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Golden Silk Boutique Hotel

859 reviews
#97 of 607 Hotels in Hanoi
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Traveller (255)
Room & Suite (327)
Dining (49)
Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(123 reviews)
“old quarter”(203 reviews)
“piano bar”(13 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (859)Write a Review
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All reviewsgreat locationold quarterpiano barhang gai streetpresidential suitebusy streetluxury roomroof top barhalong baywithout windowsno windowother hotelshoan kiem lakecentral hanoilarge roomwater puppet theatrepho
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51 - 55 of 745 reviews
Reviewed 6 July 2017

My husband and I spent 4 nights here. The room as fantastic - very clean and spacious. Situated in a very convenient location - walking distance from restaurants, the night market all the tourist/souvenier shops. Easy access to taxis to get to popular tourist venues....More

2  Thank General I
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded 9 July 2017

Dear General l, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel. Your fantastic review has been shared with our team & special to Lee. Thank you again for choosing to stay with us & we look forward...More

Reviewed 30 June 2017 via mobile

Situated in a convenient location in the old quarters this boutique hotel is clean and comfortable. Staff were pleasant and very helpful. Nice to stay close to markets, restaurants and the many attractions of this bustlng city. Very well priced. Will stay again when next...More

Thank Molly-123-me
Response from Emily C, Tổng giám đốc at Golden Silk Boutique HotelResponded 6 July 2017

Dear Molly-123-me, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel & We look forward to welcoming you back. Kind regards, Emily Chu General Manager

Reviewed 29 June 2017

The room was a good size with nice furnishing, good shower pressure in the bathroom, great AC. Hotel in great location. Although our room faced the street, we were not bothered by noise at all. Buffet breakfast was good, with a lot of choices, and...More

Thank flyfisherwoman
Response from Emily C, Tổng giám đốc at Golden Silk Boutique HotelResponded 6 July 2017

Dear Flyfisherwoman, Thank you so much for sharing great experience about your recent stay with Golden Silk hotel. I am very proud about our team, they always trying their best to satisfy customers. It was our pleasure to serving you & we look forward to...More

Reviewed 20 June 2017 via mobile

Only had 2 nights here. When reading info re from our travel agent -- 24 sq m seemed small. But was bigger than expected. Shower good pressure. Air con good. Noise not bad at all considering in centre of the old quarter. Bed hard but...More

Thank Kimbacat1
Response from Emily C, Tổng giám đốc at Golden Silk Boutique HotelResponded 6 July 2017

Dear Kimbacat1, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please drop an email to me when you scheduled coming back Hanoi for the upsize room as you wish. Thank you again for choosing stay with us...More

Reviewed 17 June 2017

I had the opportunity to stay at Golden Silk Hotel again month and it was like staying with family. Ms Lee, the tour coordinator, organized several wonderful tours for my family and friends, and she demonstrated the highest level of professionalism finding great opportunities and...More

1  Thank jimHanoi
Response from Emily C, Tổng giám đốc at Golden Silk Boutique HotelResponded 6 July 2017

Dear Jimhanoi, Thank you for sharing your wonderful experience about us on Tripadvisor. Jim, you have been a member of the Golden silk family for a long time & we look forward to welcoming you back "home". Kind regards, Emily Chu General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$58 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Hanoi
#31 Family Hotel in Hanoi
#40 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$58 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Hanoi
#31 Family Hotel in Hanoi
#40 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (255)
Room & Suite (327)
Dining (49)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
annierosewright
25 January 2018|
AnswerShow all 2 answers
Response from adibfarid | Reviewed this property |
Sorry for the wrong answer! In the Golden Silk from 6:30 to 10..
0
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Helenturkey
11 December 2017|
AnswerShow all 6 answers
Response from flashpacker50 | Reviewed this property |
Hi Helen You are from Whitstable like me!! I think rooms vary hence reviews. We had balcony suite at front on 7 th floor. It was not noisy? I think rooms at the back have no windows? Location is great just walk everywhere... More
1
Vote
jo_kent1
5 April 2017|
AnswerShow all 4 answers
Response from SeattleBrooklynBoy | Reviewed this property |
Yes breakfast is open to anyone. Depends what country you come from and the currency you use. We came from the US and thought with our exchange rate it was inexpensive
1
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Room Tips
"My top floor room was spacious, good views."
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"Ask for an outward-facing room - maybe at the back"
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"If you have the money, the luxury rooms are the best"
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"can hear other patrons banging room doors first thing in the morning, not sure what can be done to avoid this."
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