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Gondola Hotel

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#88 of 573 Hotels in Hanoi
Certificate of Excellence
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499 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Level Contributor
5 reviews
3 hotel reviews
Reviewed 14 September 2015 via mobile

The rooms are very small but that's fairly normal for the area. The staff are very helpful and the inside of the building is nice. Our tour arrived back at the hitel at 5am one day, if yiu gave a similar itinerary make sure you organise early check in, some people in our group didn't and had no room until... More 

Helpful?
Thank Tayls C
New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2015

It was very nice stay here and got a good deal from Agoda. Hotel staff was very much attentive and helpful specially front lady Zudith. She supported a lot even for arranging the taxy to make sure with the taxi driver due to language problem. They have upgraded my room from deluxe to junior suit with balcony. it is nice... More 

Helpful?
Thank AKS2013
Nadi
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 September 2015 via mobile

Good hotel in a great location where you can walk to lots of shops, restaurants, street food and even what appears to be a beer street. Breakfast is a good variety and staff are quite friendly. Room 305 is nice and large compared to most rooms in vietnam. Would I stay here again? Yes!

Helpful?
Thank Flyaroundtheworld656
Malta
Level Contributor
3 reviews
Reviewed 6 September 2015 via mobile

great location right next to Hoan Kiem lake and within walking distance to Hanoi's main attractions. The room was nice and very clean and the staff was really nice and attentive. Would definitely recommend.

Helpful?
Thank Audrey V
Kuching, Malaysia
2 reviews
Reviewed 21 August 2015

Me and my wife stayed at Gondola for our Hanoi Honeymoon from 2015-08-16 to 2015-08-22. The staff has been nothing but excellent from Day 1 till 7. From Front Desk to Housekeeping, everybody was very friendly and very helpful, not just towards me and the missus but to other guests as well. The Guest Relations Manager, Ms Annie was also... More 

Helpful?
Thank FidelisGVR
Flushing, MI
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2015 via mobile

I stayed a total of 4 nights, with a trip to Halong Bay in the middle. The first room was great with no problems. The second room, 605, had an air conditioner that turned itself off for no reason. I woke up to a very warm room both nights when it had shut off, and did not sleep well the... More 

Helpful?
Thank James P
United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 August 2015

Stayed at theGondola for 3 nights and found the hotel to be of a good standard for 3 star. Good location and in a quiet street in a busy city. When our trip to Halong Bay was cancelled, the staff were very helpful in contacting the travel agent for us so that we could make alternative arrangements. They were also... More 

Helpful?
Thank Allouttotravel
Portsmouth, England, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 August 2015

Quite a basic hotel. The staff were friendly and eager to help though. It felt safe and the location was good. Small rooms and basic bathrooms. Could have been cleaner. Breakfast was poor with little choice.

Helpful?
Thank Ali K
sydney
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2015 via mobile

Lovely hotel in a great location right near the lake in walking distance to a lot of attractions. The staff are fantastic really friendly and helpful i arrived late back from sapa and was hungry and even though the restaurant was closed made me a meal . Would stay again and recommend to all

Helpful?
Thank leanne r
Bangkok, Thailand
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 July 2015

We had gone to Hanoi for a couple of reasons. The primary was the opening of a friend's business and I figured as long as we were there we would see some of the other sites to see. Being a US Veteran of Vietnam I needed to see a couple of things. I needed to see the remnants of one... More 

Helpful?
1 Thank ChalisanJim

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Price Range: RM164 - RM809 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Gondola Hotel staff and other travellers.
3 questions
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1 month ago
over a year ago
Singapore, Singapore
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room up high for the view”
 of 5 bubbles S6021ZAannem, 23 Nov 2016 | Read review
“One or two of the rooms do not have windows. Make sure you have a room with a window.”
 of 5 bubbles StevenAlexNorth, 21 Nov 2016 | Read review
“Room 701 was brilliant.”
 of 5 bubbles paxcot, 9 Nov 2016 | Read review
“Always ask to see the room before buying it. Caveat Emptor!”
 of 5 bubbles Jarhead2013, 3 Oct 2016 | Read review
“For US$15 more you can get a balcony room -- good if you stay awhile.”
 of 5 bubbles 201MichaelL, 3 May 2016 | Read review
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