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Hanoi Symphony Hotel

424 reviews
#95 of 607 Hotels in Hanoi
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Traveller (114)
Room & Suite (101)
Dining (41)
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“mr cuong”(8 reviews)
“halong bay”(64 reviews)
“old quarter”(85 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Dry Cleaning
3.0 Star Hotel
All hotel details
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Reviews (424)Write a Review
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All reviewsmr cuonghalong bayold quarterhotel ownerha long baybun chatrain stationsmall hotelbalcony roomrooms are cleanfamily roomstayed here for two nightsexcellent staysmall balconynice bathroomearly checkthe hustle and bustle
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51 - 55 of 326 reviews
Reviewed 20 July 2016

I will keep this one short. We arrived here after our flight from Chiang Mai. The staff didn't bother us by trying to convince us of booking a tour here and there. We had time to relax and were upgraded for free to a bigger...More

Thank Helena J
Response from Symphony_hotel2014, General Manager at Hanoi Symphony HotelResponded 21 July 2016

Dear Ms. Helena J, Thank you for taking time to write review for us on Tripadvisor. It's pleasure to serve you at our hotel. As our description about our hotel, it's located in center of the Old Quarter. All houses and buildings in here are...More

Reviewed 29 May 2016 via mobile

Stayed here for 1night on the 24th may, we booked the superior room plus 1single bed.. My first impression when i went in was such a small hotel.. And theres a weird fragrance when we enter the hotel.The lobby itself was so cramp up.. The...More

Thank Shang Jeen L
Response from Symphony_hotel2014, General Manager at Hanoi Symphony HotelResponded 29 June 2016

Dear Ms. Shang Jeen L, Thank you so much for taking time to write review for our hotel on Tripadvisor. We are so grateful to you for choosing us from hundreds hotels in Hanoi and gave us a chance to serve you with all our...More

Reviewed 28 May 2016

I was in Hanoi on business for only a week but stayed at the Hanoi Symphony Hotel for the entire time. My flight came in late (almost midnight), but the hotel staff waited up to check me in, as requested in my booking. The room,...More

2  Thank windowseater2016
Reviewed 16 May 2016 via mobile

Thank you for the free upgrade room, appreciate that. This hotel feels like home, with a lot of details & decoration. Room facilities 're complete including laptop at room & great wifi access. Breakfast is good & delicious. The staff are amazing (2 girl at...More

1  Thank 'Andrew E
Reviewed 9 May 2016

Mr. Ga and his team have hospitality down to an art! The rooms are comfortable with powerful AC, enough room for two. The breakfast is plentiful: they have tons of fruit, toast, cheese and sliced meats as well as Vietnamese foods. They also make eggs...More

Thank usernname11
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Details
Price range
US$31 - US$61 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$31 - US$61 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (114)
Room & Suite (101)
Dining (41)
Questions & Answers
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kelly t
4 August 2017|
AnswerShow all 3 answers
Response from paulkeeble | Reviewed this property |
Hi there. I just checked my emails and TripAdvisor will not let me post an email address. I will try and explain it without writing the actual address. You need to start with the word 'booking' and then the symbol for 'at... More
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Beesy1950
21 December 2016|
AnswerShow all 2 answers
Response from AIK71 | Reviewed this property |
Nope I don't think so as I send the money and passport to the front counter which is safe kept by the owner. We did for 2 nights and it's safe.
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Room Tips
"room qieter in the back of the hotel"
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"For long stay, better to avoid rooms on courtyard (no view)."
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"There are rooms with little balcony giving view on the old quarter street life"
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"Go for a deluxe room"
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