We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gondola Hotel

Show Prices
#94 of 578 Hotels in Hanoi
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gondola Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

541 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gondola Hotel
See the most recent reviews
Showing 392: English reviews
Reviewed 14 February 2017 via mobile

Great little hotel in Hanoi's Old Quarter. Centrally located and a 5 minute walk from the lake. Quiet room and good service - staff were always happy to help. Breakfasts were good with quite a variety to choose from.

 Report
Helpful?
Thank Jamie C
Cape Town - S.A
Reviewed 30 January 2017

The hotel is centrally located in the city and is a close walk to nearby sights like the Hoan Kiem lake and the theatre for the "water puppet show" which about 2 blocks away. We stayed here for 3 nights in total and used the hotel as a central point for our tours outside the city (to Halong bay). Good...

 Report
Helpful?
Thank IndianJane
Amsterdam, The Netherlands
Reviewed 28 January 2017

OK hotel on a good location. Hotel looks like it could use a good update. We got a room without windows. Normally not my choice, but we decided to go with it, since we stayed only for one night. The room was small and we could not walk around the bed without bumping into furniture or our bags. The bathroom...

 Report
Helpful?
1Thank Yuur
Berkeley, California
Reviewed 26 January 2017

We used the Gondola Hotel as our staging area for trips to Sapa, Hoi an, and Halong Bay. On 4 stays we had 4 different rooms on 4 different floors. In general, the hotel is clean and comfortable. The staff are friendly and helpful. The location, a block from lake Ho Hoahn Kiem is excellent. Wifi in the rooms was...

 Report
Helpful?
Thank paullitsky
Ipswich, Australia
Reviewed 21 January 2017

I stayed in the Gondola on 3 separate occasions recently. The staff were lovely - very helpful and thoughtful. The rooms I stayed in were different each time and 2 of the 3 of them were very high quality. The other was good, but older.

 Report
Helpful?
Thank TRAVELLINGALONE068
Kamloops
Reviewed 17 January 2017

Recently stayed at the Gondola, Front Desk staff, excellent... friendly welcome, efficiently checked in.... offered an up grade... took it and it was great ! Bathroom clean and up to date, bedroom good size and in good condition. B'fast adequate... centrally located, easy to walk everywhere once you've learned to handle Hanoi traffic ! Loads of good coffee shops and...

 Report
Helpful?
Thank Forres47
Ostrava, Czech Republic
Reviewed 16 January 2017

Hotel is in quiet part of old town near lake. Hotel staff is almost not speaking english. We have been there two nights in exclusive room (window to lake). When we came to roome there was a rat (at 2 am morning) and they changed the room to lower level (without window). We expected some discount but we get apology...

 Report
Helpful?
Thank asalomon24
Sydney, Australia
Reviewed 14 January 2017

Stayed at Gondola Hotel in the old quarter very close to the lake. Small stalls mini marts pubs and entertainment in abundance. The people are generally friendly help full and honest and all ways looking for some one to practice their English language skills on... The Hotel itself is small but very nice staff all ways willing to help service...

 Report
Helpful?
Thank Anndrew B
Honolulu, Hawaii
Reviewed 12 January 2017

Stayed 4 nights around New Year's Day. A bloc from the Lake and two blocs from the water puppet theater. My husband and and I both in the mid 70s could easily walk to the French Quarters as well as enjoy the Old Quarter. The reception and the support staff were very helpful and always with smiles. The hotel room...

 Report
Helpful?
Thank takechan2014
Toronto, Canada
Reviewed 9 January 2017

Hotel is in a great location and walking distance to restaurants, markets and sites. The rooms were clean, wish there was a mirror in the bedroom area, there was only a mirror in the washroom and this makes getting ready with multiple people in the room difficult. Breakfast was ok but wish it had better quality breads. Staff were friendly.

 Report
Helpful?
Thank smileysm2000

194 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (153)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (26)
Viewed
View from Room (17)
Viewed
Dining (16)
Viewed
Bathroom (11)
Viewed
0:48
Videos (1)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Room/Suite (22)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.0 km away
The Palmy Hotel & Spa
The Palmy Hotel & Spa
#88 of 578 in Hanoi
259 reviews
0.0 km away
Sunline Hotel
Sunline Hotel
#98 of 578 in Hanoi
145 reviews
0.1 km away
Heart Hotel
Heart Hotel
#102 of 578 in Hanoi
259 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Hanoi Imperial Hotel
Hanoi Imperial Hotel
#114 of 578 in Hanoi
638 reviews
0.1 km away
Hanoi Morgans Hotel
Hanoi Morgans Hotel
#53 of 578 in Hanoi
506 reviews
0.1 km away
Hanoi Pearl Hotel
Hanoi Pearl Hotel
#75 of 578 in Hanoi
1,046 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Price Range: RM154 - RM427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Asiatravel.com Holdings, Travelocity, Agoda, Booking.com, Priceline, Cancelon, Hotels.com, TripOnline SA and Cheap Tickets so you can book your Gondola Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gondola Hotel staff and other travellers.
3 questions
Ask a question
6 months ago
over a year ago
Singapore, Singapore
over a year ago

See all questions (3)

Questions? Get answers from Gondola Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the rooms ending in 05...large and very quiet.”
aubsters, 20 Apr 2017 | Read review
“Rooms above are noisy though bar on top floor may also be noisy”
Chris337, 27 Feb 2017 | Read review
“Be prepared to get a room without a window.”
Yuur, 28 Jan 2017 | Read review
“Make sure the shower doesn't leak”
paullitsky, 25 Jan 2017 | Read review
“The 8th floor is close to an upstairs area where it's possible to have a drink and look out over Hanoi while not hearing the traffic.”
TRAVELLINGALONE068, 20 Jan 2017 | Read review
5 of 5