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Hanoi Alibaba Hotel

07/05/2017 08/05/2017
1 room 2 adults 0 children
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100 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Motherwell, United Kingdom
Reviewed 28 April 2016 via mobile

Unfortunately in this case you get what you pay for! Location was the best thing about this hotel as the rest of it is really ran down one of our least favourite places we have stayed in SE Asia! Staff were pleasant enough and helped us arrange a fantastic and reasonably priced trip to Halong bay! Hotel needs a lot...

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Thank Paulaaaam
Italy
Reviewed 24 March 2016 via mobile

The service was terrible,the owner of the hotel was rude and dishonest with prices.the room don't look same as the pictures, dirty place(the bed wasn't clean and the tower provided too, no hot shower and the wifi didn't work.I had the worst experience ever here in Asia.!!! Spend $2 more and go next door.

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2Thank vanessaseveri1993
Copenhagen Region, Denmark
Reviewed 12 March 2016

Staying this hotel at the top floor for four night. Amazing view and a quite charming room. Was a bit cold, but nothing a blanket couldn't handle. The hot water in shower had small interruptions. The staff was really helpful and made me feel very welcome. I had a really good stay. All in all very good value for the...

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Thank Simon W
Hoi An, Vietnam
Reviewed 11 March 2016

I have booked two nights at this hotel via booking.com on the day of my travel to Hanoi. After a long bus journey from Sapa, I turned up at the hotel and just to be told that they were fully booked and I had a go and find somewhere else to stay at 10.30 pm. The receptionist were so rude....

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Thank hoasonghy
Reviewed 24 February 2016 via mobile

Lights and sink wasn't working. When we arrived at the hotel bed cover wasn't changed!.. There were some dead cockroaches on the floor! We went to look for another hotel, Even though we didnt stay at the hotel booking.com still took the money from my credit card unfairly!... We complaint to booking.com and we still havent received any reply!..

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Thank Özge Ç
Monroe, Louisiana
Reviewed 24 February 2016

I made a reservation for Alibaba Hotel through tripadvisor's link to booking.com. When I arrived at the hotel they told me they were out of rooms. I told them I had a reservation, and they shrugged. I had even noted on my reservation what time I was going to arrive, and I was right on time. I would encourage you...

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1Thank Walt S
Hanoi, Vietnam
Reviewed 5 February 2016

It was amazing, for price you pay. We stayed for 1 night and then we went on the golden bay cruise round halong bay, hotel arranged at a great price. We booked an overnight trip to halong bay with them and te hotel even rang up the boat to check how we were getting on. They helped us with any...

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1Thank MAX14788
Romania
Reviewed 20 January 2016 via mobile

Very bad smell in the room , so bad that it is almost impossible to sleep, also the bed it is ablsolutely horrible. Internet is not working . When i ask about internet in reception a very nice pleople with a big smile give me a new connection but surprise not working Only the location it is good on this...

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Thank girlextreme
Bucharest
Reviewed 16 January 2016

Rooms smell bad, walls are peeling, and the mattress had more broken springs poking at me then I have ribs. Location is ok and the place seems safe enough but these are the only positives. Also this is the only place i stayed at in vietnam that didn't have working internet.

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Thank danno81
Taiwan
Reviewed 7 January 2016

Didnt have time to compare with the other hotels so we booked this one in rush which I was a bit regret. Paid 15usd for double bed with AC bathroom, wifi only works well on the first floor. We stayed in the room on the top floor, its probably the worst one when I traveled in Vietnam. I couldnt sleep...

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1Thank Ashtsui

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
HA NOI ALIBABA HOTEL is located right in the center of Old Quarter in Hang Be Street. It takes only 2 minutes by step from hotel to Hoan Kiem Lake and the Thang Long Water Puppet Theatre Show. HA NOI ALIBABA HOTEL are within 5 minutes by walk to discover Hanoi Old Quarter and visit the Night markets in Hang Ngang, Hang Dao Street. Surrounded by many hotels, local restaurants, tour agent, banks. ... more   less 

Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Region: Vietnam > Hanoi
Price Range: RM44 - RM83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Alibaba Hotel 2*
Number of rooms: 25
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Alibaba Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balcony good street view”
192duyd, 28 Apr 2016 | Read review
“Top floor with view of the street”
simonwX8071BS, 11 Mar 2016 | Read review
“ever room with bathroom”
199nhungn, 11 Dec 2015 | Read review
“Make sure you get a room with airconditioning, because it is pretty hot in Hanoi during the summer.”
Joost_Carola, 20 Aug 2014 | Read review
“Choose deluxe or superior room with better balcony city view.”
Fiona613, 28 Jun 2014 | Read review
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Prices are for 1 room, 2 adults
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