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Box Hotel

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#159 of 576 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Box Hotel
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184 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 6 June 2016 via mobile

Booked 3 nights ended up staying 2. The communication with this hotel is absolutely non exisiting. Asked for a airport pick up which was only confirmed 5 days later and guess what, NO pick up on arriving Hanoi airport. When getting to the hotel the lady that checked us in wrote some random numbers down on a piece of paper...

Thank Natalie K
Melbourne, Australia
Reviewed 2 June 2016

Found this little gem of a hostel perfect to base from. Not a party place so easy to get a good sleep, but its close to all the party spots. Great rooms and comfy beds with blinds. Very easy to get out and explore the sites of Hanoi, right in the heart of the old quarter.

1Thank RVAC
Reviewed 28 May 2016

The room consisted of a double bed and a single above (family room) there is no walk in space just the bed as soon as the door is opened but it did the job well. Very clean, brilliant location and the A/C was brilliant. Shared bathroom was really clean almost brand new at all times. I would recommend and I...

1Thank Emily W
Singapore, Singapore
Reviewed 18 May 2016 via mobile

Cosy small area, just enough for the two of us. Given the price, it's considered reasonable. weak wifi, I had to keep the door open just to get wifi signal. bad knowledge of staff handling booking of room via Agoda. I reached earlier and informed staff that my girl will be teaching at night. He said it's ok and just...

Thank Aceyfox
boxhotels, Chủ sở hữu at Box Hotel, responded to this review

Dear Mr Acefox! Thank you for believing and chosen our boxhotel for your vacation. After your rating and comments we have some misunderstanding. About the problem booking on boxhotel Agoda.com. The problem is if you book twin room for 1 people the price is A. And for 2 people is A + 2$. And your booking is for 1 people....

Amsterdam, The Netherlands
Reviewed 11 May 2016 via mobile

Friendly staff and the rooms a small, bur very clean. The name of the hostel already suggests what type of rooms they are renting. You just sleep in a woodenbox, which is fun and totally worth it. Breakfast is quite basic, but good enough to start your day: egg, toast, coffee and some fresh fruit. Staff arranged a taxi to...

1Thank KonradNL
London, United Kingdom
Reviewed 4 May 2016 via mobile

The very beautiful Loan was so friendly on the front desk. The rooms were spotless with decent showers and great blackout curtains which ensured both a great nights sleep and privacy. Air con which kept you cool in all rooms and crucially they showed the champions league!

1Thank James1234765
South Australia, Australia
Reviewed 22 April 2016

Located in downtown area, so very convenient to go shops and restaurant. Look quite small, may be all the same with hotels in Hanoi old quater. But the room is well decorated and good condition inside. Sometimes noisy because could not close the window.

2Thank Michael W
Bath, United Kingdom
Reviewed 5 April 2016 via mobile

The rooms here are really nice and very cosy! If you need lots of space, then this probably isn't for you. The rooms were clean and comfortable and the staff at the hotel were friendly and helpful. The hotel is located in a brilliant spot in the Old Quarter, everything is within walking distance. The only negative thing I have...

1Thank EllC93
Brooklyn, New York
Reviewed 5 April 2016 via mobile

Tam and her staff were helpful in booking buses and a homestay near Sapa. They can exchange currency for you, and there is a good juice bar setup right outside. The rooms are what you expect from a "hotel" called "box." Not ideal for couples, but the bunks are comfortable. Besides, aren't you here to see the city outside?

3Thank johnwF4203UV
Reviewed 4 April 2016 via mobile

This was the perfect hotel for a day when we needed some privacy! The single rooms were very cheap, and although you literally live in a box (could touch all 4 walls) it was so clean and the shower was the best I had had in ages. Good wifi and friendly staff. Would stay again.

2Thank Kristine N

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Box Hotel

Address: 16 Hang Buom Street | Hoan Kiem, Hanoi 8443, Vietnam (Formerly Hanoi Emperor Hotel)
Region: Vietnam > Hanoi
Price Range: RM45 - RM67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Box Hotel 3*
Number of rooms: 12
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Hotel Style:
#2 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Box Hotel staff and other travellers.
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Questions? Get answers from Box Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cozy rooms”
 of 5 bubbles 232h_ngn, 14 Dec 2016 | Read review
“old quarter area, cheap hotel”
 of 5 bubbles maywish81, 21 Jul 2016 | Read review
“Family room has no windows but good a/c and it's quiet”
 of 5 bubbles X9226BHemilyw, 28 May 2016 | Read review
“take a private room if it's possible. It's maybe less noisy”
 of 5 bubbles TravelandCo96, 10 Dec 2015 | Read review
“Be prepared to stay in a box”
 of 5 bubbles michellechinj, 8 Nov 2015 | Read review
5 of 5