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Mai Hotel Hanoi

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70 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Adelaide, Australia
Reviewed 16 December 2013

DO NOT STAY HERE. This hotel was disgusting, not to mention a death trap. After booking on wotif website the photos of the hotel looked really nice but were nothing compared to when you get there. As soon as we arrived there were problems with our check in and they had no idea what rooms we were in. I was...

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5Thank CMcc86
Manchester, United Kingdom
Reviewed 25 November 2013

Stayed here as a couple on first trip to Hanoi. The hotel is located on the fringe of the west of the old quarter. On check in we were greeted with a smile and glass of fruit juice. We were taken to our room which was large complete with tv, aircon, safe, kettle, tea / coffee making facilities etc. the...

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3Thank Franky J
Ho Chi Minh City, Vietnam
Reviewed 26 October 2013

We changed our previously booked hotel to this one as we were generously welcomed by the team at Mai Hotel. It was not a surprise to be given the best suite at a very reasonable price. It is more like an apartment with two large bedrooms, marble stairs leading to the reception, a hallway, a saloon and a Jacuzzi for...

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3Thank SHADIADNAN
Ho Chi Minh City, Vietnam
Reviewed 16 October 2013 via mobile

Nice hotel,nice staff they always smile with people and care for their customers.I like my suite it's a 2 bedroom apartment,rolls royce suite.Good price.If you need any informations ask for the reception and they will let you know everything you need.I like their services.

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Thank Sophie_Nha
Hanoi, Vietnam
Reviewed 8 October 2013

Stuff very friendly and helpful. Great room and breakfast considering I paid so little. Would recommend it to anyone. Good location and easy to get round Hanoi with the maps they provide at reception.

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1Thank VijayHayes
Sydney, Australia
Reviewed 28 September 2013

Our family of 5 have just spent a week at the Mai hotel in Hanoi. We had a leak in our apartment due to heavy rain and the staff quickly moved us to 2 new suites. We were very pleased with this. The staff were always eager to help you with anything you needed. Phu, the travel operator was an...

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1Thank paulkeeble
Townsville, Australia
Reviewed 9 September 2013

When we arrive at the Mai Hotel Hanoi we were greeted by the happy and pleasnat doormen, We checked in at the front desk and were escourted to our room. It was such a lovely surprise because what we were paying in accomadation was so cheap, Our room was very clean and it had an airconditioner the bathroom was also...

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2Thank boobiz
Perth, Australia
Reviewed 3 September 2013

The hotel is in need for rennovation and the breakfast buffet is not what its advertised but the location was really good for us and Phu and his staff were always willing to help. Happy with the price I paid but wouldnt pay any more. Thanks for all you help Phu :-)

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1Thank Scoggle
canberra
Reviewed 26 August 2013

The Mai hotel was the worst hotel I have ever stayed at. Beware they advertise all rooms have a balcony but they don;t. We were put in a 2 bedroom unit that did not have ONE window, it was like being in a cave. The room was decorated like a 1970 brothel, all hideous black and gold furniture with mirrors...

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6Thank sue m
Kuala Lumpur, Malaysia
Reviewed 29 July 2013

The Rooms We spent 4 nights at Mai hotel in mid of May 2013, the reason we chose the hotel it has spacious apartment unit with two bedrooms. The apartment living room decorate simple but with luxury furniture sofa set in black with crystals and little chandelier , well equipped with fridge, televisions, and hair dryer. Unfortunately, we couldn't find...

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1Thank Katherine K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included

Additional Information about Mai Hotel Hanoi

Address: 2D Duong Thanh St | Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Price Range: RM94 - RM357 (Based on Average Rates for a Standard Room)
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Mai Hotel Hanoi staff and other travellers.
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Questions? Get answers from Mai Hotel Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pictures are not what you get, book elsewhere.”
 of 5 bubbles agrgrehan, 16 May 2016 | Read review
“Do avoid the "Rolls-Royce Room" (it's completely enclosed with no windows). However, do ask for the "Silver Room"!”
 of 5 bubbles HarryAspen, 31 Oct 2015 | Read review
“306, very good room”
 of 5 bubbles 412shanud, 8 Aug 2015 | Read review
“Delux room is better”
 of 5 bubbles choikoge, 23 May 2015 | Read review
“Room with balcony.”
 of 5 bubbles E2036ALmichaelm, 6 Jan 2015 | Read review
5 of 5