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B&B Hanoi Hotel

Booking.comUS$23*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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623 Reviews from our TripAdvisor Community

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Showing 485: English reviews
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Reviewed 1 week ago

The staff was excellent! Thank you very much Su and Emma for your kindness and your help. They were very willing to solve all my questions with a smile and they were very concerned that my stay here was great (it was, indeed). The location was very good, only 5 mins walking to the lake. The breakfast was excellent too.

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Helpful?
Thank Tomás V
Haarlem, The Netherlands
Reviewed 2 weeks ago

The location and the customer service really make staying at this hotel a great experience. We received a warm welcome every time we entered and the staff were always happy to chat (in fluent English). They were also happy to look after our bags during our trip to Halong Bay, even though we didn't book the tour through them (because...

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Thank MeneerJones
Reviewed 3 weeks ago via mobile

I really enjoyed my week's stay here. The bed was very comfortable, great location, lovely, kind staff who organised my transfers to Cat Ba and Hanoi Airport and even helped me out when I lost my debit card. The breakfast is beautiful, too. Highly recommended and very reasonable price!

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Thank James F
Reviewed 4 weeks ago via mobile

This small well located hotel is a great value. Clean, well managed place with an excellent breakfast is perfect for a budget minded, experienced traveler. The staff arranged all of my transportation and even provided room service due to my late arrival. I'll be back.

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1Thank Neal H
Reviewed 4 weeks ago via mobile

We stayed at b&b Hanoi hotel for 4 nights in total in between trips to sapa and halong bay where the hotel kindly kept our luggage safe. Su and Emma in particular were fantastic at welcoming us to the hotel and organised some brilliant trips around vietnam for us including the diamond cruise to halong bay and our overnight train...

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1Thank Kharrison22
Erlangen, Germany
Reviewed 5 weeks ago via mobile

We spend three nights in a triple room. The location of this place is very good - right in the middle of old quarter. The staff was extremely polite. The rooms are maybe a little more run down compared to the shown pictures but for this price perfectly fine.

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Thank i11o
London, United Kingdom
Reviewed 19 March 2017

We stayed in the B&B Hotel for the first three nights of our Vietnam trip. The place is super central and in the middle of Hanoi's old town with which we felt in love immediately. You could easily walk almost everywhere and we were surrounded by Old Town's day and night life. The B&B itself was great and the staff...

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Thank Waschibert
Reviewed 14 March 2017

Hotel is near to Hoan Kiem Lake, only 5 minutes by walk and located almost in the centre of old quarter. The room is clean but look a bit tired. The hotel has free yummy breakfast serving as a la cart in which you can choose only 2 options from menu, but that is good enough for this room rate....

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Thank Vimala C
Reviewed 5 March 2017 via mobile

I am so happy with my time at B & B Hanoi Hotel. I booked the weeklong tour to Hanoi, Halong Bay, and Sapa. It might be more expensive to book through the hotel as opposed to finding a tour on the street, but it was so nice to have the staff help pre-arrange things and not waste time finding...

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Thank Kelsey S
Su T, Director of Sales at B&B Hanoi Hotel, responded to this review

Dear Kelsey, Thanks so much for your nice comment on our services. We are so happy to know that you was happy with our service here. Thanks so much for loving our breakfast, and our staffs with the best recommendation for the others. One thing we need to make clearly to you, cause in Vietnam, there are alot of company...

Makati, Philippines
Reviewed 2 March 2017

Our stay in B& B Hotel for 3 nights and 2 days is worthy to be remembered. Prior to our travel, I emailed the manager Sir Tony and Ms. Su, about our plans. Their immediate response assured me that our travel will be pleasant. Ms Emma and other personnel are hospitable and very accommodating. Ms Thutrang is so friendly.. we...

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Helpful?
Thank lilyacero1
Su T, Director of Sales at B&B Hanoi Hotel, responded to this review

Dear Lilyacero, How are you , how about children and family? We do hope that you are good there. We are so happy to get your wonderful comment here. We are so happy when you happy with our services. This comment encourage all of our staffs trying more day by day. And we sure that we will try the best...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 

Additional Information about B&B Hanoi Hotel

Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Region: Vietnam > Hanoi
Price Range: RM101 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from B&B Hanoi Hotel staff and other travellers.
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance. Our room is on the 6th floor and very quiet and big for a standard room”
lilyacero1, 1 Mar 2017 | Read review
“rooms on 5th FL can open the window!”
WJW11, 22 Feb 2017 | Read review
“Rooms above the street are obviously noisier but that's half the fun,watching the life outside”
simonfJ5753NL, 28 Jan 2017 | Read review
“make sure to choose a room with window !”
459elae, 21 Jan 2017 | Read review
“rooms at the back are away from the main street..”
djgaryuk, 1 Nov 2016 | Read review
5 of 5
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US$23* /night
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Prices are for 1 room, 2 adults
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