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Gondola Hotel

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#87 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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518 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Reviewed 10 December 2015

the bathroom shower has mold all over the place. They really don't care to remove it. I even ask for an upgrade to the suite and it has even more mold than the regular deluxe room. Other than that the room is ok. My first impression is the bathroom. If they keep the bathroom clean then everything else is clean....

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1Thank Nhu A
Bozeman, Montana
Reviewed 3 December 2015

Wonderful hotel on a quiet alley with a friendly, capable and attentive staff. Two minute walk to the lake; surrounded by interesting shops and cafes; great bedding; comfortable rooms. I had some challenges with my schedule which the staff accommodated seamlessly. This hotel doesn't just check the boxes, it excels - price, comfort, privacy, location, staff.

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Thank Dave D D
Dhaka City, Bangladesh
Reviewed 25 November 2015

We were in this hotel through Tonkin Travels. My personal experience about this hotel is superb. This hotel is situated near Hoan Kiem Lake.Stuffs are excellent. At the time of arriving they will serve you the welcome drinks and also will share you the Hanoi guide in brief which will be very much helpful for you. Rooms are spacious and...

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3Thank Rupam0079
Hamilton, Canada
Reviewed 22 November 2015

I started looking into this hotel months in advance, and the girl I corresponded with, Ms. Annie, was always so helpful and punctual with getting back to me with information that I needed. We also booked our cruise to Halong Bay with her, and our initial cruise did not work out, since they weren't doing the 3 days/ 2 nights...

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2Thank Szasza P
Perth, Australia
Reviewed 28 October 2015

The Gondola Hotel, located in the centre of the Old Quarter, is the perfect base for exploring by foot the narrow streets and lanes of this part of Hanoi. Forget the bigger expensive commercial hotels and treat yourself in this wonderful boutique hotel. The hotel is sparkling clean, well maintained, modern with beautiful cosy rooms. It has an elevator servicing...

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2Thank Jack E
Port Macquarie, Australia
Reviewed 26 October 2015

This hotel was ideally situated for us. Its centrally located and we were able to walk to all the place we wanted to see. We love to eat as the locals do. On one occasion the reception staff actually walked us to a "local soup kitchen" in a back alley. We stayed here twice during our recent visit. The "superior"...

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1Thank RickHodges44
Reviewed 24 October 2015 via mobile

Gondola hotel was situated near hoan kiem lake and old quarter. It is a small hotel but serves the purpose. We arrived at 130am and to my surprise all hotels have lights off. Our driver knocked and the bellboy sleeping beside the door opened the lobby. They were quick ang gave us the keys to our room. We arrived in...

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Thank kitty_cat_0318
Sydney, Australia
Reviewed 18 October 2015

The room was clean and modern in a quieter street in the old quarter. The hotel is within a 5 minute walk of the lake and main shopping area. There is a view of the lake from the upper rooms. The breakfast was a good standard and there is a good variety of foods. The best part about this hotel...

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Thank Heiel
Reviewed 6 October 2015 via mobile

The Gondola is right in the middle of town in Hanoi the the greeting on arrival was amazing and any help is ongoing. The beds are so comfortable the food here is also very good. The rooms a very spacious and clean.

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Thank Pearl B
Suva, Fiji
Reviewed 22 September 2015

For the price, this hotel was ideally located down a narrow street right in the midst of the Old Quarter. You can easily walk to many sights in this part of Hanoi, including a large selection of small local restaurants, shopping streets, the lake, etc. The room was very nice as well, although on the small side, particularly when you...

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Thank vatuvia

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Price Range: RM165 - RM303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Gondola Hotel staff and other travellers.
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3 months ago
over a year ago
Singapore, Singapore
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 8th floor is close to an upstairs area where it's possible to have a drink and look out over Hanoi while not hearing the traffic.”
 of 5 bubbles TRAVELLINGALONE068, 20 Jan 2017 | Read review
“All areas seemed quiet considering it was down town”
 of 5 bubbles Forres47, 17 Jan 2017 | Read review
“Rm 501 had good WiFi, 701 was nonexistent/erratic. All street side, but well sealed windows and glass doors, no noise to bother our sleep.”
 of 5 bubbles takechan2014, 12 Jan 2017 | Read review
“Go somewhere else”
 of 5 bubbles DaveyGravy, 30 Dec 2016 | Read review
“Ask for a quiet room, on a higher floor away from lift.”
 of 5 bubbles marshatraveller, 12 Dec 2016 | Read review
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