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Splendid Star Suite Hotel

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552 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Reviewed 10 May 2016 via mobile

We stay at this hotel for total 6 nights and all their services are very good. Room is nice, staff's are very nice and helpful. The one day trip suggested by Lisa (the hotel manager ) is very good experience for us. The breakfast have a lot of choices and we can order as many as we want. Most of...

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1Thank Catherine Chan C
cedar city
Reviewed 2 May 2016

Centrally located, right across the street from the Catholic cathedral. The staff was very helpful and friendly. Breakfast was outstanding. Room was clean. Would recommend this hotel to anyone wanting to visit the old section of Hanoi.

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1Thank cjcedarcity
Reviewed 2 May 2016 via mobile

Great hotel close to the beautiful lake and good resturants/coffees. The staff was very kind and helped us with bookings for both Halong Bay and train to our next stop. We could order free juice, coffee and te all the time, which was great. I really recommend this hotel when you visit Hanoi!

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1Thank Martinrosen
Yangon (Rangoon), Myanmar
Reviewed 25 April 2016 via mobile

It's just like a home stay rather than staying in a hotel. The staff are friendly and helpful. If you book through their website and if you are staying there for more than three nights, you can ask for free airport pick up. The location is good. Everything is within a walking distance. Many local food stalls and small boutiques...

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1Thank Su H
Reviewed 18 April 2016 via mobile

For the price you pay it's an excellent hotel, and also some very friendly staff. Breakfast is also good, and you order it a la carte, so everything is made to order and very fresh:) so yeah for a low budget hotel, this comes highly recommend....

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Thank Jef N
Canterbury, United Kingdom
Reviewed 12 April 2016

The hotel is very nice away from the old quarter and the rooms are well decorated, clean and pleasant to stay in. You could do a lot worse than stay here as the service is also very good. The rooms are spacious and the Wi fi is good. The hotel is near to Hoan Kiem Lake and a 15 minute...

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Thank AndyGriffith1965
Auckland, New Zealand
Reviewed 10 April 2016 via mobile

It has been very pleasant staying here for 4 days, its easy access to quite a few sightseeings, delicious restraunts and street shopping. The room was very spacious, the bed was comfty (became hard to get out of bed!) and the breakfast was fulfilling to go out and enjoy the day! The staff are very friendly and helpful, they wish...

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Thank Carey R
Reviewed 10 April 2016 via mobile

I stayed 7 days at the Splendid Star suites in a family room with my son. The staff are so friendly and helpful with any questions about visiting Hanoi. Excellent location just across the road from the church and 5 to 10 minutes walk to most places around the lake. We enjoyed the breakfasts and also the fruit drinks available...

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Thank Awk_zappo
Reviewed 7 April 2016 via mobile

We stayed with splendid star while in Hanoi old quarter Lisa organized our train tickets and taking us to the station and helped us board on our train to Sa Pa same with the return even picking us up at 5am in the morning the hike she organized was just perfect with so many added inclusions she also took care...

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Thank Matt E
Reviewed 7 April 2016 via mobile

My husband and I stayed at splendid star hotel before we arrived I contacted Lisa who was just so helpful in organizing all our arrangements including picking us up from the airport when we fly in from Australia she also organized us a wonderful junk boat cruise with fantasea which was just magical and then organized our train tickets and...

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Thank Debbie V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 

Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: RM137 - RM368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor to avoid the noise from the street”
 of 5 bubbles biii21, 29 Nov 2016 | Read review
“Best location with best service”
 of 5 bubbles LyviaC, 11 Oct 2016 | Read review
“Ask for a low floor if it is possible.”
 of 5 bubbles gillian817, 23 Aug 2016 | Read review
“All rooms are big and quiet”
 of 5 bubbles 529filiper, 18 Aug 2016 | Read review
“Romantic room is suitable for couples but the ring bell may be a bit loud”
 of 5 bubbles Aries_Chu, 18 Aug 2016 | Read review
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