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01/10/2017 02/10/2017
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    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 100000, Vietnam
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$211
    US$151
    SAVE US$60
    US$168
    US$168
    Traveller (1060)
    Room & Suite (347)
    Dining (82)
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    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (176 reviews)
    “rooftop bar” (82 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Pan Pacific Hanoi
    Special Offer: Free Room Upgrade
    Hotel deals
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,796)
    Traveller rating
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    1 - 5 of 1,358 reviews

    Reviewed yesterday

    Very comfortable and attractive room. Everything you could possibly think of was there. Pillows galore. Breakfast a joy and coffee superb. Very quiet and with every imaginable facility. Restaurants in the vicinity and an attractive area to walk around.

    Thank John v
    Hotel's Favourite
    Reviewed 5 April 2017

    Had a wonderful three nights in Hanoi and totally enjoyed our stay at the Pan Pacific. Friendly staff, good location and comfortable room. Enjoyed our early evening drinks and nibbles on the 17th Floor in the Executive Lounge where we were able to catch up...More

    Review collected in partnership with Pan Pacific Hotels Group
    1  Thank Siety M
    Response from MarcEmmanuel1, General Manager at Pan Pacific HanoiResponded 21 April 2017

    Dear Siety M, Thank you for your great recommendation of our hotel. We were excited to read how much you enjoyed your stay, the access to our Pacific Club Lounge and the breakfast at Pacifica restaurant. Thank you for pointing them out, along with the...More

    Reviewed 3 days ago

    The pan pacific hotel in Hanoi is in an amazing location, very central close by the lake. Our room had a beautiful view of the city and lake. The swimming pool was great. I would recommend for business travellers as well as couples of families.More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank justine682
    Response from MarcEmmanuel1, Manager at Pan Pacific HanoiResponded yesterday

    Dear justine682, Thank you very much for your positive feedback after your stay at Pan Pacific Hanoi and for recommending us to other business travelers as well as couples of families. We are delighted to hear that we could exceed your expectations and would be...More

    Reviewed 4 days ago

    Very nice hotel, which we chose as part of a Ha Long Bay package. Our room was a little smaller than I was expecting so it was a bit cramped but as we were only there for one night, it didn't really matter. It did...More

    Thank Pink_Passport
    Response from MarcEmmanuel1, Manager at Pan Pacific HanoiResponded yesterday

    Dear Pink_Passport, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We are happy to read that you liked our hotel location, the beautiful view of the lake and the buffet breakfast...More

    Reviewed 1 week ago via mobile

    Amazing hotel close to old quarter. Staff were very helpful suggesting places to see . Excellent breakfast! Nice rooms great Asian restaurant upstairs as well as a roof top bar for sunsets . Nice as it is away from busy streets after a hard day...More

    Thank bgakowski
    Response from MarcEmmanuel1, General Manager at Pan Pacific HanoiResponded 2 days ago

    Dear bgakowski, Thank you for staying with us at Pan Pacific Hanoi. We really appreciate your feedback and recommendations. It is most satisfying to hear that our Associates made you feel special and that you had such a great experience. Wishing you a safe return...More

    InterContinental Hanoi Westlake
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    Skylark Hotel
    455 reviews
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    Chalcedony Hotel
    247 reviews
    #143 of 596 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$109 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #21 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #29 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Pan Pacific Hotels Group, Expedia, Hotels.com, Cancelon, TripOnline SA, Travelocity, Hotwire, Agoda, getaroom.com, Evoline ltd and HotelQuickly so you can book your Pan Pacific Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Sofitel Plaza Hanoi Hotel Hanoi ,
    • Accor Plaza Hanoi ,
    • Sofitel Hanoi ,
    • Hanoi Sofitel
    Add Photo Photos
    Traveller (1060)
    Room & Suite (347)
    Dining (82)
    Pool & Beach (28)
    Hotel & Grounds (667)
    Bathroom (60)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    InterContinental Hanoi Westlake
    2,310 reviews
    1.26 km away
     
    Skylark Hotel
    455 reviews
    1.26 km away
     
    Chalcedony Hotel
    247 reviews
    1.15 km away
     
    Sheraton Hanoi Hotel
    1,464 reviews
    1.41 km away
     
    Nearby Restaurants
    Summit Lounge
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    .03 km away
    A la folie
    70 reviews
    .10 km away
    Ming Restaurant
    65 reviews
    .02 km away
    Cafe Duy Tri
    45 reviews
    .21 km away
    Nearby Attractions
    Chua Tran Quoc
    749 reviews
    .39 km away
    West Lake
    1,578 reviews
    .31 km away
    Ho Tay Water Park
    69 reviews
    .70 km away
    Asia Top Travel
    441 reviews
    .46 km away
    Ask a question
    Questions & Answers
    amanto07
    7 March 2017|
    AnswerShow all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    4 January 2017|
    AnswerShow all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Mimi F
    7 November 2016|
    Answer
    Response from Marc E | Property representative |
    Dear Mimi F, Warm greetings from Pan Pacific Hanoi. We would be pleased to offer you our Best Available Rate of USD 130.00 (plus tax and service charge) for the nigh of 18th November, followed by our "Day Rate" of USD 100.00... More
    0
    Votes
    Room Tips
    "The 13th floor in one of the corner rooms with balcony was worth the upgrade. So much space and a great view"
    Read review
    "Ask for lake views"
    Read review
    "take premier club its worth it"
    Read review
    "choose a high-floor room facing the lake if you can"
    Read review
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