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Travelmate Hanoi Hotel

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34 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Perth, Western Australia
Reviewed 15 April 2011

What this hotel lacks in luxury it certainly makes up for in friendly and wholehearted hospitality. Jackie and his lovely family cant do enough to make you feel welcome - nothing is too much trouble. The location could not be better - it is close to everything including a wonderful restaurant nearly opposite. It was extremely reasonable in price and...

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1Thank jesteed13
Birmingham, United Kingdom
Reviewed 16 March 2011

Found this place by chance. Great value rooms and excellent service. We were offered dinner and breakfast at no extra charge and the staff were always willing to help with information and advice. We booked a trip to Halong Bay with www.legendbaycruise.com which was terrible but the staff at the hotel helped us to sort out a refund. I would...

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1Thank RJLilley
Inverbervie, United Kingdom
Reviewed 30 January 2011

we were made to feel very welcome by Jackie and his brother Viet. Very helpful guys and comfortable budget accommodation... Viet even took us for a tour round the city, could not have asked for friendlier hosts.

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1Thank Loooin
Tallinn, Estonia
Reviewed 1 December 2010

We liked to stay at Travelmate hotel a lot. Jackie and his family are very nice people and the hotel as well. Location is excellent, room nice and clean, complimentary Wifi. We booked Sapa and Halong Bay tours through Jackie and everything was perfect. Highly recommended budget hotel! We were even invited to have a dinner with Jackie and your...

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Thank Einroos
Lossiemouth, United Kingdom
Reviewed 4 November 2010

Stayed here after Jackie met us in the street and asked us to come view his hotel after we''d chosen not to stay at one of the hostels due to is poor quality. The hotel is great condition and the rooms are an absolute bargain, only $5 per night each (the same as a hostel dorm) for a triple with...

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Thank Pluto83
Dublin, Ireland
Reviewed 1 November 2010

This is an excellent place to stay in Hanoi, I could say nothing bad about the hotel and lots of good things. Jacky, the owner, is so helpful. Speaks excellent English and can arrange anything you want at a reasonable price. He also prepared us dinner once and occasional snacks free of charge. The accomodation itself is of a very...

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Thank facepalm10
tel aviv
Reviewed 24 October 2010

Jackie the owner picket us up from the street while we were looking for a place to stay, i was skeptic at first that he would offer us something good but we said we'll have a look. It was only towards the end of our trip in Vietnam that we understood that Travel Mate was the best place we stayed...

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Thank michaeld54

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Why you should choose Travelmate Hanoi Hotel??? Best Location: Right in the centre of Hanoi Old Quarter, 3 min. walk to the Hoan Kiem Lake and Catholic Church. There are many hotels, bars, restaurants, shopping malls surrounding. Friendly and helpful people: Under the management of Mr Jackie with a slogan "Let's be travelmates," always have fun, like at home are all what you feel when you are in Travelmate Hotel- Great Value to Customers: We always try our best to provide you best service with the possible lowest cost by adding value to our products day by day.- Travelmate is a meeting point to make friends, situated in the heart of Vietnam’s capital city, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. Travelmate Hanoi Hotel is surrounded by local cafes, shops, restaurants, markets, bars, art galleries, and only a 5 minute walk to Hoan Kiem Lake, the most photographed attraction in Hanoi. You are undoubtedly at the doorstep of experiencing real Hanoi life when you stay with us. This newly renovated hotel boasts extremely spacious rooms, offering panoramic views from your balcony, western style bathrooms, and comfy beds. All rooms feature air conditioning, mini bar, and an LCD television, with free wifi throughout, and free internet computers in the lobby. At Travelmate Hanoi Hotel we will make sure you get the most out of your stay in Vietnam, with tours that guarantee great value, hotel restaurant with free big breakfast, fruit, tea and coffee available all day, the cafe caters both Vietnamese and Western cuisines, a bar, and a luxury gift shop for all those Western comforts you miss while travelling. When you first arrive in Hanoi, this renowned, distinct culture of conical hats, motorbikes, beeping horns, and plastic kids chairs can be a lot to take in. Being former travellers ourselves, we understand the importance of a comfortable, stress-free stay, and have arranged tours, handy facts and information, and 24hr reception, to ensure the most valued experience possible. Book with Travelmate Hanoi Hotel today to guarantee a truly amazing stay in this exciting, vibrant and captivating city. ... more   less 

Additional Information about Travelmate Hanoi Hotel

Address: 12 Chan Cam St, Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Hotel Class:2 star — Travelmate Hanoi Hotel 2*
Number of rooms: 15
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Feel free to ask to see the room first. They'll be happy to give you a peak before you commit.”
Chris_Minnefornia_US, 14 Feb 2014 | Read review
“Choose another hostel! This is in a good location, but there are plenty of others in this area too!”
KateF436, 18 Mar 2013 | Read review
“we paid $9 and got tv, fridge, balconey a double bed and a single bed so base your bartering around that”
turbominicooper, 25 Feb 2013 | Read review
“Don't get mislead by his new web-sites - pictures do not show the real rooms!”
R8888, 8 Jun 2012 | Read review
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