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Golden Silk Boutique Hotel

Booking.comUS$43*
View Deal
#97 of 580 Hotels in Hanoi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$79*
US$43*
Great Deal
US$51*
US$51*
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Golden Silk Boutique Hotel
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790 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Reviewed 18 November 2016 via mobile

Stayed for 2 separate 1 night stays while in Vietnam. All staff extremely friendly especially the barman on roof top bar who advised us against ordering too many dishes as he explained the soups were very big. I thought his honesty was very nice. Our room had no window but that didn't bother us as it ment there was no...

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Helpful?
Thank Sinead K
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sinead K, Thank you so much for sharing great experience about your recent stay with Golden Silk Hotel & I also thank you for your goodwill to recommend us to others. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manage

Richmond Hill, Canada
Reviewed 15 November 2016

Great hotel with a full breakfast buffet. It is near to the City Centre and the lake. Walking is a bit haphazard with the traffic, but with a bit of experience, it is a nice jumping off point to different parts of the old City. The restaurant has a roof top bar, but the views aren't much. Overall it is...

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Helpful?
Thank Rowan F
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Rowan F, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu...

Kew East
Reviewed 14 November 2016

We had booked a good suite and were then upgraded to an even better one, but the good service didn't stop there. Ground transport was arranged from airport, and everything well taken care of for the whole week we were in Hanoi. Breakfast was good, bar service good and air room very comfortable and with highly effective air-con. Laundry service...

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Helpful?
Thank Barbara C
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Barbara C, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu...

Ascot
Reviewed 10 November 2016 via mobile

We only spent 3 nights in this hotel on our Vietnam holiday but we thoroughly enjoyed our stay here. The staff were very friendly, the hotel is in a good location close to the lake and the old town which is perfect for exploring the city by foot. The room was very clean and the breakfast had some good choices....

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Helpful?
Thank Bootyloo
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bootyloo, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Tauranga, New Zealand
Reviewed 4 November 2016

We have spent a wonderful week in Hanoi at the Golden Silk Boutique Hotel. The staff are genuine, helpful and friendly. The location is wonderful on the edge of the old quarter with close access to the lake and water puppet show. The breakfasts are exceptional including eggs made to order any which way with a blend of Asian and...

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Helpful?
Thank tonyandmaree6nz
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tonyandmaree6nz, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu General...

Warrington
Reviewed 2 November 2016 via mobile

This is a good hotel and perhaps the 3 rating is a bit harsh but we had an extra bed in each room and it was a real squeeze... we needed bigger rooms or an extra room. Good breakfast and very convenient so I would definitely stay again.

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Helpful?
Thank HandHWarrington
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear HandHWarrington, Thank you for sharing experience bout your recent stay with Golden Silk Hotel. I am sorry to hear that the extra bed in the room was squeezed you & you are right to book a bigger room or an extra room for your next visit. We look forward to serving you again & we promise to get a...

Reviewed 29 October 2016 via mobile

Stayed here for 2 nights at start of a 17 day trip through Vietnam into Cambodia. We arrived late in the evening for our check in and were greeted with a friendly smile at check in. We were lucky to be upgraded to a balcony room facing the Main Street. Although a room facing the street is noisy with constant...

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Helpful?
Thank Dilynn74
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Dilynn74, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look froward to serving you again. Kind regards, Emily Chu General Manager

Houston, United States
Reviewed 21 October 2016

Located in the old quarter and on Chang Gai (shopping) St. this hotel was a good value and great location. Staff is helpful, breakfast is good and easy walking to shopping, the lake and French quarter. Clean and cheerful.

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1Thank Pj M
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Pj M, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regard, Emily Chu General Manger

Reviewed 19 October 2016 via mobile

I love this small hotel. It's in a great location for going to the night markets and daily accessible to most areas. The rooms are clean modern and staff are so happy and willing to assist with everything. The quality of their food and service is very high

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Helpful?
1Thank Nelson H
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Nelson H, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Perth, Australia
Reviewed 18 October 2016

I don't understand the positive reviews other than the location being good. Rooms were tiny, smelly and damp. We had to have a purifier put into our room running 24/7 for fresh air as there was only a window looking at the interior stairs. Wall paper was peeling and we felt we had to whisper as we could hear the...

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Helpful?
Thank LovetoTravel255103
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear LovetoTravel255103, Thank you for your feedback. it is always important like a vital way of reviewing of level of services and facilities we provide our guest. We are trying all the time to create a feeling guests love But we have failed at your case. On behalf of Golden Silk hotel, I would like to send my apology to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: RM234 - RM510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#30 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#56 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if you want a window”
  • the
jo_kent1, 10 May 2017 | Read review
“Higher floors will offer better views and possibly less street noise - it's a busy place!”
wildwoodguesthouse, 8 May 2017 | Read review
“For a quiet night avoid the road side.”
, 23 Feb 2017 | Read review
“Not street view”
MesutInceoglu, 19 Feb 2017 | Read review
“Rooms on the 8th floor are spacious and facing the city proper”
cdc921, 16 Feb 2017 | Read review
5 of 5
Booking.com
US$43* /night
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Hotwire.comUS$51
Hotels.comUS$51
Asia TravelUS$79
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*Disclaimer
Prices are for 1 room, 2 adults
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