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B&B Hanoi Hotel

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594 Reviews from our TripAdvisor Community

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There are newer reviews for B&B Hanoi Hotel
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Showing 469: English reviews
1 review
Reviewed 29 May 2016 via mobile

Staff was incredibly helpful without everything. Helped us book a great party cruise in Ha Long Bay. Room was great and air-conditioned. Would definitely stay here again. Solid WiFi. Showed us where all of the historic landmarks were within Hanoi. Overall such a cheap price and great staff cannot be topped. 10/10

Helpful?
Thank Jon M
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2016 via mobile

Staff is super friendly and helpful. Anything you need or want they are there for you! Our room was very clean and comfortable, one small thing is that the bed are a little firm but nothing unbearable. Location is perfect with tons of restaurants, bars, and attractions easily walkable. Can't beat the price, best value I've ever had.

Helpful?
1 Thank Samuel R
Kevin T, Người quản lý at B&B Hanoi Hotel, responded to this review

Dear Sam, Sunny greetings from B & B Hanoi hotel and Thank you so much for your kind words and recommending us. To hear that your stay was a memorable one and that you will return is our highest reward. We are more than pleased that you like the location, the quietness of the area, the food in our restaurant,... More 

Spain
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2016

Good location, friendly staff. Clean, but old. Our room for the second stay (stayed there for two times, booked it in advance), was ready even before check-in time. We could take a shower in the other room, after check-out as we had late train to Sapa. We didn't like slow WiFi (we didn't need it just for fun, but for... More 

Helpful?
1 Thank Iva-The-Cat
Calgary, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 May 2016

My husband Chris and I were new to Vietnam, and Max (hotel manager) was such a welcoming breath of fresh air after a long journey from Canada. We were welcomed into the heart of Hanoi. We felt safe, well-supported, and very positive about our location right from the start. The room was very good for us, and we had all... More 

Helpful?
2 Thank sissusissu
Kevin T, Người quản lý at B&B Hanoi Hotel, responded to this review

Dear Sissusissu, Warmest greetings from B & B hanoi Hotel! We could not agree more with you and many of our other reviewers that our location is great ... easy access to the main activities in and around the city. I would also like to thank you for your comments that the staff were hospitable and that no request was... More 

Ipoh, Malaysia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2016

Booked this hotel after noticing that the location is quite central and the price seems cheap. Arrived in Hanoi at 4am after taking a bus from Sapa. Went over to the hotel and rang the doorbell, and the staff let us in, and stayed in the reception area where we took a short nap before heading out again. Glad to... More 

Helpful?
1 Thank seepgoh
Kevin T, Người quản lý at B&B Hanoi Hotel, responded to this review

Dear Seepgoh, I am delighted you enjoyed your recent stay; it was a pleasure to have you with us at B & B hanoi Hotel I am thrilled to read that you enjoyed every aspect of your stay. Your personal recommendation means the absolute world to us, thank you so much for taking the time to tell others about your... More 

Level Contributor
176 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 April 2016 via mobile

Excellent service and Friendly and helpful staff are the 2 highlights of this hotel. We got upgraded to a room without a window to the city... Which we thought was a good thing until we heard the noise of the motorbikes (horns). Breakfast was ok.

Helpful?
1 Thank Pangelmar
Kevin T, Người quản lý at B&B Hanoi Hotel, responded to this review

Dear Pangelmar Warmest greetings from B & B Hanoi Hotel ! Wow! Thank you for such a wonderful review of our hotel. We are delighted that you enjoyed your recent stay with us and thank you for sharing your experience with others. We were extremely happy to know that you felt we represented ‘"Surprisingly good"’. We firmly believe that good... More 

Selangor, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2016 via mobile

a verry good staff and perfect location. rich smile and very helpfull. the fantastic moments in Hanoi can't forget and hope will return in Hanoi with same Hotel and verry thankfull to Lisa and all staff in B&B Hanoi Hotel, the places are very walking distance to interesting place in Hanoi expecially Hoan Kim Lake and Water Puppet Show and... More 

Helpful?
2 Thank zuel87
Jakarta, Indonesia
1 review
Reviewed 24 April 2016

The hotel is well located at city center of Hanoi, close to Hoan Kiem lake. The room was both comfort and clean. Besides, all of the hotel staff are very kind and helpful. There was also travel agency in the first floor for you to arrange the trip to several famous tourism spots in Hanoi.

Helpful?
Thank Gunawan W
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 April 2016 via mobile

This is the sort of hotel you can't stop talking about because the employees are so nice and the value is unmatched. My friends and I stayed her for 4 nights and i wish we stayed more. Super clean, delicious free breakfast, and the best service in Hanoi. Literally everyone we met that works there was fantastic. Lisa, both Tomas's,... More 

Helpful?
3 Thank Jack R
Bangkok, Thailand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2016

I've stayed there on Apr 13th-17th. This is the best place for me to stay in Hanoi so far. They offered me the best hospitality. The location is great, right at the center but not busy as much. For my next time in Hanoi, I'd consider to stay in this hotel for sure.

Helpful?
3 Thank SRajj

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 

Additional Information about B&B Hanoi Hotel

Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Region: Vietnam > Hanoi
Price Range: RM102 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from B&B Hanoi Hotel staff and other travellers.
2 questions
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Vancouver, Canada

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Questions? Get answers from B&B Hanoi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the back are away from the main street..”
 of 5 bubbles djgaryuk, 1 Nov 2016 | Read review
“Loved the family room, there was only two of us but so much space and very comfortable”
 of 5 bubbles louisn8, 12 Oct 2016 | Read review
“The 6th floor was very quiet at night compared to the other floors.”
 of 5 bubbles Kjusticet, 28 Sep 2016 | Read review
“Room nur. 301 was Great!!! Big Window”
 of 5 bubbles keckel, 13 Sep 2016 | Read review
“Very comfortable”
 of 5 bubbles dafty90, 22 Aug 2016 | Read review
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