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Hanoi Symphony Hotel

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370 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Bangkok, Thailand
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 days ago NEW

The hotel is at a great location but it comes with a huge drawback, noise. Also, the elevator goes only upto 5th floor and if you have heavy/big luggage, you could not take it to sixth floor. Staff is very friendly and they try to help you as much as possible. Breakfast is just OK. Overall it is a good... More 

Helpful?
Thank Ajarn_Mark
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Friend and I originally booked a night at this hotel before flying back the next day, upon arrival the owner told us they double booked us. Not only has he upgraded our room to the hotel next door, he also paid the extra for us. Also, he offered us free breakfast and accommodated to all our needs in terms of... More 

Helpful?
1 Thank Jackie Y
Oldenburg, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

A small hotel in the busy part of the Old Town. Good staff and very clean, fine breakfast. You can start there for a walk through the busy routes, can eat in small restaurants or beside the streets. Shops are around for all things you want to buy.

Helpful?
Thank MartK02
Singapore, Singapore
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Booked family room and it was well furnished. Air conditioning and wifi were also working well and there was a laptop for travelers to use. Breakfast area was quite small (about 30 people can seat at once). Receptionist can speak reasonable English and is knowledgeable about good eateries in the area.

Helpful?
1 Thank Megan N
Singapore
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago via mobile

I finally booked here cos it seems to have a good family room with comfy beds and I must say it did not disappoint me. The internet in the room works ok and there is a laptop for your own use too. Beds are firm and comfy. Except the Aircon is not strong enough for the far end of the... More 

Helpful?
2 Thank AIK71
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016

When travelling what are some things you are looking forward to after being busy sightseeing, meeting new people, shopping etc. Well I do look for a safe comfortable spot in a good location and with a service with a personal touch. And for someone who can give you professional advice with planning your next few days travelling. If you are... More 

Helpful?
1 Thank Natela G
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016 via mobile

We really enjoyed our stay at Symphony Hotel. It is a small hotel with only a couple of rooms and it is intimate, not just because of the size, but because of the closeness you feel with the staff- the girls as well as 'the boss' are so incredibly nice, helpful and polite. Their English is really good and they... More 

Helpful?
3 Thank Ani S
1 review
Reviewed 17 October 2016

The hotel is worth the money spending. It was clean and equipped with basic facility. The staffs are very nice and helpful. I arrived Hanoi around 6 am. The hotel arranged a staff for our early check in and even allowed us to have a breakfast without extra charge for the day.

Helpful?
Thank Book S
Conroe, Texas
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 September 2016 via mobile

Stayed here for 3 nights. The room was clean, comfy, and the wifi was decent-ish. We had a balcony room with a queen and double bed. The breakfast was good. The owner was extremely helpful in arranging other travel and a boat trip to Halong Bay. They also organized a taxi to pick me up from the airport at 1:00... More 

Helpful?
2 Thank HarpAggie2001
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 September 2016

I walked in recommended by a friend. The owners are very nice and accommodating, they understand the value of good customer service and this is what makes this hotel stand out above other places you might be considering in Hanoi. The owner serves as a concierge I think. Suites are very clean, spacious and beautifully decorated. The hotel is in... More 

Helpful?
4 Thank olimpiatrusty

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Symphony Hotel is situated in Hanoi's historic Old Quarter, a 5 minute walk from scenic Hoan Kiem Lake and the Opera House. It offers modern rooms with free Wi-Fi. Air-conditioned rooms at Hanoi Symphony feature satellite TV and an in-room safe. A refrigerator and hairdryer are also provided. The Hanoi Symphony Hotel has travel desk to help guests with trip planning. There is a business center available and laundry service is provided. Guests wishing to eat in can do so at the Hanoi Symphony's restaurant and cafe. Hanoi Symphony Hotel is 10 minute walk from Ho Chi Minh Mausoleum and Van Mieu. It is approximately a 40-minute drive from Noi Bai International Airport. ... more   less 

Additional Information about Hanoi Symphony Hotel

Address: 01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
Region: Vietnam > Hanoi
Price Range: RM130 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Symphony Hotel 3*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#15 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Symphony Hotel staff and other travellers.
7 questions
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Questions? Get answers from Hanoi Symphony Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6 th floor”
 of 5 bubbles MartK02, 15 Nov 2016 | Read review
“for better view you want to stay in a room facing the street”
 of 5 bubbles olimpiatrusty, 15 Sep 2016 | Read review
“Try to keep an eye on the major difference in prices on the booking sites. Book at least a couple of days beforehand.”
 of 5 bubbles 181helenaj, 19 Jul 2016 | Read review
“There's elevator service up to fifth floor. Rooms on 6th floor may be less accessible and more private.”
  • laptop with internet connection
  • Mini-fridge and slippers
  • Air conditioner and remote unit
  • Flat-screen TV, laptop, and coffee maker
 of 5 bubbles windowseater2016, 27 May 2016 | Read review
“Request a quiet room but rest assured that they are all pretty quiet. Upgrading to the honeymoon suite with a balcony is worth it :)”
 of 5 bubbles usernname11, 8 May 2016 | Read review
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