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Splendid Star Suite Hotel

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580 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Buenos Aires, Argentina
Reviewed 31 July 2016

I stayed in a 1st floor room that has a balcony to the street in front of the Cathedral. In spite of hearing the Cathedral bells, after a while you don´t notice them. The room is very spacious and also the bathroom (the only problem is that it does have elevator so it is not a good option with people...

Thank Laura G
Newcastle upon Tyne, United Kingdom
Reviewed 26 July 2016 via mobile

My friends and I stayed in this hotel for a few nights and had a great time. There were 5 of us and managed to all stay in a family room. The room was very clean and a good size. The staff were just incredibly helpful and all lovely! They helped us organise trips to the north of Hanoi and...

Thank cmstaylor
Isle of Man, United Kingdom
Reviewed 22 July 2016 via mobile

This hotel was great, very clean and friendly staff. They booked us train tickets and even came with us to the station to carry our bags!! Couldn't get better service. Wifi was really good, breakfast was great you could pick anything and more off the menu! There was no list just stairs but this was fine even for the 5th...

Thank Jbm12354
Reviewed 16 July 2016 via mobile

We stayed here for a few nights and the hotel staff were very friendly. They helped us organise a two day trip to Tam Coc and a train for us to continue our travelling. The rooms are clean and spacious, and they have powerful showers! The hotel is in a great location, with lots of tasty food nearby. There's an...

1Thank Mike B
Reviewed 28 June 2016

I rate this hotel highly because of the staff. Special thanks to the guys on night shifts. I checked in at around 2am and he was there waiting. I checked oit three days later at 6am and he gave me a packed breakfast. Too bad, I did not know his name to thank him. Everything was clean. Perfect location close...

2Thank sime918
Reviewed 22 June 2016 via mobile

I loved staying at the splendid star suites. Phillip and the rest of the staff were so friendly and really made the place great. Full of info and advice for first time Hanoi travellers. Perfect location just on the outskirts of old quater.

Thank Jackie P
Brisbane, Australia
Reviewed 21 June 2016

The staff at this hotel were incredible they went above and beyond to accommodate us. On arrival we were given fresh fruit and delicious lemonade. The manager I believe his name was Philip was a great help he sat us down and told us were we should go visit. We were greeted everytime we entered or left the hotel by...

Thank tabithaborrego
Singapore, Singapore
Reviewed 18 June 2016

Upon arrival at the hotel, we were welcomed by the friendly staff who gave us a nice drink and some slices of dragon fruit. We were given a run through of the things to see and do around Hanoi while they prepared the room. Throughout our stay, the staff was consistent with their treatment and made the stay an amazing...

Thank Esmond L
Windsor, United Kingdom
Reviewed 15 June 2016

Our star at the splendid star suite hotel was wonderful. The Philip and the staff were extremely friendly and helpful in every aspect of our visit to Hanoi. A ca was arranged to pick us up and drop us off at the airport, drinks were brought to us every time we came back from exploring. The hotel location is fantastic...

Thank Gabriella H
Cairns, Queensland, Australia
Reviewed 11 June 2016

Budget style hotel near most of the attractions. Staff very friendly, happy and helpful. Good choice of set breakfasts, Hotel arranged airport transfers and 2 day, 1 night trip to Halong Bay. No issues apart from the noise of the church bell which is out of the control of the hotel.

5Thank Troy D

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 

Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: RM142 - RM258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor will be better”
 of 5 bubbles manh79, 18 Jan 2017 | Read review
“Book for the "honeymoon" room if you like flowers on your bed.”
 of 5 bubbles sign0rk, 2 Jan 2017 | Read review
“Rooms at the front have better views.”
 of 5 bubbles bevb6565, 16 Dec 2016 | Read review
“Choose a higher floor to avoid the noise from the street”
 of 5 bubbles biii21, 29 Nov 2016 | Read review
“Best location with best service”
 of 5 bubbles LyviaC, 11 Oct 2016 | Read review
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