks of hostels, we found this nice little hotel. Location is perfect and rooms are great. They upgraded us to a family room. Tommy, the receptionist who checked us in was great help. Martin , the receptionist who checked us out helped get our luggage to the hostel cause of my injured leg. Travelled with friends. And...

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Thank Vish M
Reviewed 2 days ago NEW

We stayed here for 4 nights in early November 2015. It was an pleasant experience and we would recommend this hotel to anyone who want a nice little hotel with good location and great service. Pros: - Very close to Hoan Kiem lake and other nice things. - Its in a small back allay. Except for the Church nearby that...

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Thank Morten H
Nottingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel was great and perfectly located next to the church and five minutes from the lake. Martin, the manager, couldn't do enough for us - on arrival we were welcomed with fruit juice, fresh fruit and lots of Hanoi advice. He organised two trips for us - Ha Long Bay and Hua Lu/Tam Coc which were both really enjoyable....

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Thank Natalie S
Reviewed 3 days ago NEWvia mobile

From the moment we arrived the staff were so helpful and happy. We had welcome drinks and fresh fruit upon arrival and they let us check in early which was brilliant! The room was clean and tidy with everything we needed for our stay. They helped us book some tours and gave us advice on where to visit and where...

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Thank Stella W
Reviewed 4 days ago NEWvia mobile

Very good hotel, comfortable rooms and wonderful friendly stuff. Location is excellent, near to Hoan Kiem Lake, night market, bars and pub street. Breakfast good, continental and also vietnamese food. I am very satisfied with services in Splendid!

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Thank Karolína A
Reviewed 4 days ago NEWvia mobile

We came to this hotel just for one night before heading back home to Sweden. A really friendly guy named Tomi welcomed us when we arrived. Their staff is very service minded and the hotel is completely worth the money. For breakfast you could choose between a selection of Western/American/Vietnamise things. Would come back!

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Thank Caroline B
Bern, Switzerland
Reviewed 5 days ago NEWvia mobile

It was a fantastic stay in this hotel. Perfect service! Martin is a very well guide who help you in every situation. next travel to hanoi i will also stay there, the price level is faboules. you have to see this hotel!

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Thank AndrewBadi
Reviewed 5 days ago NEWvia mobile

Martin, max and Michelle treated me so well during my stay. The hotel is near the cathedral and so many cafes nearby. The breakfast was amazing - they'll offer you so much food, you'll become full for sure. 100% recommended.

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Thank Keito K
Cairns, Australia
Reviewed 1 week ago via mobile

My husband and I recently stayed here for 2 nights upon arrival to Vietnam. The hotel itself needs some TLC and upgrading, what makes it a great place to stay is the amazing staff. From the moment you walk in they ensure everything you need is taken care of, nothing is too much effort for them. Without them I don't...

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Thank Kim_stewart16

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM124 - RM262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, HotelTravel.com, Travelocity, Odigeo, HotelsforEveryone, Asiatravel.com Holdings, Hotels.com, Agoda and Priceline so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles rjbeyond, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
“choose the room form 4th floor up to have a nice view”
 of 5 bubbles nhaphan206, 9 Nov 2016 | Read review
“Amazing customer service”
 of 5 bubbles 813stephanied, 23 Oct 2016 | Read review
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