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Melia Hanoi

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Melia Hanoi
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1,656 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
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Bridgnorth
Reviewed yesterday NEW

This hotel is classed as a 5* though I would say more of a 4*.Situated in the city centre, so a relaxing stroll on an evening is well out of the question, what with the traffic and smog. The foyer very clean and spacious. Fabulous art Deco pillars. Staff very helpful, will change large denomination notes for smaller has it...

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Thank LynKel
Palmerston North, New Zealand
Reviewed yesterday NEW

I've stayed here before.Continues to be an excellent hotel in a good location. Staff are well trained, professional, and very pleasant. The general quality of the property is very good indicating good attention to maintenance.

Review collected in partnership with Meliá Hotels International
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Thank jamescH8358KP
Rotherham, United Kingdom
Reviewed 2 days ago NEW

My husband and I recently stayed at this hotel for 3 nights, which was booked as part of trip organised via THG holidays. The hotel is ideally located within 10 to 15 mins walk to the centre. Our room was located on the 19th floor, so had great views of Hanoi. Lovely pleasant staff,very attentative, as we have found this...

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Thank Coco342
Morecambe, United Kingdom
Reviewed 3 days ago NEW

Originally going to stay in a different hotel then changed our minds and I'm so glad we did. This is a very smart and modern hotel. The beds and pillows are luxuriously comfortable. The staff are very professional and polite. Great breakfast, lots of choice of good high quality food.

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1Thank Newolav
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

I would have given Melia Hanoi five star. It's a great hotel at a good location, preferred by many businessmen and diplomats. But on my last night here, I could hear loud music from my room. After calling the operator, I was told the music was from the bar at level 3. It's curious that I could still hear music...

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Helpful?
Thank Xin H
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Xin H, It was a great pleasure to have you with us and I would like to thank you for taking your time to post your feedback on Tripadvisor. It is very disappointing to hear that the trouble you had in your recent stay spolied your experiences in our hotel. I would like to sincere apologize that we did...

Singapore
Reviewed 1 week ago NEW

Execeeded all expectations in Room, Services, Comfort Level. Saw that most diplomats and foreign delegation stayed in this hotel during my trip. A choice hotel. This hotel was the highlight of my trip

Review collected in partnership with Meliá Hotels International
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1Thank ya0lin
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear ya0lin, A warm thank you for choosing Melia Hanoi and taking your time to review us on Tripadvisor. It is a great pleasure to learn that you enjoyed your stay with us. I am glad that you are satisfied with our comfortable room and you were able to enjoy our warm hospitality. The whole team of our hotel is...

Hong Kong, China
Reviewed 1 week ago

Good hotel , high standard of decoration and services, breakfast is good with a lot of choices ,Staff are very professional with very good English .air conditioner are independent control between cold and warm air !

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank nigelc517
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear nigelc517, I wouldl like to thank you for choosing us for your stay in Hanoi and for your kind comments about our hotel facilities and services on Tripdvisor. It is a pleasure for us to know that you had an incredible experience with us and you loved our warm hospitality and hotel’s atmosphere, together with the delicious and varied...

Singapore, Singapore
Reviewed 1 week ago

Was here for a business trip. Very very nice hotel especially the staff which deserves a extra mention. They gave good recommendations to places to eat and see around the hotel and directions given were perfect. The Hotel itself was very very clean and luxurious. All amenities were available in the rooms. Was actually recommended another hotel but glad I...

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Thank Ferruci
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Ferruci, Thank you so much for choosing Melia Hanoi for the business trip in Hanoi and for your nice review about us on Tripadvisor. We are glad to know that our hotel met your expectations, especially our business facilities together with the warm hospitality and knowledge of our associates. It is always a pleasure to receive such a positive...

Vancouver, Canada
Reviewed 1 week ago

good location and set up well for business folks, business center good, food good, room large with good internet. The breakfast included option was well worth it. Good and helpful service. The staff new the area well and could help business folks with travel info, taxi service and business questions.

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Helpful?
Thank lvartell
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear lvartell, Thank you so much for choosing Melia Hanoi as your accommodation for the business trip and for your nice review about us on Tripadvisor. We are glad to know that our hotel met your expectations, especially our business facilities and even doing business you was able to start you day with the great cuisine taste together with the...

Broseley, United Kingdom
Reviewed 1 week ago via mobile

A really nice , 5 star hotel with a staff that moved mountains to get our rooms ready after a long flight. We were all give a free drink with our evening meal and complementary lobster with the buffet, which was part of our package ... the only downside was a cup of $5 cold coffee while we waited for...

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Helpful?
Thank anneskinner55
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear anneskinner55, I would like to thank you in the name of all Melia Hanoi team for choosing us as your accommodation in Hanoi and for your positive feedback. We have taken well note your disappointment about the coffee at Cava Lounge, I have forwarded your comments with related departments in order to find a suitable solution for future improvements....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: RM441 - RM1,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#15 Luxury Hotel in Hanoi
#24 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
9 questions
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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the rooms the better view”
 of 5 bubbles Coco342, 27 Mar 2017 | Read review
“Make sure you get a room on the higher floors.”
 of 5 bubbles Colin_JS, 19 Mar 2017 | Read review
“all they is excellent and quite”
 of 5 bubbles mohamedahmeda568, 14 Mar 2017 | Read review
“Request for a higher level room for a better view.”
 of 5 bubbles sohs843, 13 Mar 2017 | Read review
“Corner suites are roomy and comfortable”
 of 5 bubbles karenmaij, 9 Mar 2017 | Read review
5 of 5