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Hilton Hanoi Opera

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#91 of 574 Hotels in Hanoi
Certificate of Excellence
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1,836 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
Hanoi, Vietnam
Reviewed 7 July 2015

I was extremely happy with my stay here. Very clean and comfy. Very warm reception by the staff. "Namaste" Indian restaurant is just 20 minutes from the hotel and offers great Indian food. Location is great with nearby lakes and coffee shops.

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Helpful?
Thank Srinath B
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Srinath B Nice review, thank you. Thank for the great recommendation for an Indian restaurant, I haven't tried it yet. Next trip come and try the great Vietnamese food in Chez Manon at the hotel, outstanding. Kind regards Andrew

Norman, Oklahoma, United States
Reviewed 6 July 2015

Ever since my first stay in this property, I have come back to it every time when I visit Hanoi. Not only it is close to everything, but also the friendly service of staff members makes you feel right at home. This is a hotel that you really would want to call it home. Thanks for making my stay a...

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Helpful?
Thank Feng L
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Feng L Thank you for a great review and for choosing to stay with us. The team do make a huge difference and they will be so pleased to read you review. Kind regards Andrew

Sydney, Australia
Reviewed 6 July 2015 via mobile

The Hilton was away from the bustle of the old quarter - it has a nice pool and the staff were friendly. The decor and wall paper were interesting! However let's be honest you are staying due to comfort and location. We managed to get a great rate for a few nights and it represented good value for money. We...

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Helpful?
Thank mrnickbee
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear mrnickbee Good review, thank you. We offer free Wi-Fi in the public areas and also for Hilton Honors members that book though Hilton.com Always good to try and book ahead, we have some great offers on. Kind regards Andrew

Mumbai (Bombay), India
Reviewed 6 July 2015

The hospitality and service is average. Although the location is good and one can easily walk to most of the tourist attractions towards the south of the city. It is a good hotel but I wouldn't call it luxurious.

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Helpful?
Thank Neoducati
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Neoducati Thank you for sending in a review. I am sorry we failed to impress you with our facilities and service. We strive to deliver great experiences to all of our guests, sadly we failed for you. Kind regards Andrew

New Plymouth, New Zealand
Reviewed 3 July 2015

First time in Hanoi we booked at the Hilton as we are Hilton Honours member and were not disappointed, lovely hotel with great amenities, gym, pool, restaurants and French bakery. A short taxi ride to the old quarter for some chaos, or walk to the lake and other tourist sights, thoroughly enjoyed our stay..... But second time we came back...

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Helpful?
1Thank Neetis-nz
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Neetis-nz Nice review. It was great to read how much you enjoyed the facilities and how you enjoyed the chaos of Hanoi, it truly is amazing. Thank you Andrew

Reviewed 2 July 2015

I stayed at the Hilton Hanoi Opera Hotel for three nights last week while in Hanoi. The property is perfectly located and the service was exceptional. The hotel staff was friendly and very helpful. I highly recommend staying at this hotel when in Hanoi.

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Helpful?
Thank ZacandCar
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear ZacandCar What a great review, thank you. I will share your feedback with the team. Kind regards Andrew

Riga, Latvia
Reviewed 28 June 2015

Excellent location, great for sightseeing, shopping and dining. Everything in walking distance. Helpful staff, comfortable accommodation and price/performance, especially if you have benefits thanks of being HH member.

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Helpful?
Thank Elmars G
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Elmars G Thank you for a wonderful review. Thank you for also mentioning the great location we have and the benefits of being a HHonors member. Come back and see us again Kind regards Andrew

Phnom Penh, Cambodia
Reviewed 25 June 2015

Fortunately my employer booked and payed for my approx two weeks at the Hilton Ha Noi Opera as its 5 star service and 5 star price, a little outside my budget. The location is excellent, the service is brilliant, food very nice and most of all the staff so friendly and so keen to please. I had a very busy...

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Helpful?
Thank Chris N
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Chris N Thank you for a great review and for mentioning how the team looked after you. I agree, it is a great place for business travellers, also a great place for some leisure time with the restaurants, bars and poolside service. Kind regards Andrew

Chennai, India
Reviewed 24 June 2015

I was on a two day business trip and stayed here. The location is very good. All my visitors found it convenient to meet me at the hotel. Good lobby to ave quick meetings. Staffs were friendly and took good care. Overall 9/10.

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Helpful?
Thank Ramakrishnan V
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Ramakrishnan V Fantastic review, thank you. The team were so pleased to read such nice feedback about the service they offer. Kind regards Andrew

Reviewed 24 June 2015

Lovely hotel, stand off-ish staff, some were great and helpful, but some were just not interested. We had a moment with hotel staff only hours after checking in which was quite suss, but when we questioned it, we were treated like morons. Which made us feel quite off. But all in all, nice rooms, not the greatest location for such...

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Helpful?
Thank drrosszx10
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear drrosszx10 Thank you for your review. I was disappointed to read that some of the team did not deliver a great experience. I would be keen to know what the issue was. Please contact me at Andrew.nisbet@hilton.com. Otherwise nice feedback Kind regards Andrew

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Ba Mien
Ba Mien
Cuisines: Asian, Vietnamese, International
Hilton Hanoi Opera's Lobby Lounge
Hilton Hanoi Opera's Lobby Lounge
Cuisines: Asian, Vietnamese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located in Hanoi's elegant French Quarter, the Hilton Hanoi Opera hotel is a short walk from the famous Old Quarter and the city's bustling business district. Recently awarded 'Best Business Hotel in Hanoi 2010' and voted 'Vietnam's Leading Hotel for five consecutive years at the prestigious World Travel Awards, the Hilton Hanoi Opera hotel is a landmark in the city. ... more   less 

Additional Information about Hilton Hanoi Opera

Address: 1 Le Thanh Tong St., | Hoan Kiem Dist.,, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM399 - RM864 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Hanoi Opera 4.5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Odigeo, Travelocity, Hotels.com, Agoda and Priceline so you can book your Hilton Hanoi Opera reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hanoi Opera Hotel Hanoi
Hanoi Hilton
Hotel Style:
#30 Luxury Hotel in Hanoi
#34 Business Hotel in Hanoi
#35 Spa Hotel in Hanoi
#43 Family Hotel in Hanoi
#51 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hanoi Opera staff and other travellers.
15 questions
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Banbury, United Kingdom
5 months ago
Banbury, United Kingdom
5 months ago
Melbourne, Australia
3 months ago

See all questions (15)

Questions? Get answers from Hilton Hanoi Opera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the view of the Opera - some construction going on at the other side.”
  • Lovely view!
 of 5 bubbles 337PaulJ337, 5 Dec 2016 | Read review
“Don't eat there. Eat outside the hotel. Better food n better value”
 of 5 bubbles M472EMdavidt, 3 Dec 2016 | Read review
“Ask for a view of the Hanoi Opera House”
 of 5 bubbles 378carolynp, 30 Nov 2016 | Read review
“We stayed in 324 which was ok”
 of 5 bubbles P1807RNandreww, 21 Nov 2016 | Read review
“There are nicer more modern hotels in Hanoi to choose from, so would look to see what your options are.”
 of 5 bubbles CAtraveler2015847, 20 Nov 2016 | Read review
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