Splendid Star Grand Hotel & Spa
No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000 Vietnam
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Avg. RM 207 /night, 10/4 - 10/5
RM 228
per night
RM 197
per night
RM 165
per night
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5.0
#147 of 939 hotels in HanoiLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
SPLENDID STAR GRAND is a 3.5 star hotel in the old quarter with a complex of 58 rooms, a Vietnamese spa and a restaurant. Located in the heart of the old quarter with 10 second walking to the Catheral church, 2 mins walking distance to Hoan Kiem lake, 1 minute walking distance to the Hanoi library. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The hotel is 24 hours working. Other services such as laundry service, tour booking, international visa application, and car service are available for your convenience. All room is equipped with a mini bar, complimentary toiletries, cable television on a LCD screen, free WiFi connection, air conditioning, and noise canceling glass windows. Our local, educated, well knowledge staff are welcoming you to Hanoi with slogan: Make you happy, we will be happier. We’d hope that you will have a good memory after your trip.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Highchairs available
Airport transportation
Couples massage
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Special diet menus
Car hire
Taxi service
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Hidden Gem
Modern
Languages Spoken
English, Vietnamese
Location
No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000 Vietnam
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Noibai Airport
21.5 km•
See all flights
Car Hire
625 Restaurants
within 0.5 kilometers
Reviews
5.0
3,371 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Splendid Star Grand Hotel & Spa garners appreciation for its prime location, which is a boon for guests eager to explore Hanoi on foot, and its proximity to local culinary delights and attractions, although early morning church bells might be a slight disturbance for some. Patrons often commend the hotel's cleanliness, from spotless rooms to the commendable work of the friendly cleaning staff. The service at this hotel earns high marks for the team's exceptional attentiveness and responsiveness.
While the rooms are generally spacious and well-appointed, a few guests have noted maintenance and pest control issues. The comprehensive amenities, including a varied breakfast and reliable WiFi (with some exceptions on higher floors), contribute to the hotel's reputation for providing good value.
Location
Central
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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3,371Reviews17Q+A100Room tips
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Detailed Reviews
The location is the best part of this hotel. If it isn't clear from the posting, this hotel, and two others that are adjacent and across the street are all part of the same complex. If you stay at any of them you can use one of two breakfast areas (one is supposedly more Asian and the other more Western), but both are pretty small. The best part is being able to order something from the kitchen. When we first arrived we were put in a room that we didn't book in a different hotel, which was frustrating because it definitely wasn't as nice and if I had wanted to book it I would have. When I complained the next day they gave us the original room that we had booked in this hotel but the shower door wouldnt close after I entered - I let it go because it's just because I'm bigger than most Vietnamese people. After a trip to Ha Long Bay we came back to the same hotel (They let us keep our bags there and were kind about it) and they upgraded us to what is one of the best rooms, which was a delight and had a shower door that closed. The staff for the most part were accommodating and the manager was always on it - helped us locate our Ha Long Bay transport (we booked through someone else). But, all in all the best part of this hotel is where it is - very centrally located and close to all the best parts of the old town.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel was fabulous location, friendly staff and even included breakfast. Room was small mostly filled up with a large bed and the shower was basically over the toilet but for a budget hotel it exceeded our expectations. The staff will do anything to make you feel welcome and we will definitely recommend this to people travelling to Hanoi on a budget.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Nice room, good meals, clean toilet. Dinh Tran was very helpful. This hotel is very closed to the souvenir market and church where you can buy cheap souvenirs. We went to Halong Bay, and it was a great adventure for family. We hope to visit Vietnam again in the future. Horas.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were very helpful we arrived early for checkin, but the staff were accommodating and got our room ready quickly as soon as the previous guests vacated the room. Once we got in it was very clean and cool. Great beds really soft and a nice little balcony too. We got a free breakfast too and it was delicious. Would definitely recommend especially for the bargain cheap price!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice little hotel. It has a great location as it is super close to the lake and St. Joseph's Cathedral. The personal is really sweet and service minded. They helped us book tours and train tickets and they let us borrow a room for free so we could shower after our long trip in Ha Long Bay 😊
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was by far one of the best located places to stay in Hanoi. Helen was so accomodating with everything that we needed. She took the time to make sure we knew where to eat, how to get around and how much we should be paying for local foods. Which where amazing! The hotel is clean and the service was never too much! I will stay here again!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Good price for rooms and great walking location to old quarter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Slept like a baby! The circle bed was a new experience but loved it!! We only stayed here one night as a stop over before Ha long bay but would recommend for a short stay or travellers on a budget especially on Hanoi as accomodation is more expensive here than most of Vietnam. The location is amazing, it’s down an alley so you do need to wheel your luggage a tiny bit but there are amazing cafes, restaurants, St John’s cathedral all within a 30 second walk.
Mr Dong who checked us in was a superstar, him and the team helped get our luggage up the entrance stairs ( don’t worry there is an elevator) our bed was beautifully decorated for Valentine’s Day.
The bathroom is a bit on the rougher side but the temperature and pressure is really good. I would prefer a less modern bathroom with good heat and pressure than a fancy dribble.
