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Splendid Star Suite Hotel

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555 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 2 days ago NEWvia mobile

Staff was extremely pleasant and helpful. Room was very big and comfortable. However, hotel has no lift but staff will help with luggage and the climb is manageable. Wifi here is strong. The hotel is in the Old Quarter area and within walking distance to many famous attractions.

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Thank Charlene C
Reviewed 2 days ago NEWvia mobile

I would like to thank Mrs Lisa and the team for great service that you provided me. They organised all my tours (sapa and Halong bay) and took care of my luggage as I was moving from one hotel to another and also upgrade my room. Great location middle of everything and easy to access. I recommend this hotel if...

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Thank Rasanga J
Reviewed 4 days ago NEWvia mobile

I would recommend this hotel as the location is good and the service is excellent. Please look for Lisa as she is very helpful :) The hotel is a good base to travel to the different tourist attractions and there's free wifi yay!

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Thank Hisbelovedj H
Sydney, Australia
Reviewed 5 days ago NEW

Great location in the centre of Hanoi! Good rooms with everything you need to get a decent rest and have plenty of time to explore the city! The staff speak english very well and were extremely helpful with any needs that I had :)

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Thank nelson740
Reviewed 1 week ago NEWvia mobile

We stay in here for 3 night, and 1 night we go to ha long bay. Everything we arrange with Lisa.and all is excellent. Breakfast is really good with many choice.staff is friendly and helpful.we will be back next time

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Thank Tuty H
Singapore, Singapore
Reviewed 1 week ago

The significant landmark in french quarter - St. Joseph's Cathedral is just located across the street from the hotel. Hoan Kiem Lake is not more than 10 mins walking distance and you will pass by souvenir shops, cafe, restaurant along the way. The staffs were very friendly and they can speak good english. They recommended the local food around the...

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Thank biii21
Reviewed 2 weeks ago

Great service from when we walked in the door! Bit of miscommunication over an issue with our room (our room had no hot water), but they first offered to upgrade as to a more expensive hotel in their chain, then to an identical room in this hotel! Breakfast the next morning was a buffet with a menu that you could...

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Thank Jacob H
Reviewed 2 weeks ago via mobile

Amazing accommodation, facilities and a convenient location. Their service was really great! Lisa at reception is particularly helpful and accommodating. I would highly recommend staying here when in Hanoi as the staff really do go above and beyond to make sure you enjoy your stay.

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Thank Andrea W
Reviewed 2 weeks ago via mobile

Excellent service, clean and tidy. Go out of their way to please Customers, good choice for breakfast .staff very friendly ,warm and polite .around hotel have many bars and Restaurants. They also have pick up from airport to hotel even we arrived at 2 am.

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Thank Lan N
St Albans, United Kingdom
Reviewed 2 weeks ago via mobile

It's a lovely hotel where the staff are very friendly and helpful. Room a little bit small and would have liked a double but the location is amazing right in the heart if Hanoi old quarter. Hanoi city very pleasant to walk around and feel for the country

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Thank fordkate

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 

Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: RM137 - RM368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Suite Hotel staff and other travellers.
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Questions? Get answers from Splendid Star Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor to avoid the noise from the street”
 of 5 bubbles biii21, 29 Nov 2016 | Read review
“Best location with best service”
 of 5 bubbles LyviaC, 11 Oct 2016 | Read review
“Ask for a low floor if it is possible.”
 of 5 bubbles gillian817, 23 Aug 2016 | Read review
“All rooms are big and quiet”
 of 5 bubbles 529filiper, 18 Aug 2016 | Read review
“Romantic room is suitable for couples but the ring bell may be a bit loud”
 of 5 bubbles Aries_Chu, 18 Aug 2016 | Read review
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