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Sunway Hotel Hanoi

794 reviews
#112 of 607 Hotels in Hanoi
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Traveller (255)
Room & Suite (106)
Dining (38)
Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(69 reviews)
“four star”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from Sunway Hotel Hanoi
Announcement: EARN AIRASIA BIG POINTS
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (794)Write a Review
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsvietnam touropera housethe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourclean roomsphohalong bay
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151 - 155 of 645 reviews
Reviewed 29 May 2016

I suppose there was nothing really wrong with this place - but it wasn't in the least bit exciting. Our room was fine - all I want of a hotel is a reasonable sized room with a comfortable bed and good washing facilities. These we...More

Thank W-Man77
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 31 May 2016

Dear W-Man77, It was most distressing to be informed of your less-than-satisfactory experience during your recent stay with us and we were not able to meet with your high expectations. We take pride in replying to every comment, good or poor, as we value the...More

Reviewed 27 May 2016

Clearly the hotel has been self-rated because this isn't at all what I was expecting from a 4*. There is a sign up saying that renovations are in progress, but there doesn't seem to be much going on to back that up. Overall it looks...More

Thank Lucy H
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 28 May 2016

Dear Lucy H, It was most distressing to be informed of your less-than-satisfactory experience during your recent stay with us and we were not able to meet with your high expectations. We take pride in replying to every comment, good or poor, as we value...More

Reviewed 22 May 2016

Out of all the hotels that we stayed at during our tour, this hotel was the least impressive. It seem outdated and the maintenance not kept up as well. It was on a street with no nice views. I just mean it was just on...More

1  Thank prizmsen
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 24 May 2016

Dear prizmsen, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our nice & responsive staff and breakfast with nice variety of items. Thank you for staying with us and we look forward to welcoming you...More

Reviewed 19 May 2016

good food, awesome and comfortable place, super friendly staff, very good coffee that surely will make you ask for more. the room itself is very comfy, and I totally love the tv channel. awesome. very entertaining the room service is excellent, fast and tasty. the...More

Thank ckin_alias
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 20 May 2016

Dear ckin_alias, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our friendly staff, excellent room service and good food. Thank you for staying with us and we look forward to welcoming you again soon. General...More

Reviewed 16 May 2016

The hotel is good, drinks and food are expensive, even more than the lotte sky bar, carpets are dirty and the room for three was really crowded no space to move. The girls Ginny and Katherine were really helpful

1  Thank Sandra Z
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#63 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$53 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#58 Business Hotel in Hanoi
#63 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (255)
Room & Suite (106)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Elissa S
29 October 2016|
AnswerShow all 2 answers
Response from juliejt | Reviewed this property |
Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
2
Votes
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1234
Room Tips
"because of location dont expect any nice views so choice of room is irrelivant"
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"Great location! Great employees!"
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"Overall it was a nice experience"
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"Book in advance, because the best rooms sold out pretty quickly"
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