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Sofitel Legend Metropole Hanoi

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Sofitel Legend Metropole Hanoi
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6,125 Reviews from our TripAdvisor Community

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Showing 4,994: English reviews
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Hanoi, Ha Noi, Vietnam
Reviewed 2 days ago NEW

Stay in Metropole for two nights with my family and it was such a great experience. I live in Hanoi for 20 years and have always wanted to stay in this hotel for a while. Then I decided to splurge a little and book a room in the historical wing. The room was luxury and well decorated. It is not...

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Thank LeNgocTram
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017

I stayed at this hotel only one night (my mistake, should have stayed longer!), and the hotel staff were superb while I was there, and afterward. I arrived with a very bad cold (caught from too much AC on tour bus in SE Asia), and after a difficult night of coughing asked the front desk if they could call a...

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2Thank Cecily D
About Hotel's Favourite Review
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Cecily D, Thank you for sharing your valuable feedback on Trip Advisor. The magnifique experience you have is Sofitel Legend Metropole Hanoi’s aim for our guests to receive and it is always our hope to meet if not exceed the expectations of us. Providing excellent service is our passion. Rest assured that your kind words and compliments will be...

Leuven, Belgium
Reviewed 2 days ago NEW

Instead of arriving in style in Sofitel Le Metropole Hanoi (in the hotel limo) we arrived under less favorable circumstances -in an ambulance.- in this hotel Upon our arrival we were given support in several fields, and each member of the staff we met, went the extra mile to help us cope with the situation. In the night of arrival...

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Thank guy990
Sydney
Reviewed 3 days ago NEW

An historic hotel established during colonial rule that has maintained its Gallic roots yet is influenced by its Vietnamese locale. A beautiful hotel, every inch of it. My room was so gorgeous, my bed so divinely soft and the bathroom stocked with L'Occitane toiletries, that I didn't want to leave. The breakfast was a treat, with both Vietnamese and French...

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Helpful?
Thank TrazzaMH
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear TrazzaMH, Thank you for taking the time to share your past experience at our Sofitel Legend Metropole Hanoi. We are glad to see your comments about our charming hotel and we are extremely thankful to read that our comfortable room with the historic charming delighted you. We are sure that this feedback will serve as an encouragement to all...

Coto de Caza, California
Reviewed 4 days ago NEWvia mobile

We were absolutely blown way by this hotel. We came here straight from the Four Seasons in HoiAn, plus we are experienced world travelers (and quite hard to please!) This hotel was superb in every possible way. I can't say enough about the service, the amazing cuisine at each of the hotels restaurants, and just the historic and beautiful property...

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1Thank Love2TravelLuxfromCA
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Love2TravelLuxfromCA, Thank you for taking the time to share your details feedback with the TripAdvisor community after your recent stay at Sofitel Legend Metropole Hanoi. Such great comments are a delight to read, We are glad to learn that you enjoyed our "historic and beautiful" hotel. Yours wonderful feedback on our restaurants from the Vietnamese to the Italian cusines,...

Adelaide, Australia
Reviewed 5 days ago NEW

For our 5 day stay, We chose to stay in the historic wing of the hotel and enjoy club privileges and didn't regret it for one moment. The hotel has been renovated with obvious care and we received 1st class service from the moment we walked in the door. We were only able to get a basic luxury room because...

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Helpful?
Thank Sangii
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Sangii, Thank you so much for letting TripAdisor surfers know about your comment after your recent stay at Sofitel Legend Metropole Hanoi. We are all very delighted to read your positive feedback regarding our high level of services. It is also a pleasure to learn that you have enjoyed your experience at our Club lounge, the gym facillities and...

Beijing, China
Reviewed 5 days ago NEWvia mobile

Let me start by saying I have stayed many times in the Opera Wing of this hotel. And loved it. In my quite extensive experience, it has East Asia's best buffet breakfast. Last week I stayed in the Old Wing in rm 235 where I had a far less comfortable experience. For the first time in my life I was...

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3Thank WTBManila
Manila
Reviewed 5 days ago NEWvia mobile

The bed, the bed, the bed. Beyond words, it's something you have to try for yourself. Some people might find it too soft, i find it similar to an embrace. The bed, the pillows, and the comforter act like a symphony of densely packed clouds that envelope your body in a perfect balance of coolness and warmth. Best bed hands...

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Thank spghtt
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear spghtt, Thank you for taking the time to share your comments with the TripAdvisor community, Such great comments are a delight to read, We are glad to learn that you enjoyed our MyBed and your room facilities were comfortable. We are delighted to read that you found all our ambassadors to be elegant and efficient. We consider our staff...

Hong Kong, China
Reviewed 6 days ago NEW

We stayed here for the 3 days in April and honestly the Trip Advisor photos don't do justice to how beautiful the rooms are. We stayed in a room facing the outside park covered with canopies of trees with birds chirping. Literally! Service is impeccable. The restaurants have great breakfast options too - it was included with our stay so...

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Helpful?
Thank P D
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear P D, We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. We are all happy to learn that our service and the food quality delighted you. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. Rest assured that we will certainly...

South West England, United Kingdom
Reviewed 1 week ago NEW

A sumptious hotel in the heart of a captivating city. It does have its flaws - service can either be stunning, or appalling, as witnessed a number of times at the Bamboo Bar. Children play in the pool until late and no policing takes place by the management which means evening meals are ruined by screams and chases around the...

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Thank Thebeesknees100
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Thebeesknees100, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at Sofitel Legend Metropole Hanoi. I regret to learn that your experience at our pool bar area did not meet your expectation. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definetely review with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Primary photo: La Terrase ... more   less 

Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM933 - RM1,874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#9 Family Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#16 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Legend Metropole Hanoi staff and other travellers.
39 questions
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Questions? Get answers from Sofitel Legend Metropole Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the historic wing if you want to experience the original design and beauty of this place”
LeNgocTram, 22 Apr 2017 | Read review
“The historic wing provides you a taste of real Hanoi”
Sangii, 19 Apr 2017 | Read review
“Park side rooms (facing outside) have a lovely view. Pool side room is okay but you just see the pool and children screaming.”
PD924, 18 Apr 2017 | Read review
“We had a beautiful room overlooking pool courtyard area. Very quiet.”
Sangiminiano, 14 Apr 2017 | Read review
“I liked the pool restaurant better than the french one.”
TominLA, 13 Apr 2017 | Read review
5 of 5