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02/07/2017 03/07/2017
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    Crowne Plaza West Hanoi

    36 Le Duc Tho Street, My Dinh Commune | Tu Liem District, Hanoi 10000, Vietnam
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$110
          US$88
          Great Deal
          US$93
          US$93
          Traveller (138)
          Room & Suite (76)
          Dining (31)
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          Overview
          • Excellent56%
          • Very good37%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          5.0 Star Hotel
          All hotel details
          Offers from Crowne Plaza West Hanoi
          Special Offer: Book Direct and Save
          Hotel deals
          JW Marriott Hotel Hanoi
          1,359 reviews
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          10 reviews
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          Sheraton Hanoi Hotel
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (429)
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          1 - 5 of 429 reviews

          Reviewed 2 weeks ago via mobile

          Had a good time at the hotel. Rooms were clean and pleasant. Fair selection at restaurant. We had buffet breakfast and also dinner at the hotel. Food was good. Pool looks inviting but we didnt try... Maybe next time.More

          Thank Ju Y
          Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 1 week ago

          Dear "Ju Y", Thank you for sharing your feedback regarding your recent stay at Crowne Plaza West Hanoi. We apperciate your positive comments on our service. As for the food selection at our restaurant, we are trying our best to diversify our customers' range of...More

          Hotel's Favourite
          Reviewed 13 April 2017

          Throughout my 45 years plus professional career I have lodged at numerous hotels worldwide. However, this hotel staff is amazing, it's like a hot shower the moment one enters the lobby, in one word flabbergasted. The staff from the door to your room now their...More

          1  Thank Peter T
          Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 18 April 2017

          Dear Peter T, It is absolutely delightful to hear such feedback from your experience staying in our Crowne Plaza West Hanoi. I would surely pass it to our team and please believe me when I said for our team, there is no better reward than...More

          Reviewed 3 weeks ago

          I have stayed at this hotel about 2 years ago, it was good then, but has now exceeded that rating. The staff are always trying to help and make you feel welcome. Theft went out of there way to support me on several occasions. Will...More

          Review collected in partnership with this hotel
          Thank kevin687
          Response from Trang D, E-Commmerce Executive at Crowne Plaza West HanoiResponded 3 weeks ago

          Dear 'kevin687', Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Trang...More

          Reviewed 4 weeks ago

          Excellent service from the Front Desk Mgr Mr Nguyen Chi Viet who is polite, friendly and very helpful. Very competent and friendly concierge staff every time i am in the hotel to render their assistance. Great attitude from all the staff!More

          Review collected in partnership with this hotel
          Thank ndrchia
          Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 4 weeks ago

          Dear "ndrchia", We are pleased to hear such positive comments from you regarding your recent stay at Crowne Plaza West Hanoi. We will certainly deliver your words to our staff, as it sure serves as an inspiration for our hotel as a whole to continue...More

          Reviewed 4 weeks ago

          It was clean, and it was near the Hanoi downtown and a hotel was good as a whole. It was kind, and the employees liked the food. I could not use an equipment all but if I can use in the impression wooden clapper next,...More

          Review collected in partnership with this hotel
          Thank MYUNGJONGKIM
          Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 4 weeks ago

          Dear "MYUNGJONGKIM", Thank you for sharing your experience staying at Crowne Plaza West Hanoi. We are happy to hear that you enjoyed your stay, and appreciate your feedback regarding our service. We will continue to improve our service to make your next stay with us...More

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          Sheraton Hanoi Hotel
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          Grand Plaza Hanoi Hotel
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free Parking
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Free Parking
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$104 - US$204 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #20 Luxury Hotel in Hanoi
          • #27 Spa Hotel in Hanoi
          • #40 Business Hotel in Hanoi
          • #70 Romantic Hotel in Hanoi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 393
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, Hotwire, Travelocity, Hotels.com, Hotel.de, Cheap Tickets, Priceline and HotelQuickly so you can book your Crowne Plaza West Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          • Also Known As
          • Crowne Plaza West Hanoi Hotel Hanoi
          Add Photo Photos
          Traveller (138)
          Room & Suite (76)
          Dining (31)
          Pool & Beach (8)
          Hotel & Grounds (337)
          Bathroom (9)
          Business Centre & Event Rooms (4)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          koin_12
          Hi, what is the size of the swimming pool? Is it good for lap swimming? Thank you.
          12 February 2017|
          Answer
          Response from Aekthada | Reviewed this property |
          I didn't use the pool but I saw it from my room. It's good for a leisurely swim but if you're planning on lap swimming it isn't ideal.
          -1
          Votes
          koin_12
          Hi, what is the size of the swimming pool? Is it good for lap swimming? Thank you.
          12 February 2017|
          Answer Show all 3 answers
          Response from Trang D | Property representative |
          Dear 'koin_12', Greetings from Crowne Plaza West Hanoi! Regarding your concern, our outdoor swimming pool is 25m in length, 8m in width and 1.3m in depth and it is suitable for lap swimming. Best regards, Trang Doan... More
          1
          Vote
          lovetravel0828
          Hi There, I will just be spending one night in Hanoi on my way to Laos and was just wondering how far is this hotel from the International Airport and if the hotel provides transportation to and from,the flight gets in at 10:30 PM Thanks, wish I could stay longer!
          28 August 2016|
          Answer Show all 6 answers
          Response from BaoAnh L | Property representative |
          Hi lovetravel0828, Our hotel is about 29km, approximately 30 mins driving from Noi Bai International Airport. We do provide airport pick up, and also transportation to the airport. After you complete your booking, please... More
          1
          Vote
          Room Tips
          "I stayed at the top floor no noise at all..."
          Read review
          "Book executive lounge access"
          Read review
          "deluxe room"
          Read review
          "Pool view rooms gets plenty of natural light without direct sunlight"
          Read review
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