Mr Harry is so kind and charming checking on all the guests during breakfast. Breakfast is fine, better than other grander 4 star hotels, everyone seemed to struggle with the coffee machine though.
I would recommend to other travellers for a couple of nights it’s great value and comfortable and the staff are wonderful.
Mr Dong who checked us in was a superstar, him and the team helped get our luggage up the entrance stairs ( don’t worry there is an elevator) our bed was beautifully decorated for Valentine’s Day.
The bathroom is a bit on the rougher side but the temperature and pressure is really good. I would prefer a less modern bathroom with good heat and pressure than a fancy dribble.
Mr Harry is so kind and charming checking on all the guests during breakfast. Breakfast is fine, better than other grander 4 star hotels, everyone seemed to struggle with the coffee machine though.
I would recommend to other travellers for a couple of nights it’s great value and comfortable and the staff are wonderful.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: The street is not accessible by car so you have to take your luggage 50-100m but the road is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Splendid hotel is down a small motorbike accessible only road in the Hanoi Old Quarter. Booked a Deluxe Double, high floor facing the back of the hotel so no noise at all. If we returned, would consider upgrade to family room as the king bed left about six inches on one side, there was one chair and no real desk for computer work which we like to do in the evening. Hotel should removed the heavy quilt for the hot season which takes up the little closet space that is available. Due to size of the room and bathroom style, the general humidity in the room was one of the highest we experienced on our 17 day trip in Vietnam (despite the air conditioning). Staff was excellent, very helpful tips from the front desk regarding how to cross Hanoi streets and the nearby excellent well priced MET restaurant (seems to be a small chain -ate dinner there twice). Buffet at breakfast just OK, hot food seemed just warm though, personally prefer less extensive options but the cooked parts served hot or to order (ie eggs) and the breads, fruit and "cold" parts as self serve makes me (as a foreigner) less worried about illness.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Hotel recommended airport driver driving style aggressive and received long honks from other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We've been put up at Splendid Star for a day today and I must tell you that's it's been a greta experience. The staff is very friendly, courteous and very very helpful, that make our stay even more worthwhile. The rooms are clean and kept well, and hence ever penny you spend feels like it's worth it. Ms.Quyen has been a beautiful person, guiding us through the city and whereabouts, even what to get for gifts for the family. Thanks a lot, Quyen!!
Thanks guys for a lovely experience. Add to it GREAT BREAKFAST!!
Thanks guys for a lovely experience. Add to it GREAT BREAKFAST!!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Splendid Star had everything we needed. The staff (in our case Dong) was very nice and helpful with arranging rides, recommending activities, and facilitating laundry. Location is excellent and the price is more than fair. Absolutely visit Bun Cha Dac Kim nearby for the best bun cha and Quan Goc Da for delicious pastries.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The hotel is on a narrow street where cars can't go, but you only need to walk 30 seconds to get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel charged us USD20 (one-way) for a 7-seater car.
Yes, our rooms all have windows.
Email the hotel & they can arrange it. We did
A good price and stress free
Martin owns the place. He is a very friendly and approachable host who takes his time to get to know the people staying at his hotel, and then goes above and beyond to make sure any and all needs are met.
My own personal experience was fantastic. He helped me get around town, found the cheapest cigarettes for me and made sure I started every day with my favourite breakfast items and a coffee or three.
dear Sir
sorry i had not responded to your request earlier as i had just seen you mail in the spam box. Hope you were able to book at the hotel after you had visited
regards
bob
"The burger bar just 20 metres away was a good break from the wonderful Vietnamese food, we just needed a short respite!"Read full review
"If in Hanoi go to splendid star hotel and spa rooms are beautiful clean and the people are so great to deal with "Read full review
live life in flipflops wrote a tip Apr 2024
Flitwick, United Kingdom150 contributions31 helpful votes"If you’re a light sleeper consider some earplugs as the cathedral bells start at 5 am."Read full review
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PRICE RANGE
RM 165 - RM 232 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingSPLENDID STAR GRAND HOTEL & SPA (R̶M̶ ̶2̶8̶5̶) RM 223: UPDATED 2024 Reviews, Price Comparison and 1,297 Photos (Hanoi, Vietnam) - Tripadvisor
Frequently Asked Questions about Splendid Star Grand Hotel & Spa
Which popular attractions are close to Splendid Star Grand Hotel & Spa?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.4 km), An Handmade - H’Mong Hemp Fabric (0.1 km), and MasterTan (0.10 km).
What are some of the property amenities at Splendid Star Grand Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Splendid Star Grand Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Splendid Star Grand Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Splendid Star Grand Hotel & Spa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Splendid Star Grand Hotel & Spa?
Conveniently located restaurants include L'essence De Cuisine, Ding Doong Restaurant, and La Capo Cafe.
Does Splendid Star Grand Hotel & Spa have airport transportation?
Yes, Splendid Star Grand Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Splendid Star Grand Hotel & Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Hanoi.
Are any cleaning services offered at Splendid Star Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Splendid Star Grand Hotel & Spa?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Splendid Star Grand Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (1.3 km), Hoa Lo Prison (0.5 km), and Ho Chi Minh Mausoleum (1.7 km).