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Hanoi Golden Moment Hotel

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#32 of 573 Hotels in Hanoi
Certificate of Excellence
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Hanoi Golden Moment Hotel
Hanoi Golden Moment Hotel
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310 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Orange County, CA
Level Contributor
157 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 1 week ago

Hanoi Golden Moment was the perfect retreat from the craziness of Hanoi. Ms. Flower made us feel welcome- even before we arrived. She and all the staff were so helpful, they'd do anything for us. Room was beautiful and quiet. Breakfast was quite okay. Really can't recommend this place too highly.

Helpful?
1 Thank stockmktgenius
Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Staff in this hotel is the reason why the stay here is memorable - their service is fantastic and they are very honest. We left a watch in the hotel, and came back to claim it - of course it was waiting at the receptionist counter for us. Room was clean and well lit, and location was awesome, right smack... More 

Helpful?
1 Thank Curselock
Townsville, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Fantastic staff, Great Location, Great rooms. Have been staying at this hotel recently whilst staying in Hanoi and could not fault it at all. The reception (both day and late at night) were friendly and courteous , laundry was sought to promptly and it is in a great location (walking distance to everywhere in the Old Quarter) I’ll be back….

Helpful?
1 Thank Darren H
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for six nights and it was a great hotel. Everyone of the staff were exceptional. Stayed in the junior suite with balcony and room was very clean. Great location and friendly staff,what more can you ask for!!!! We even tried to book again for the following week after a halong bay tour but unfortunately if was booked... More 

Helpful?
2 Thank dave d
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago via mobile

The people there are very nice but some of them are also not very competent. When I arrived, it took 30 min and three person to check me in. My room was basically very nice but I only had one tiny little window. Acceptable for a hostel but not for a three star hotel that charges 50 Dollars per room.... More 

Helpful?
Thank Katrin W
GM H, Manager at Hanoi Golden Moment Hotel, responded to this review

Dear Ms. Katrin Wewel, How are you? I do hope you are well. Firstly, on behalf of Hanoi Golden Moment Hotel and all staffs who working here to say thank you so much for choosing our hotel with your stay in Hanoi. Secondary, I'm concerned about the matters you experienced at our hotel during your recent visit. I'm writing to... More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 October 2016 via mobile

Very good discount hotel with a nice room and friendly staff. The breakfast was included and was very good for the price. The breakfast had a wide range of dishes that could be either ordered or available in a buffet.

Helpful?
1 Thank Seevnow
Melbourne Australia
Level Contributor
178 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 20 October 2016

I was so impressed by this lovely hotel, definitely my favourite in Vietnam. We organised a car to pick us up at the airport and sure enough they were there, when we arrived at the hotel,the staff came out to the car which was across the street to take our bags and guide us into the hotel. Once in we... More 

Helpful?
2 Thank optionalextras
Sydney, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 October 2016

What an absolute gem, in old HaNoi, a few blocks from the lake and moments from a ton of good, reasonably priced restaurants. My room was spacious and well appointed in chic black and white decor with touches of burgundy red. Breakfast was good. Laundry was efficient and well priced at a rate by the kilo rather than per piece.... More 

Helpful?
1 Thank GailD134
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

Choose here to savor old quarter and heart of old Hanoi.Quaint shops nearby with traditional food.Hotel service was good from check in to check out.Cafe served simple breakfast but good enough.Will revisit

Helpful?
Thank Stephenagain
Nuneaton, United Kingdom
Level Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 October 2016

This hotel was excellent, the staff are extremely friendly and cannot do enough for you. They can also arrange your day trips for a competitive price with pick up from the hotel. The location is great, very close to the local night market and a 5 min walk to the central lake and some 'western' food outlets. The rooms were... More 

Helpful?
2 Thank wixey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Hanoi Golden Moment Hotel (Formerly Hanoi Golden Sun Moment) is located in the heart of Hanoi's old quarter, just a stone's throw away from the famous Hoan Kiem Lake. All of our rooms are tastefully furnished to the highest standard with a stylish décor of dark wooden furniture contrasting with white and hints of bright red giving these rooms a trendy modern feel. This cosy hotel is run by a small team of professional, highly trained and enthusiastic staff who will do everything in their power to make your stay in Hanoi an unforgettable one. At the Hanoi Golden Moment you will experience many special moments such as: A moment of peace, a moment of romance, a moment of fun and so on. Here are some questions for you: *How long is a moment? *What is a moment? *What kind of moment are you looking for in Hanoi? These will certainly be our answers: *A moment of great time * A moment of peace * A moment of great friendship * A moment of good food * A moment of romance * A moment of colour * An effortless moment * Or simply be .... -------- A moment of Hanoi ------- ... more   less 

Additional Information about Hanoi Golden Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 100000, Vietnam (Formerly Hanoi Moment Hotel)
Region: Vietnam > Hanoi
Price Range: RM133 - RM849 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Golden Moment Hotel 3*
Number of rooms: 9
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Hanoi
#17 Family Hotel in Hanoi
#45 Best Value Hotel in Hanoi
#64 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Golden Moment Hotel staff and other travellers.
2 questions
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Cardwell, Australia
over a year ago

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Questions? Get answers from Hanoi Golden Moment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tip well and it will get a long way...”
 of 5 bubbles darrenh779, 17 Nov 2016 | Read review
“603 was perfect.”
 of 5 bubbles optionalextras, 19 Oct 2016 | Read review
“Balcony Junior Suite is my recommendation”
 of 5 bubbles GailD134, 15 Oct 2016 | Read review
“The classic room is without window, you need to book a deluxe to have it.”
 of 5 bubbles veronicar353, 9 Sep 2016 | Read review
“Higher floor front view of the old quarter bustling street”
 of 5 bubbles WIL-JKT, 29 Jul 2016 | Read review
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