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Sunway Hotel Hanoi

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#106 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Sunway Hotel Hanoi
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709 Reviews from our TripAdvisor Community

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London, United Kingdom
Reviewed 5 days ago NEW

Sunway International Hotels policy is to offer the best service, and this was the experience at this hotel in Hanoi. Whatever you asked the staff you always felt that it was their pleasure to assist. My room was spacious and comfortable with a good walk-in shower. A very large breakfast buffet was offered, with a variety of choices to suit...

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Helpful?
Thank jhw15
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear jhw15, Thank you very much for your great review of our hotel. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Yours, The Sunway Hotel Hanoi Management Team.

Sydney, Australia
Reviewed 5 days ago NEW

We did not find Sunway Hotel to be close to the venues we visited simply because Hanoi is not a place you can enjoy an uninterrupted walk along the motor cycle infested footpaths. The answer was to taxi it everywhere and for just a couple of dollars, that suited us fine. You would pay heaps more for the same ride...

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Helpful?
Thank jcostan51
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear jcostan51, Thank you for your review and to share your experience during your stay with us. Wish you all the best and look forward to seeing you again in our Hotel. Best Regards, The Sunway Hotel Hanoi Management Team

Navarre, Florida
Reviewed 1 week ago via mobile

Room 315 is right beside the elevators but it was silent. Room view is city rooftops. Has a stand alone shower with great water pressure and plenty of hot water. Lots of outlets in room. Free wifi. Staff helpful throughout. Restaurant has to-go cups plus, Vietnamese coffee powder and condensed milk to make coffee.

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Helpful?
Thank dkorwood
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear dkorwood, Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay with us! We hope we will have the pleasure of serving you again in the near future. Regards, The Sunway Hotel Hanoi Management Team.

Essex, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel for 3 nights. There was some confusion on our booking but a big THANK YOU to Simon the hotel manager for fixing the problem. This was first class service. He went above and beyond. He didn't have to help us as it was a problem from the travel agent. 💐 for you. Also, Han the...

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Helpful?
Thank Claytonlxs
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Claytonlxs, What a wonderful review, we truly appreciate your trust in us. We will be sure to let Simon and his team know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Hanoi. Call us if there is anything we can help you with. Yours, The...

North california
Reviewed 1 week ago

I was on a tour of Vietnam and Cambodia and didn't select this hotel myself, but really liked it, very good location in Hanoi. Breakfast buffet excellent and very good service. I also liked that they had computers in the lobby for guests to use .

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Helpful?
Thank Leedya
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Leedya, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient, our food and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, The Sunway Hotel Hanoi Management Team.

London, Canada
Reviewed 1 week ago

We had a room on 10th floor after our 27 day trip of SE Asia. Nice clean hotel, staff was very helpful arranging a transfer from hotel to airport for less than a transfer from our tour company. Breakfast was really good, lots of options both Western and Asian and I loved the to go cups for coffee and tea...

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Helpful?
Thank Karen B
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Karen B, Thank you for your support and positive rating of our hotel. We are most delighted to read that you are happy with our hospitality services. We hope we will have the pleasure of serving you again in the near future. Regards, The Sunway Hotel Hanoi Management Team.

Yorkshire
Reviewed 3 weeks ago via mobile

The Sunway Hotel We stayed here for the first three nights of our Vietnam Cambodia holiday. A welcome place to go to whilst in the craziness that is Hanoi. Lovely clean rooms. No great view, we looked straight onto the next door building corridor. However views don't matter as we were up and out every day. Breakfast was excellent, the...

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Helpful?
Thank GBtravellinggirl
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear GBtravellinggirl, Thank you for taking the time to share your experience with us. It is our pleasure to hear your stay was pleasant one and you found our staff made your stay comfortable. We will definitely share this review with Tuc and his team. We hope we will have the pleasure of serving you again in the near future....

Wagga Wagga, Australia
Reviewed 3 weeks ago

Had three nights in this hotel in Hanoi - location is just on the southern end of the old city - close to very good restaurants and an easy walk to the Opera House and Hoan Kiem lake. Wonderful room - very clean and very helpful and enthusiastic front office team - really recommend this one.

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Helpful?
Thank Graham M
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Graham M, We are glad to hear that you enjoyed your stay with us and that you would recommend us to other travellers. We hope to welcome you back to the hotel in the near future. Best Regards, The Sunway Hotel Hanoi Management Team.

Reviewed 3 weeks ago

We stayed at the Sunway at the end of a 27 day trip to SE Asia and were very pleased from the time our group checked in to checkout. Nicely appointed but small rooms, hot water in shower, very friendly service and with walking distance of the city center. Very accommodating breakfast suited to all tastes and good coffee (important...

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Helpful?
1Thank Helene H
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Helen H, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and you find our coffee to your liking. We are looking forward to having you again as a guest in our hotel. Yours, The Sunway Hotel Hanoi Management Team.

Santa Clarita, California
Reviewed 3 weeks ago

On our recent tour of South East Asia we stayed at the Sunway Hotel in Hanoi Vietnam. The rooms were a little cramped but they were clean. The beds a little worn but it was a bed. Not a bad location about 3 Km. from the old town shopping and restaurants and the mall. It was a vice walk to...

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Helpful?
Thank thibbs1955
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear thibbs1955, Thank you for taking the time to share your experience with us. We appreciate your feedback very much that provides us to further improve our guest experience. We would like to introduce to you that there are Club room that we believe you would love to experience next time you visit us. We look forward to welcoming you...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM268 - RM550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#33 Luxury Hotel in Hanoi
#41 Spa Hotel in Hanoi
#57 Business Hotel in Hanoi
#65 Romantic Hotel in Hanoi
#65 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Hanoi staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
6 months ago
Sedlescombe
6 months ago

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Questions? Get answers from Sunway Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have a higher floor there is more view, but this is not essential”
Leedya, 10 Apr 2017 | Read review
“Don't get a corner room”
heleneh917, 30 Mar 2017 | Read review
“Reasonably located for easy "investigation" of Hanoi.”
983charlief, 24 Mar 2017 | Read review
“All rooms would offer a very good standard”
312geofff, 22 Mar 2017 | Read review
“high floor”
, 10 Mar 2017 | Read review
5 of 5