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Sunway Hotel Hanoi

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Traveller (268)
Room & Suite (111)
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Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(44 reviews)
“old quarter”(72 reviews)
“four star”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sunway Hotel Hanoi
Offers & Announcements: Save Up to 50%
Offers from Sunway Hotel Hanoi
Offers & Announcements: Save Up to 50%
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (841)
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681 results
Traveller rating
214
328
109
17
13
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LanguageEnglish
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214
328
109
17
13
Show reviews that mention
All reviewsnice hotelold quarterfour starlobby baropera housestayed here for nightsvietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayhalong bayphohotel staffcentral location
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1 - 5 of 681 reviews
Reviewed 5 days ago

I came here to visit my relative, because I book this hotel for them after considering some hotels in the city center. Staffs is friendly and helpful. The hotel location is near city center and you can find a lot of exciting things: street food,...More

Thank thliing
Hotel's Favourite
Reviewed 17 September 2017

I've stayed at Sunway in Hanoi three times on business, and I'm never let down. The staff are attentive and helpful, the rooms are well-equipped, clean, and comfortable, and the location is perfect for those wanting to stay in the centre of town, but outside...More

3  Thank gracemcle
Response from SunwayHotelHanoi, Persional Assistant to General Manager at Sunway Hotel HanoiResponded 20 September 2017

Dear gracemcle, Thank you very much indeed for taking the time to review your stay with us at Sunway Hotel Hanoi. We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward...More

Reviewed 6 days ago via mobile

My family had a trip in Hanoi and chose sunway hotel for 3 days. About the time I stayed here I had a very good experience of the hotel service. The staff is very enthusiastic, welcoming, helping our family in Hanoi, hope to visit the...More

Thank Khánh L
Reviewed 1 week ago

I come here on business and receive exactly what I need while I am here. Good, unobtrusive and efficient service, very friendly staff, very fast check-in, clean comfortable rooms and close to my office. I will continue to come, I enjoy it !More

Thank ashk760
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 1 week ago

Dear ashk760, Greetings from Sunway Hotel Hanoi. We thank you very much for your great review and we are so glad you had a enjoyable and relaxing stay with us. Look forward to welcoming you back to Hanoi in the near future With warm regards,...More

Reviewed 1 week ago

I actually was at the hotel to visit my friends , it was pouring outside when got back to the hotel and we got wet and wanted to go up to my friends room to get changed but the guy at the frond desk not...More

Thank Bedgasm H
Response from SunwayHotelHanoi, Personal Assistant to General Manager at Sunway Hotel HanoiResponded 1 week ago

Dear Bedgasm H, We would like to thank you for letting us know your feedback regarding your recent visit at our property. Thank you so much for your understanding about visitor policy as we have to follow Government Law that they do not allow us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$49 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$49 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (268)
Room & Suite (111)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Molly H
7 April 2018|
AnswerShow all 3 answers
Response from creaturecomforts2015 | Reviewed this property |
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0
Votes
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Room Tips
"corner room is always the best choice"
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"The rear of the hotel rooms are possibly the best choice"
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"best view and quite."
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"upper floors have better view"
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