We was walking past and looking for a place to stay so we asked in here and the man took us up to our room although he seemed hesitant about it which was odd. Then we gave him our passports and he left. The room...More
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We were moved here after our aircon unit broke in our booked hotel. The room was fine. The plumbing wasn't great but the water was hot. The mattresses are thin foam and really poor quality. Our door was half translucent plastic - we hung a...More
Lift is extremely slow. You would prefer walking downstairs than waiting the lift. You will get faint speaking to counter staff , who don't understand simple english. Draw him the thing u want can be easier than talk. If u request a toilet paper, he...More
On paper this is a good value hotel with decent facilities and a convenient location. I was more than happy with it the moment I arrived but once you look closer you get the feeling it's a place that has let things slip on the...More
I don't get why people are saying 'unfriendly, avoid' etc. Makes no sense to me - were those reviews posted by competing hotels? Anyway my experience was of 100% very friendly staff - keen to help, bubbly, interested in me but not in my face....More
"Stay away unless you don't want to enjoy your visit to Hanoi!!!"