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    Diamond Westlake Suites

    96 To Ngoc Van Street, Quang An Ward, Tay Ho District, Hanoi 10000, Vietnam
    011 84 4 3718 0888
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    24/12/2017 25/12/2017
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     2 people are viewing this hotel
    US$108
    US$98
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    Traveller (52)
    Room & Suite (18)
    Pool & Beach (5)
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    Overview
    • Excellent64%
    • Very good32%
    • Average3%
    • Poor1%
    • Terrible0%
    Travellers talk about
    “washing machine” (11 reviews)
    “mini mart” (8 reviews)
    “tennis courts” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Diamond Westlake Suites
    Special Rate: Free room upgrade
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    Pan Pacific Hanoi
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (123)
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    1 - 5 of 96 reviews

    Reviewed 3 days ago

    Perfect location for the Jewish Kosher traveler to Vietnam. 6 minutes walk to Chabad of Hanoi. Comfortable, clean, 2 bathrooms and showers. Fully equipped kitchen with Washing machine. No electronic doors at all in the complex. Beautiful swimming pool (we did not swim) + Jacuzzi...More

    Review collected in partnership with this hotel
    Thank Gav446
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 3 days ago

    Dear Gav446, Thank you very much for the great review. We are delighted you enjoyed our fully fitted serviced apartment and the complete range of facilities. We are very much looking forward to be of service to you soon. Kind regards, Romain P.

    Hotel's Favourite
    Reviewed 6 May 2017

    Situated on the banks of Ho Tay ( West Lake) The property is an oasis of peaceful tranquility and luxury in an otherwise bustling city. If you have business in the city , then this is maybe not the best place to stay due to...More

    1  Thank LJB610
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 8 May 2017

    Dear LJB610, Thank you for the wonderful review. It is great to know you enjoyed our range of facilities, location, breakfast and overall value. Most important to us is to know the team provided you with a professional yet friendly service. Should you be back...More

    Reviewed 5 days ago

    We had wonderful memories at your hotel. The room is so clean. When We used the swimming pool, one of crews checked that we could swim. I thought it was sweet. All of crews are very kind and nice. Thank you for giving us great...More

    Review collected in partnership with this hotel
    Thank sw_0723
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 4 days ago

    Dear Sw_0723, Thank you for this wonderful review. We are so thrilled to know you enjoyed your stay with us. I will pass on your nice feedback to the houskeeping and swimming pool team. We would be delighted to have the opportunity to serve you...More

    Reviewed 6 days ago

    We had an excellent stay here for one night. The staff were great and very helpful. It was the perfect location to relax after dealing with the hustle and bustle of the Old Quarter. We were impressed by how many activities the hotel had to...More

    Thank Autumn M
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 5 days ago

    Dear Autunm M, Thank you very much for the wonderful review. It is fantastic to know you enjoyed the overall experience and the service provided by our friendly team made for a pleasant stay. We are very much looking forward to be of service to...More

    Reviewed 1 week ago

    In the midst of a busy city, this hotel was a peaceful place to be. I traveled with my two daughters. The breakfast buffet is delicious (price included with room) and the concierge was VERY helpful. The reason we were in Vietnam was to try...More

    Review collected in partnership with this hotel
    Thank Susan E
    Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 1 week ago

    Dear Susan E, Thank you so much. This is a wonderful review. I will make sure to pass on your message to our concierge. Kind regards, Romain P.

    Pan Pacific Hanoi
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Business Centre with Internet Access
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    Details
    • Price range
    • US$88 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #41 Luxury Hotel in Hanoi
    • #48 Spa Hotel in Hanoi
    • #61 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 167
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Ctrip TA, Hotels.com, Asiatravel.com Holdings, Hotwire, Agoda, TripOnline SA, Cancelon and HotelQuickly so you can book your Diamond Westlake Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (52)
    Room & Suite (18)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (70)
    Family and Play Areas (6)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    tomhar
    6 July 2017|
    Answer
    Response from Susan1802 | Reviewed this property |
    Hi. This hotel does not have massage facilities to my knowledge. It mainly caters for families that temporarily working in Hanoi. We enjoyed the quiet atmosphere and large apartment. The shuttle service to the city was also... More
    0
    Votes
    firsttime2009
    3 December 2016|
    AnswerShow all 3 answers
    Response from 409gadj | Reviewed this property |
    ‫There is a lift‬
    1
    Vote
    Google Translation
    Winnie_X1
    2 November 2016|
    AnswerShow all 6 answers
    Response from DiamondWestlake | Property representative |
    Dear Ms. Winnie, Thanks so much for your interest in our property! It’s our great pleasure to have the chance to welcome you here. As per policy, the residents can use all our facilities including sport facilities (tennis... More
    0
    Votes
    Room Tips
    "Two bedroom apartment"
    Read review
    "Ask for block b"
    Read review
    "2 bed is a lovely room, well equipped, clean and spacious."
    Read review
    "There is many facilities to stay at the room."
    Read review
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